I can’t recommend Joe enough! He fitted a new cambelt and sorted out my coolant, and did a brilliant job. He was reliable, helpful and professional throughout, and I’m really happy with the work he’s... See more
Company replied
Location
Switch locationBurners Lane South, Kiln Farm, MK11 3LT Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
What great customer service by Del for sorting my van out and getting me on the road. Got to the route of the problem very quickly. Will definitely be going back to Milton Keynes in the future. Th... See more
Company replied
We've built a great working relationship with the team at Northgate Milton Keynes, and the service they provide is consistently excellent. They are always helpful, professional, and easy to deal... See more
Company replied
I had a lovely experience dealing with the vehicle that needed repairs here. I was served by a gentleman called steve who showed incredible hospitality and really took care of what needed to be done!... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Burners Lane South, Kiln Farm, MK11 3LT, Milton Keynes, Buckinghamshire, United Kingdom
- 01908 264747
4.6
Excellent
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I came to north gate today welcoming…
I came to north gate today welcoming reception and allso a speedy and efficient fix from kris very happy overall
6 December 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your experience, James!
We're thrilled to hear that you felt welcomed at reception and that Kris provided a speedy and efficient fix for your vehicle.
Your satisfaction means a lot to us, and we’ll be sure to pass along your kind words to the team. z
Thank you for choosing Northgate.
Have a wonderful Christmas ⛄
Take Care,
Beth Kell
Rescued Again
Northgate Milton Keynes comes to the rescue yet again, we have been looking to source a Luton Transit for a couple of weeks, with no success, so I decided to contact my good associates Sally Jarvis and Chis Rolls at Northgate Milton Keynes to help me out, as we were running out of time looking for a Luton Transit, Sally and Chris came up with a Luton Transit within 20 minutes of my call, I would just like to say great team work guys, much appreciated, one happy customer 😁 Thanks again guys
5 December 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your fantastic feedback, John!
We're thrilled to hear that Sally and Chris at Northgate Milton Keynes were able to assist you so quickly and efficiently.
It’s great to know they came to the rescue and secured a Luton Transit for you in record time.
We'll be sure to pass on your kind words to them—they’ll be delighted!
Thank you so much for telling us about your positive experience and thank you for choosing Northgate as your vehicle provider!
Take Care and have a lovely Christmas 🎅⛄
Beth Kell
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for your lovely review!
We are delighted to hear that you had an excellent experience with our team Milton Keynes.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth Kell
excellent staff very helpful
excellent staff very helpful - sandra steve corrine
28 October 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Adrian, thank you for your feedback! It sounds like you had a really positive experience at our Milton Keynes branch which is fantastic to hear! This is exactly the kind of service that Northgate Strive to deliver and I am sure that Sandra, Steve and Corrine will be thrilled to see your comments!
Thank you for choosing Northgate.
Take care,
Emma
Sally Del Northgate Milton Keynes
Sally Del
Steve Sandra
Chris Dave
We’re absolutely fantastic
This company needs more people
Like them they are a credit to your company
They go over and above customer service
Brilliant!!!!!
25 October 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Jonny, thank you for your feedback! It sounds like you had a really positive experience at our Milton Keynes branch which is fantastic to hear! This is exactly the kind of service that Northgate strive to deliver and I am sure that the team will be thrilled to see your comments!
Thank you for choosing Northgate.
Take care,
Emma
Top notch customer service
Top notch customer service especially guy called del unquestionably goes an extra miles for me ! Makes me feel like a valued customer 'if you want something done dell is the guy to sort it all out for you ! 10/10 I rate him' and also sally lovely lady 👍 thumbs up
22 October 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for your amazing feedback! We're thrilled to hear that Del provided you with top-notch service and went the extra mile to ensure you felt like a valued customer. We'll be sure to pass on your kind words to both Del and Sally—they’ll be delighted to hear how much of a positive impact they made. It's our goal to provide this level of care and service every time.
Take care,
Laura
Maximum praise
Great service from Del when I needed a part replaced on my works van, very quick, efficient and wasn't waiting long.
18 October 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your feedback Ellis. We are so pleased to hear that you have found the service provided to be quick and efficient.
Take care,
Laura Griffiths
Friendly
Friendly, engaging and knowledgeable reception staff and friendly Martin the technician who explained fully what works he had carried out on my vehicle.
19 September 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Dean, It's great to hear that you have been provided with a fantastic service from Martin at Northgate in Milton Keynes!
Its wonderful to hear that their friendly and knowledgeable made your repair to the vehicle a smooth repair.
We look forward to working with you long into the future.
Thank you for choosing Northgate.
Kind Regards
Adele Bates
Customer service
Just drop two old vans off to collect two new ones, Steve on the front desk as always is super friendly, delivers great customer service. Always has been for the 5 years I've been Coming here.
12 September 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hello Killian, thank you so much for your 5 star review!
We are so pleased to hear that Steve has been able to provide you with fantastic customer experience over the 5 years you have been with us.
We always aim to go that extra mile for our customers whilst providing a high quality service and your feedback truly validates our efforts.
