Nikkiflower Reviews 121

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the delivery service, citing frequent delays and missed delivery times, even when specific slots were paid for. People also reported issues with their orders, including incorrect items being delivered, such as different colors of flowers or wrong cake flavors, and missing components like greeting cards or birthday toppers. The service was frequently described as unprofessional and unreliable, with customers struggling to get proper updates or assistance regarding their delayed or incorrect orders. However, some customers also noted positive experiences, with a few reviewers mentioning fresh flowers, tasty cakes, and timely delivery, particularly when orders were placed with short notice.

What people talk about most

Delivery service

Users describe negative interactions with delivery service, frequently reporting significant delays, with... See more

Order

Customers consistently note negative experiences with order, with many reporting that their orders were never... See more

Product

Clients share ambiguous opinions on product quality and accuracy, with many expressing significant... See more

Service

Reviewers mention negative feedback about service, with many expressing extreme disappointment and... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant disappointment regarding... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible experience – do not trust them! I placed an order for morning delivery. First, they informed me that some flowers were unavailable and offered replacements. I agreed, but they still didn’t d... See more

Rated 1 out of 5 stars

I have ordered online bouquet on 10/01/2026 and i clearly mentioned that ,gift should be delivered by 4.30 PM on 11/01/2026. They said ok , i ordered, payment done and i asked for customisation, they... See more

Rated 1 out of 5 stars

If there was option of giving zero star i would be glad to that 1.DELIVERY WAS LATE SUPPOSED TO BE DELIVERED 10am delivered at 5Pm 2.company doesn’t care about customers satisfaction 3.delivere... See more

Rated 1 out of 5 stars

Very bad experience No same day delivery is done as mentioned on website. Delayed delivery. They said remote location ven though pincode and location was mentioned upfront. They did not have the... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

121 reviews

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Rated 1 out of 5 stars

This is by far the worst experience…

This is by far the worst experience I’ve had with any flower delivery service. Their tracking system is completely unreliable and provides no real updates. The website allows you to place an order, only for them to call you minutes later saying the flowers aren’t available—what a joke! The entire process is frustrating and misleading. I strongly recommend avoiding this platform altogether.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst Experience

I have never encountered a company so unprofessional and unreliable. They claim to provide updates, yet no information ever reaches the customer. It’s astonishing how far they go to justify their failures, while offering nothing of value. Not only did they cancel my order without confirming a refund, but they also falsely claimed they contacted me to inform me of the cancellation. When I followed up, they assured me—yet again falsely—that my order would be delivered before 4 PM. Two days later, the order still shows as “under delivery.” This is by far the worst service I have ever experienced. Save yourself the frustration—do not buy flowers from this company.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst Experience Ever

Worst Experience Ever – This Website Should Be SHUT DOWN!

I placed an order on the 16th, expecting delivery between 2-4 PM – only for it to get rescheduled last minute with the excuse that "flowers aren’t available." I clearly told them I don't care, just arrange and deliver it – but guess what? The person stopped answering my calls right after.

How unprofessional can you be?

No update. No courtesy. No apology.
And the cherry on top? The company CANCELLED the order without informing me at all – no call, no email, nothing. Just silence.

I had to literally ask my friend to call them from a different number. She picked that call and then ghosted again. Seriously??
After TWO DAYS of zero delivery, we had to follow up again – only then they initiated a refund. Of course, they wouldn’t bother unless you scream and shout at them.

Shameless people. Shameless service. Shameless company.
No availability, no accountability, no communication – and zero decency.

I’m warning everyone – DO NOT use this website. It’s a joke.
Should be permanently taken down.
Disgusted beyond words. 👎👎👎

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Scamming regarding delivery time

They charge ₹200 for fixed delivery time and deliver 2 hrs after the scheduled time. Never trust them. There are other better sites to order flowers from. I asked for refund of the ₹200 and they didn't do that. I could have taken a standard delivery for paying money for a service I didn't receive

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Dear Nikkiflower Mangalore,

Dear Nikkiflower Mangalore,

I am writing to inform you about a recent negative experience I had with an order placed with your shop. I ordered flowers for Rs. 544, but the bouquet I received was composed of old flowers.

We returned the bouquet, and you did process a refund. However, the fact that old flowers were supplied raises concerns about the quality of your products and services.

I wanted to share my experience so that others considering ordering from you are aware of what happened. Potential customers should be cautious and consider my experience before placing an order.

Sincerely,
Praveen Dsouza

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality flowers

Poor quality flowers , gives less quantity of flowers , flower arrangement is not atall worth the price . Highly disappointing and pathetic website . Not happy with the service they provided, it’s a scam website . Do not order anything from them

16 May 2025
Unprompted review
Rated 1 out of 5 stars

I don't want to give 1 star also such a…

I don't want to give 1 star also such a scam company . First they take order money and later they call us and say sorry delivery not possible we will refund u . But after waiting 15 days also they didn't refund . Big fraud company . Please don't order from them .

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Fraud website

Had placed an order for flowers to be delivered at Coimbatoor, money charged, but nothing was delivered. I got a message of succefuld delivery.
This a scam and fraud website. don't fall prey

11 May 2025
Unprompted review
Rated 1 out of 5 stars

My horrible experience with Nikki flowers

I had a very bad experience wth Nikkiflowers on 22nd May, a delivery to Eroor, Ekm.
We ordered for a SUGAR FREE chocolate cake by online. AFTER PAYMENT, they called & told its not sugar free & is a normal cake and no way to change as the payment has been already done. God only knows why they advertised as sugarfree then. Its a type of cheating i can tell.

After that, when I checked email confirmation, i saw the wordings on the cake was wrong. So i called them to confirm the correct wordings on cake. After all these, when I received the cake, there was no wordings at all🤣🤣 Again when I called them to check, they told it was a mistake from their partner but they have kept a card with the wordings😆 Again that wordings was also wrong. And they made it clear tht there is no way to correct all these even though their working partner was so near to our house. Only way to correct is to pay again from my side to write on the cake. Finally we bought another sugar free cake with correct writing from another store.
Sad thing is that they were not accepting their fault nor even trying to correct it in any other way. They were telling that delivery guy will charge them if they take it again to correct it. So they are only interested in money making even by false advertising, without giving any consideration for the customers I can say

22 May 2025
Unprompted review
Rated 1 out of 5 stars

It's such a horrible place to shop for…

It's such a horrible place to shop for flowers...people there are pathetic service who doens't know colors and they only charge money and give disappointment to customers..pls don't waste ur money and buy anything from here...my name is radhika and I wanted to gift flowers for my sir on his birthday and it was a disaster..

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with this nikki flower…

Worst experience with this nikki flower their team, response, product every thing is not as Expected.
They will charge good cost but in the name of delivery they changed product without even asking to the customers, there team (Manisha and pooja) both are feel like unprofessional I am trying to connect with them to resolve issue but they stooped responding my call or msgs.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever

I have ordered a surprise gift for my husband on his birthday. The gift was worth 1300 including a truffle cake, bunch of flowers and a greeting card. He received a normal chocolate cake worth 300 and nothing else. No flowers, no card. The cake too was in someone else's name (Renjith). No response to mail.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

Would give them a minus if I could. Bought flowers for my mum today from these guys. Their website promises delivery in 3 hours. However, it has been well past the deadline and no delivery. No one answers the customer service mobile number. There’s no physical store. I feel scammed. If you wish to lose your money, buy from here.

15 April 2025
Unprompted review

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