Northgate Vehicle Hire - Huddersfield Reviews 93

TrustScore 5 out of 5

4.9

Red Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB


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Rated 5 out of 5 stars

I recently had a fantastic experience at Northgate Vehicle Hire in Huddersfield and felt it was well worth sharing. From the moment I walked in, the two gentlemen at reception made a lasting im... See more

Company replied

Rated 5 out of 5 stars

Northgate have been fantastic! We are a local children’s hospice and have been carrying out our annual Christmas tree collections. They’ve been so accommodating supplying us with 8 vans and the cust... See more

Company replied

Rated 5 out of 5 stars

The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... See more

Company replied

Rated 5 out of 5 stars

I recently had an issues with a van on hire from Huddersfield Northgate, I raised my concerns with Mo on the desk who understood them and replaced my van with a brand new one with no hassle whatsoeve... See more

Company replied


Company details

  1. Van rental agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, United Kingdom

  • 0330 012 3820

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Hired a vehicle the Huddersfield…

Hired a vehicle the Huddersfield branches customer service was very kind and clear with rules and conditions.

10 April 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Mansur, thank you for your kind review!

We’re delighted to hear that you had a positive experience with our Huddersfield branch and that the team provided clear and helpful information throughout your hire. Delivering friendly and transparent service is really important to us.

We appreciate your feedback and hope to support you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

I recently had a fantastic experience…

I recently had a fantastic experience at Northgate Vehicle Hire in Huddersfield and felt it was well worth sharing.
From the moment I walked in, the two gentlemen at reception made a lasting impression. They were incredibly welcoming, friendly, and genuinely helpful—exactly what you hope for when arriving somewhere that could otherwise feel transactional. Their professionalism was matched by a warm, approachable attitude that immediately put me at ease

They took the time to understand exactly what I needed, answered all my questions clearly, and made the entire process smooth and stress-free. It’s rare to come across service that feels both efficient and personal, but they struck that balance perfectly.

As for the vehicle hire itself, the range available is excellent. Whether you need a small van, a larger commercial vehicle, or anything in between, they seem to have it covered. It’s reassuring to know that whatever your requirement, Northgate Huddersfield can accommodate it.

Overall, I couldn’t recommend this branch highly enough. If you’re in need of any kind of vehicle, do yourself a favour and head to Northgate Vehicle Hire in Huddersfield. Absolutely fantastic service from start

8 April 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Ryan, thank you so much for taking the time to share such a detailed and thoughtful review!

We’re absolutely delighted to hear about your fantastic experience with our Huddersfield branch.

It’s especially great to know that our reception team made such a positive impression—providing a warm welcome alongside professional and efficient service is exactly what we strive for. We’ll be sure to pass on your kind words to the team; they’ll be thrilled to hear how much their efforts meant to you.

We’re also pleased that you found our vehicle range to meet your needs and that the whole process was smooth and stress-free from start to finish.

Your recommendation truly means a lot to us. Thank you again for your support—we look forward to welcoming you back in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Dropped van off for service

Dropped van off for service, replacement vehicle available immediately. Pleasant customer service. Great work

27 March 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Philip, thank you so much for taking the time to leave us such a kind review!

We’re really pleased to hear that your van service went smoothly and that a replacement vehicle was ready for you straight away. It’s great to know our team made the process easy and provided a pleasant experience throughout. 🚐✨

We’ll be sure to share your feedback with the team – they’ll be delighted to hear it!

Thanks again for choosing us, and we look forward to helping you in the future.

Take care,
Emma

Rated 5 out of 5 stars

They were brilliant hired the car and…

They were brilliant hired the car and the fuel was full which was lovely because we had a long drive home and the car was brill

28 February 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Aidan, thank you so much for your fantastic review!

We’re delighted to hear you had such a great experience. It’s wonderful to know the car was just what you needed and that having a full tank made your long drive home that bit easier — it’s the little things that can make a big difference!

We really appreciate your kind words and hope to see you again soon. 😊

Take care,
Imogen

Rated 5 out of 5 stars

We use Huddersfield Northfield for the…

We have used Huddersfield Northfield for the last three years and cant speak highly enough, Chris is amazing and fair, Omar always on standby to help with queries, and Ashleigh is a great Manager always saying hi with a smile.

18 February 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Thank you so much for taking the time to leave such a fantastic review.

