Northgate Vehicle Hire - Milton Keynes Reviews 

89
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TrustScore 4.5 out of 5

4.6

Burners Lane South, Kiln Farm, MK11 3LT Milton Keynes, Buckinghamshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I can’t recommend Joe enough! He fitted a new cambelt and sorted out my coolant, and did a brilliant job. He was reliable, helpful and professional throughout, and I’m really happy with the work he’s... See more

Company replied

Rated 5 out of 5 stars

What great customer service by Del for sorting my van out and getting me on the road. Got to the route of the problem very quickly. Will definitely be going back to Milton Keynes in the future. Th... See more

Company replied

Rated 5 out of 5 stars

We've built a great working relationship with the team at Northgate Milton Keynes, and the service they provide is consistently excellent. They are always helpful, professional, and easy to deal... See more

Company replied

Rated 5 out of 5 stars

I had a lovely experience dealing with the vehicle that needed repairs here. I was served by a gentleman called steve who showed incredible hospitality and really took care of what needed to be done!... See more

Company replied


Company details

  1. Van rental agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Burners Lane South, Kiln Farm, MK11 3LT, Milton Keynes, Buckinghamshire, United Kingdom

  • 01908 264747

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(89)

1,417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Receptionist was great!

Receptionist was great. Very helpful, kind and we left with what we needed!

Thank you!

3 March 2023
Unprompted review
Northgate Vehicle Hire - Milton Keynes logo

Reply from Northgate Vehicle Hire - Milton Keynes

Thank you Daniel! I am so pleased to hear that you were able to get everything done at our MK Branch and left feeling happy with the service that was provided.

Feedback such as this is so appreciated.

Take care

Laura Griffiths

Rated 5 out of 5 stars

Good service

Great service.
Corrie was fantastic, even made me a cup of tea.

28 February 2023
Unprompted review
Northgate Vehicle Hire - Milton Keynes logo

Reply from Northgate Vehicle Hire - Milton Keynes

Thank you so much for taking the time to leave such a brilliant review, Tom.

Our customers are our number one priority and we aim to offer fantastic service every time. I hope that it was Yorkshire Tea.

If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.

Take care.

Simon Cort

Rated 4 out of 5 stars

Excellent reception experience the lady…

Excellent reception experience the lady was very very helpful and I felt very welcomed and looked after as I waited for van to be fixed

24 February 2023
Unprompted review
Northgate Vehicle Hire - Milton Keynes logo

Reply from Northgate Vehicle Hire - Milton Keynes

Thanks so much for the review Russel! It is so pleasing to hear that our Milton Keynes Branch has provided you with the service our customers deserve.

Is there anything we could have improved on to make this a 5* review? Your feedback is always welcome, good and bad.

Take care!

Laura Griffiths

Rated 5 out of 5 stars

Milton Keynes Excellent Service

Excellent service from Sally, Jules and Chris at the Milton Keynes depot. Thanks to them, 2 of my vans that were due to be off the road until June have been returned today. I've had great updates from Jules and Chris. Chris in fact helped to get our vans back on the road sooner than expected and nothing seemed too much trouble. Sally very kindly agreed to help us by delivering a vehicle back to us due to short staff our end. Always a pleasure to deal with. Thank you team MK!

25 May 2022
Unprompted review
Northgate Vehicle Hire - Milton Keynes logo

Reply from Northgate Vehicle Hire - Milton Keynes

Hey Laura, this is a great review, thank you so much!

I am sure Sally and the MK Team will be thrilled to hear of how their service has positively impacted your operations, this is exactly what we like to see.

Take Care,

Laura Griffiths

Rated 1 out of 5 stars

No regards for costumer time

More then 3, 20 min waiting here for service and still not ready. No treats, no discount as apologies, no nothing...worst experience ever!!! I wouldn't recomand this even to my enemies.

11 May 2022
Unprompted review
Northgate Vehicle Hire - Milton Keynes logo

Reply from Northgate Vehicle Hire - Milton Keynes

Hi Nicolae,

Our teams are working very hard to keep downtime to a minimum and on this occasion we are sorry to hear that you feel this way. We would love to hear from you to try and turn this experience into a more positive one for you.

Please contact us on customer.services@northgate.co.uk.

Kind Regards,

Laura Griffiths

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