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NL Hire Reviews 

361
•
TrustScore 5 out of 5

4.9

Van rental agency
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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and accommodating during their vehicle hire visits, creating a welcoming environment. People consistently note that the team goes above and beyond to provide top-class support, ensuring every customer feels thoroughly looked after from start to finish. Some reviewers were happy with the quick and easy vehicle rental process, making last-minute bookings completely stress-free. Consumers also appreciate receiving perfectly working, clean vehicles available for hire at short notice without facing any unnecessary complications. Reviewers often mention they would gladly use these reliable services again whenever the need arises.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting helpful, friendly, and professional... See more

Service

People report positive experiences with service, highlighting a simple process and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Chris (manager at Leeds Branch) for getting our driver back on the road this morning after a breakdown. He was so helpful, helping the driver get recovered on the motorway and getting a new... See more

Rated 5 out of 5 stars

Amazing business. Ran like a family business rather than a large organisation. But still organised and know everyone by name. Friendly, helpful and efficient. Pauline is superb. Thanks!

Rated 5 out of 5 stars

What stood out was the exceptional service provided by the company. From the initial inquiry to the final pickup, the staff was knowledgeable, friendly, and attentive. They ensured that the vehicle... See more

Rated 5 out of 5 stars

I hired a van from the Batley branch and found that Darryl and Kianna were so efficient, helpful, friendly making the hiring experience smooth, thankyou .. the van was clean and great to drive thankyo... See more

Company details

  1. Van rental agency

Written by the company

NL Hire is a family owned vehicle rental and fleet management company. We have been supplying vehicle hire solutions to our customers for over 40 years.

Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

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No recent history of asking for reviews

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4.9

All reviews

(361)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Exceptional service!!

Exceptional service!!
I deal with the Leeds branch on a regular basis and their knowledge and customer service is always first class.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service!!

Exceptional service!!
I deal with the St Helens branch on a regular basis and their knowledge and customer service is always first class. A pleasure to deal with & highly recommended.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I’ve used NL Van Hire Batley a few times now, and they’ve always been excellent. The vans are clean and well maintained, and the service is friendly and efficient. Booking is simple, price is great and they’re really accommodating. Highly recommended!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Long term rental

I have had a small van on long term hire, the service and staff have been absolutely brilliant throughout, I would highly recommend and 100% use them again when hiring a vehicle. 5*

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellant service

Excellant service. The van I hired from the Batley branch was clean and a pleasure to drive.
I will use this company again if I'm need of a van.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I hired a little van 'cdv'

I hired a little van 'cdv'. Clean and tidy and drove very well, cargo space fit all my equipment(mowers, strimmers etc) plus bags of waste.
The staff were friendly. The pick up and drop off process was quick and easy. I Will definitely use them again. 👍🏾

2 April 2025
Unprompted review
Rated 5 out of 5 stars

NL van hire St Helens

We needed a van for a day to move our in laws into their new home. We hired from NL some years ago and we have been pleased to see the same team with the exact customer service we had in the past, second time, years apart, same great experience from start to finish. We have sent the documents in advance and we were ready to go in less than 15min of arriving. Highly recommend - thank you for making the house moving process so easy and hassle free

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, would highly recommend. Everything done via online, really friendly staff. I will definitely use them again. I used the St Helens branch and would definitely recommend using them if you live in the area.

28 March 2025
Unprompted review

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