Newlaptopaccessory Reviews 

559
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive selection of replacement batteries and chargers that are often hard to find elsewhere online. People also mention that items usually arrive well-packaged, include helpful installation tools, and function just like original equipment. Many buyers are consistently happy with the helpful customer support team that confirms part specifications before shipping. However, some customers also noted experiencing delivery delays due to international shipping or handling by carriers. A few reviewers additionally mentioned receiving incorrect replacement parts or encountering products that failed to work properly over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the batteries fit well and function... See more

Quality

People report positive experiences with quality, highlighting that the products are well-built and match... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting fast shipping and reasonable... See more

Order

Customers consistently note positive experiences with order processes, highlighting that everything goes... See more

Price

Users describe positive interactions with price, noting affordable costs and great deals found during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've already ordered twice from this seller, both times the delivery was on point, batteries are great value and work as expected. Also seller reached out to check if everything was ok, which is very... See more

Company replied

Rated 5 out of 5 stars

5 stars! My laptop charger gave up and it was difficult to find a new one. Newlaptopaccessory came through, supplied me with a factory brand new charger. They even emailed me to make sure I... See more

Rated 5 out of 5 stars

I purchased a laptop battery thinking it was what I needed for my laptop that was not working. The battery came super quick but wound up being the wrong one (my fault) and turns out I didn’t need it a... See more

Rated 5 out of 5 stars

The ordering process went smoothly. Due to delivery from China, there was a slight delay in delivery, but everything was within reason and the product arrived as desired. For reasons beyond the selle... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Sell new high quality laptop accessories, batteries, adapters, screens, keyboards, etc. at the low price


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(559)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helpful support

They sent me the wrong battery, but were quick to help resolve the issue.

10 September 2025
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Sorry for the problem troubled you. If you ordered wrong battery and receivedit. please do not worry. Just contact us soon. we will reply and give a satisfaction solution to you within 24hours during working days!

Rated 5 out of 5 stars

Ordered a replacement laptop battery

Ordered a replacement laptop battery which due to my own poor planning I had to cancel. Company couldn't have been more helpful. Responded to my email and refunded my payment without quibble and within 24 hours. Would certainly use them again.

12 September 2025
Unprompted review
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Reply from Newlaptopaccessory

Thanks for your feedback. Yes. we handle orders and reply messages within 24hours during working days.

Rated 5 out of 5 stars

Company is committed to provide a quality service.

I had a great experience with this company. I do appreciate the company's commitment to ensuring they provide high quality product with reasonable prices.
I do also appreciate the company's customer service, particularly their responsiveness and helpfulness in resolving issues.
Newlaptopaccessory provided a full refund for the item I had purchased due to shipment issue.
The delivery service and the order processing are also praised, convenience of the payment methods and the speed of delivery.

28 August 2025
Unprompted review
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Reply from Newlaptopaccessory

Glad to hear that. Thanks for your order and trust. our company is processional in this field. we will continuously provide our good quality products in best price and service to you!

Rated 1 out of 5 stars

Slow respond

I contacted customer service on [13 August], but there has been no reply until now

13 August 2025
Unprompted review
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Reply from Newlaptopaccessory

Apologies, your email went to our spam‑folder accidentally.

Rated 5 out of 5 stars

Good experience

easy to find the right part, Company also checks they are sending the correct item, by good communication.
Reasonably priced, and even though they are in China, quite a good delivery time. Afterwards, a check all happy, and even an offer to pay any customs charges, but the were not any. Very good experience, and would use again.

8 July 2025
Unprompted review
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Reply from Newlaptopaccessory

Glad to hear that you enjoy this purchase experience. if the item location is in germany. we will send by DE DHL to EU countries. if it is in stock in US. AU warehouse as you can check online. we will send directly from locally warehouse to customers.

Rated 5 out of 5 stars

Asus battery

Excellent thank you for the order superb seller will definitely use again if the need arises battery is working fine

20 July 2025
Unprompted review
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Reply from Newlaptopaccessory

Thank you for choosing us! Your positive feedback is like sunshine to our team. We'll continue to maintain product quality and shipping efficiency to be your reliable shopping partner

Rated 5 out of 5 stars

Amazing company

I had an amazing experience dealing with this company. They are very professional and accommodating in the way they deal with their customers. I made a mistake ordering a battery for my MSI laptop and they did everything they could to rectify my mistake and make me happy. Do not hesitate to contact me if you need additional info. I recommend them to anyone who is in need for a laptop battery.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Laptop battery

Very convenient payment. Fast delivery. Low price. High-quality product. Thank you very much! I will use it again!

8 April 2025
Unprompted review
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Reply from Newlaptopaccessory

Your kind words made our day! We're thrilled to know you enjoyed our products/services. Customer happiness like yours is why we do what we do. Wishing you all the best!

Rated 4 out of 5 stars

This online shop is very competitive in…

This online shop is very competitive in pricing. My HP x360 laptop is working fine. The battery is “live” for at least 8 hours when fully charged.
So, my laptop has a new live now.
I am very pleased with the new battery.

31 July 2025
Unprompted review
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Reply from Newlaptopaccessory

Well. Glad to hear that our battery can work for 8hours. and your laptop has a new live now.

Rated 5 out of 5 stars

I am very satisfied and very fast…

I am very satisfied and very fast delivery

1 July 2025
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order&trust. we handle orders and reply message within 24hours during working days. you can enter the part number of your old item to search online for order. if any questions you may contact us freely.

Rated 5 out of 5 stars

Easy ordering for replacement laptop battery

I'm very happy with the Lenovo laptop replacement battery that I ordered. Shipping did take about 3 weeks but customer service kept in contact with me and patience won over when it arrived in great condition. Installation tools were included and it was easy to replace. I will order here again the next time I need another battery.

13 May 2025
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Glad to hear that. Hope our battery give a new life to your laptop. If the item location is in China. we will send by China post with valid tracking number. It will take about 15days to reach your home. if the item location is in Germany. USA. AU, we will send from local warehouse. we handle orders&messages within 24hours. thank you!

Rated 4 out of 5 stars

Worth a try

Negative: delivery time, it took one month to receve the parcel
Positive: when I had a problem with the product, they'we been perfect to sort it out

6 June 2025
Unprompted review
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Reply from Newlaptopaccessory

Thanks for your waiting time. Due to italy customs handle parcels delayed the parcels. the delivery time may delay. our price is including customs fee. if you paid customs fee. please advise us how much. we will pay that fee to you soon.

Rated 4 out of 5 stars

Pleased with my order

Easy to order product which was Sony TV power adapter. Arrived very quickly and in great packaging. Item working as described. Would recommend and order again. Thank you

24 May 2025
Unprompted review
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Reply from Newlaptopaccessory

Glad to hear that. Hope our power adapter give a new life to your laptop!

Rated 5 out of 5 stars

Good Replacement

Battery was packaged well for shipping and fitted my application perfectly. Laptop battery performance was restored to 100%. Longevity remains to be seen, but I am optimistic given the performance so far.

19 May 2025
Unprompted review

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