I am sure the team at Milton Keynes will be thrilled to hear your feedback!
Thank you for choosing Northgate.
Take Care,
Beth Kell
Chris from MK branch. Great service.
Sales manager Chris, went above and beyond to help out. Called customer service then called Banbury and no one got back to me. Chris from MK branch called me up and offered me a better vehicle to suit my needs. Was quick easy and stress free. Top bloke. Definitely highly recommended.
6 September 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your kind words, Tony!
Its disappointing to hear that no one got back to you at Banbury, but I am delighted to hear that you received fantastic customer service from Chris at the depot in Milton Keynes and he managed to locate a more suitable vehicle for you.
Providing excellent customer service is a top priority for us, and we appreciate your lovely feedback about Chris.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service!!
Great service!!! very helpful and friendly staff!! highly recommended!!!
4 September 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your positive experience with us, Roger.
We appreciate your kind words about the staff at Milton Keynes.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The team at the Milton Keynes branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Helpful, professional
Helpful, issue with previous van. Front desk were good in getting the mechanics to have a look and find a solution.
Front desk professional/helpful.
Mechanics good service/professional
11 June 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for sharing your feedback with us!
We're glad to hear that our front desk staff were professional and helpful in addressing the issue with your previous van, and that our mechanics provided good service and were professional in finding a solution.
Your satisfaction is our priority, and we're pleased that we could assist you.
Take care,
Laura
Fantastic service
Customer service is always great!
Staff are always helpful, Polite and professional.
Makes looking after our fleet a great experience
11 June 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hey Dave,
Thank you for your fantastic review! We're delighted to hear that our customer service consistently meets your expectations and that our staff's helpfulness, politeness, and professionalism make managing your fleet a great experience.
Your positive feedback means a lot to us and we appreciate your continued trust in Northgate.
Take care,
Laura
Great team & support
Great team, help us out with two vehicles; one welfare van and one minibus. The whole team at MK couldn't have been more helpful and professional. The vehicles were excellent.
7 June 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Laurence, thank you so much for your 5 star review!
It is very pleasing to hear that the team at MK were able to assist you with your vehicles. I can assure you they will be thrilled to hear about your experience!
We look forward to working with you long into the future.
Take care,
Imogen
Amazing service!
We hired 2 vehicles from the Milton Keynes site and the experience was incredible.
They sourced 2 vehicles for an event for us and they were perfect.
Both vehicles were immaculate and exactly as described.
Thanks to all of the team for the service! We will definitely be using you again
10 June 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Darren, thank you so much for your 5 star review!
It is very pleasing to hear that your vehicles were satisfactory for you! We always strive to make sure our vehicles are at a perfect standard before being put on hire with our customers. I can assure you the team at MK will be thrilled to hear about your experience.
We look forward to working with you long into the future.
Take care,
Imogen
Freddie at Northgate Milton Keynes went…
Freddie at Northgate Milton Keynes went above and Beyond working through his lunch to make sure we got our van back so we could get back to delivering life saving medication around the local community Freddie your a Credit to Northgate keep up the great work.
Thanks from a grateful team at Boots.
19 April 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Dave, thank you so much for your 5 star review!
We are so pleased to hear that you received the service that we strive to deliver! Here at Northgate we love to hear your positive feedback, so I can assure you Freddie and the team at Milton Keynes will be thrilled to hear about your experience.
We look forward to working with you long into the future.
Take care,
Imogen
I’ve received above n beyond service…
I’ve received above n beyond service recently at Northgate kiln farm a lovely lady called Corrine, whom has helped me numerous times to organise me with a rental an keep me on the road with busy work ahead
Always efficient polite an reliable when I come to Northgate and have been served by this lady
Pleased with the service an help I receive from Corrine on multiple occasions 5 STAR
22 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Corrine has consistently provided you with exceptional service. Ensuring that our customers stay on the road, especially during busy work periods, is always our priority.
We greatly appreciate your recognition of Corrine's efficiency, politeness, and reliability. She is a valued member of our team, and we will be sure to pass along your compliments to her.
Thank you for choosing Northgate!
Take care,
Laura
Great service as always from the Milton…
Great service as always from the Milton Keynes branch.
Engineer Del kept me up to date with the vehicle and carried out all the work.
Thanks to all the staff
21 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such great feedback for our Milton Keynes branch, Shane.
It is a pleasure to see what a positive experience you've had with our Milton Keynes branch, and I am sure that the team there, and Del in particular, will be delighted by your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
No complaints from me. Will use again
Up to date and concise information provided by Dave who assisted with the booking, organising the parts for my car. Kris the service technician made me aware of some problems, which were resolved quickly. Thanks guys
6 January 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an encouraging review, Georgina
It is great to see what a positive experience you've had with our Milton Keynes branch, ad I am sure that Dave, Kris and the remainder of the team will be over the moon with your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Very helpful and explained everything…
Very helpful and explained everything and a swift service
14 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave your feedback, Rob. It is a pleasure to see that your experience with our Milton Keynes branch has been such a positive one. I am sure that the team there will be thrilled to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
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