It’s great to hear that you’ve had such a positive experience with our Huddersfield Northfield branch over the past three years. I’ll be sure to pass your kind comments on to Chris, Omar and Ashleigh — they’ll be absolutely delighted to hear your feedback. It’s always wonderful to know their hard work and friendly approach are being recognised.

We really appreciate your continued support and look forward to working with you for many years to come.

Take care,
Emma

Rated 5 out of 5 stars

Great

Mo at northgate was great after i had issues with my van from a different branch he found me a substitute to my liking and sorted it out for me no problem

12 February 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Conah, thank you so much for your fantastic feedback! 😊

We’re really sorry to hear you had issues with your van initially, but we’re so pleased that Mo at our Northgate branch was able to step in and get everything sorted quickly for you. It’s great to hear he found a substitute that suited you and made the whole process hassle-free.

We’ll be sure to pass your kind words on to Mo — he’ll be delighted to hear them! Thanks again for taking the time to share your experience.

Take care,
Imogen

Rated 5 out of 5 stars

Northgate have been fantastic

Northgate have been fantastic! We are a local children’s hospice and have been carrying out our annual Christmas tree collections.
They’ve been so accommodating supplying us with 8 vans and the customer service is brilliant!
Special shoutout to Chris and Umah who have really looked after us. Thank you!

21 January 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Georgia, thank you so much for your kind words!

We’re really pleased we could support your annual Christmas tree collections and help in a small way with the fantastic work you do as a local children’s hospice. It’s great to hear the vans and customer service met your needs, and we’ll be sure to pass your special thanks on to Chris and Umah — they’ll be delighted.

Thank you again, and we’re always happy to help in the future 😊🎄

Take care,
Imogen

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, lovely shiny clean vehicle supplied, great price, I've had a fantastic service from Northgate Huddersfield and will definitely use them again.

17 January 2026
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Donna, thank you for sharing your wonderful feedback!

We’re thrilled to hear that our Northgate Huddersfield team provided friendly and helpful service, and that you were happy with your clean, well-presented vehicle and great value.

It’s fantastic to know you had such a positive experience, and we can’t wait to welcome you back again!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent service

Our hire van had a warning light on they booked us in straight away and when they couldn't fix it on the day they provided us with a replacement with no fuss.

Brilliant customer service

17 December 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Benjamin, thank you for your excellent review! 😊

We’re really pleased to hear that the team were able to book you in straight away and keep you on the road with a replacement vehicle when the issue couldn’t be resolved the same day. Providing smooth, hassle-free service is always our goal, so your feedback means a lot to us.

Thanks again for choosing us!

Take care,
Imogen

Rated 5 out of 5 stars

Van problems

Our problems get sorted straight away and then after they are done the van works better than before and having umer help plenty and easy to contact

17 December 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Dylan, thank you for your great feedback! 😊

We’re really pleased to hear that your issues are sorted quickly and that the van is working even better than before. It’s also wonderful to know that Umer has been so helpful and easy to get in touch with.

We truly appreciate your trust and look forward to supporting you again whenever you need us.

Take care,
Imogen

Rated 5 out of 5 stars

Dropped van in for recall

Dropped van in for recall, they done not whilst it was in too save me coming back, bit of issue with loan van however umer couldn’t do anything more too help get me into a another van straight away, even gave me a brand new one due too the issue with the old one👍🏼👍🏼

9 December 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Aaron, thank you for taking the time to leave this review!

We’re really pleased to hear that the team managed to complete the recall work while your van was already in — saving you an extra trip. We’re sorry to hear there was an issue with the loan van, but it’s great to know Umer stepped in and did everything he could to get you straight into another vehicle.

We’re glad we could get you into a brand-new van and keep you moving! 👍🏼👍🏼
Thanks again for your feedback — it really means a lot to us.

Take care,
Imogen

Rated 5 out of 5 stars

We had a gentleman P Woods bring our…

We had a gentleman P Woods bring our replacement vehicle to Mirfield he was very informative about everything we needed to do he also was nice enough to show us how the vehicle operated the company he represents ( huddersfield branch ) couldn't have done anymore for us five stars all the way

20 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Jayne, thank you so much for your wonderful review.

We're delighted to hear that P. Woods provided such clear, informative service when bringing your replacement vehicle to Mirfield. It’s great to know he took the time to walk you through everything and make sure you felt confident with the vehicle.

The Huddersfield team will be thrilled to hear your kind words — they always aim to go the extra mile.

