I recently had a fantastic experience at Northgate Vehicle Hire in Huddersfield and felt it was well worth sharing. From the moment I walked in, the two gentlemen at reception made a lasting im... See more
Company replied
Red Doles Lane, Leeds Road Trade Park, HD2 1YF Huddersfield, West Yorkshire, GB
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I recently had a fantastic experience at Northgate Vehicle Hire in Huddersfield and felt it was well worth sharing. From the moment I walked in, the two gentlemen at reception made a lasting im... See more
Company replied
Northgate have been fantastic! We are a local children’s hospice and have been carrying out our annual Christmas tree collections. They’ve been so accommodating supplying us with 8 vans and the cust... See more
Company replied
The staff are super friendly, professional, and always go the extra mile to help whenever we need it. Vehicles are always clean, reliable, and ready on time. Anytime anyone from the company Amey i wor... See more
Company replied
I recently had an issues with a van on hire from Huddersfield Northgate, I raised my concerns with Mo on the desk who understood them and replaced my van with a brand new one with no hassle whatsoeve... See more
Company replied
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
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Red Doles Lane, Leeds Road Trade Park, HD2 1YF, Huddersfield, West Yorkshire, United Kingdom
Replied to 93% of negative reviews
Typically replies within 1 week
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Hired a vehicle the Huddersfield branches customer service was very kind and clear with rules and conditions.

Reply from Northgate Vehicle Hire - Huddersfield
I recently had a fantastic experience at Northgate Vehicle Hire in Huddersfield and felt it was well worth sharing.
From the moment I walked in, the two gentlemen at reception made a lasting impression. They were incredibly welcoming, friendly, and genuinely helpful—exactly what you hope for when arriving somewhere that could otherwise feel transactional. Their professionalism was matched by a warm, approachable attitude that immediately put me at ease
They took the time to understand exactly what I needed, answered all my questions clearly, and made the entire process smooth and stress-free. It’s rare to come across service that feels both efficient and personal, but they struck that balance perfectly.
As for the vehicle hire itself, the range available is excellent. Whether you need a small van, a larger commercial vehicle, or anything in between, they seem to have it covered. It’s reassuring to know that whatever your requirement, Northgate Huddersfield can accommodate it.
Overall, I couldn’t recommend this branch highly enough. If you’re in need of any kind of vehicle, do yourself a favour and head to Northgate Vehicle Hire in Huddersfield. Absolutely fantastic service from start

Reply from Northgate Vehicle Hire - Huddersfield
Dropped van off for service, replacement vehicle available immediately. Pleasant customer service. Great work

Reply from Northgate Vehicle Hire - Huddersfield
They were brilliant hired the car and the fuel was full which was lovely because we had a long drive home and the car was brill

Reply from Northgate Vehicle Hire - Huddersfield
We have used Huddersfield Northfield for the last three years and cant speak highly enough, Chris is amazing and fair, Omar always on standby to help with queries, and Ashleigh is a great Manager always saying hi with a smile.

Reply from Northgate Vehicle Hire - Huddersfield
Mo at northgate was great after i had issues with my van from a different branch he found me a substitute to my liking and sorted it out for me no problem

Reply from Northgate Vehicle Hire - Huddersfield
Northgate have been fantastic! We are a local children’s hospice and have been carrying out our annual Christmas tree collections.
They’ve been so accommodating supplying us with 8 vans and the customer service is brilliant!
Special shoutout to Chris and Umah who have really looked after us. Thank you!

Reply from Northgate Vehicle Hire - Huddersfield
Very friendly and helpful staff, lovely shiny clean vehicle supplied, great price, I've had a fantastic service from Northgate Huddersfield and will definitely use them again.

Reply from Northgate Vehicle Hire - Huddersfield
Our hire van had a warning light on they booked us in straight away and when they couldn't fix it on the day they provided us with a replacement with no fuss.
Brilliant customer service

Reply from Northgate Vehicle Hire - Huddersfield
Our problems get sorted straight away and then after they are done the van works better than before and having umer help plenty and easy to contact

Reply from Northgate Vehicle Hire - Huddersfield
Dropped van in for recall, they done not whilst it was in too save me coming back, bit of issue with loan van however umer couldn’t do anything more too help get me into a another van straight away, even gave me a brand new one due too the issue with the old one👍🏼👍🏼

Reply from Northgate Vehicle Hire - Huddersfield
We had a gentleman P Woods bring our replacement vehicle to Mirfield he was very informative about everything we needed to do he also was nice enough to show us how the vehicle operated the company he represents ( huddersfield branch ) couldn't have done anymore for us five stars all the way

Reply from Northgate Vehicle Hire - Huddersfield
Umer was great, friendly and helpful. He managed to get me a van sorted within a couple of hours of notice. He resolved a stressful situation in a matter of hours when it had been on going for weeks at a different northgate branch.
5 stars for himself and northgate Huddersfield.

Reply from Northgate Vehicle Hire - Huddersfield
I recently had an issues with a van on hire from Huddersfield Northgate, I raised my concerns with Mo on the desk who understood them and replaced my van with a brand new one with no hassle whatsoever, Pete showed me round my new van, so I was really pleased with the service here.
I wished all van hire centres were this pleasant and professional. Thanks, Matt.

Reply from Northgate Vehicle Hire - Huddersfield
Amazing staff very friendly! Got me a replacement van sorted asap and even made me a coffee. Would highly recommend

Reply from Northgate Vehicle Hire - Huddersfield
Great experience from Umer and Craig the other day when changing my van over, very quick and efficient.
Cheers fella’s.
Regards Steve

Reply from Northgate Vehicle Hire - Huddersfield
Absolutely amazing service every time from Umer, Mo and the team at Northgate Huddersfield branch
They’re always happy to try and adapt to our needs
We wouldn’t go anywhere else

Reply from Northgate Vehicle Hire - Huddersfield
called in at the Huddersfield branch for a minor repair, Ash was fast to get the issue booked in and resolved quick.

Reply from Northgate Vehicle Hire - Huddersfield
Huddersfield is brilliant. Ash sorts us out quick sticks!

Reply from Northgate Vehicle Hire - Huddersfield
Absolutely great service umer on reception got my van straight into the work shop when my brakes were faulty Gary in the work shop did an amazing job less then an hour and back on the road great service

Reply from Northgate Vehicle Hire - Huddersfield
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