Thanks again for the 5 stars! 🌟

Take care,
Imogen

Rated 5 out of 5 stars

Umer was great

Umer was great, friendly and helpful. He managed to get me a van sorted within a couple of hours of notice. He resolved a stressful situation in a matter of hours when it had been on going for weeks at a different northgate branch.
5 stars for himself and northgate Huddersfield.

20 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Thomas, thank you so much for sharing your experience.

We’re delighted to hear that Umer was able to turn things around for you so quickly — especially after such a stressful few weeks. He’ll be so thrilled to hear your kind words!

We’re proud to have him on the team, and it’s wonderful to know that our Huddersfield branch could get you back on track.

If you need anything at all in the future, we’re always here to help.
Thanks again for the 5 stars! 🌟

Take care,
Imogen

Rated 5 out of 5 stars

Mo and Pete were really pleasant and professional

I recently had an issues with a van on hire from Huddersfield Northgate, I raised my concerns with Mo on the desk who understood them and replaced my van with a brand new one with no hassle whatsoever, Pete showed me round my new van, so I was really pleased with the service here.
I wished all van hire centres were this pleasant and professional. Thanks, Matt.

19 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Matthew, thank you for taking the time to share your experience!

We’re really pleased to hear that Mo was able to resolve your concerns quickly and get you into a brand-new van without any hassle. It’s great to know that Pete also made the handover smooth and clear.

Providing a pleasant and professional service is exactly what we aim for, so your feedback truly means a lot to the team.

If there’s ever anything else we can help with, we’re always here for you.

Take care,
Imogen

Rated 5 out of 5 stars

Amazing staff very friendly

Amazing staff very friendly! Got me a replacement van sorted asap and even made me a coffee. Would highly recommend

17 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Elliot, thank you so much for the amazing review!

We’re really glad to hear our team could get your replacement van sorted quickly — and that you enjoyed the coffee too!

Your recommendation means a lot to us. If you ever need anything again, we’re always here to help.

Take care,
Imogen

Rated 5 out of 5 stars

Great experience from Umer and Craig…

Great experience from Umer and Craig the other day when changing my van over, very quick and efficient.
Cheers fella’s.
Regards Steve

10 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi, thanks so much for the great review, Steve! 😊

We’re really glad to hear Umer and Craig made the process of changing your van quick and efficient. They’ll be chuffed to know you mentioned them!

Appreciate you taking the time to share your experience — cheers, and we hope to see you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Absolutely amazing service every time…

Absolutely amazing service every time from Umer, Mo and the team at Northgate Huddersfield branch

They’re always happy to try and adapt to our needs

We wouldn’t go anywhere else

7 November 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi David, thank you so much for your fantastic review!

We’re delighted to hear that Umer, Mo, and the whole Huddersfield team consistently provide you with amazing service. They’ll be so pleased to know their efforts to go the extra mile are appreciated!

It’s wonderful to have your continued trust and loyalty — we truly value your support and look forward to working with you for many years to come.

Take care,
Imogen

Rated 5 out of 5 stars

called in at the Huddersfield branch…

called in at the Huddersfield branch for a minor repair, Ash was fast to get the issue booked in and resolved quick.

20 October 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Rick, thanks for taking the time to share your experience!

We’re glad Ash was able to get your minor repair booked in and sorted out quickly. We always aim to provide fast and efficient service, and it’s great to hear that we hit the mark for you.

Looking forward to helping you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Huddersfield is brilliant

Huddersfield is brilliant. Ash sorts us out quick sticks!

20 October 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Mick, thanks for the shout-out!

We’re thrilled to hear Huddersfield is doing a brilliant job, and Ash sounds like a real superstar! We’ll be sure to pass on your kind words.

Looking forward to helping you out again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Absolutely great service umer on…

Absolutely great service umer on reception got my van straight into the work shop when my brakes were faulty Gary in the work shop did an amazing job less then an hour and back on the road great service

3 October 2025
Unprompted review
Northgate Vehicle Hire - Huddersfield logo

Reply from Northgate Vehicle Hire - Huddersfield

Hi Karl, thank you for the brilliant review!

We're so pleased to hear Umer was able to get your van straight into the workshop and that Gary got you safely back on the road so quickly. It’s great to know the team could sort the brake issue efficiently and get you moving again in under an hour!

We really appreciate your kind words and will be sure to pass them on to both Umer and Gary – they’ll be chuffed to hear your feedback. Thanks again for choosing us!

Take care,
Imogen

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