We [Boots] Hampshire, have a great working relationship with Barry, nothings ever much. Barry can always help out, and organise things, when there's a rush on. Always contactable, and doesn't leave y... See more
Company replied
Location
Switch locationLower William Street, Northam, SO14 5QE Southampton, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Had an issue with my work van today and reported at 10:30, had it in the garage and given a replacement van in less than 3 hours, Osman was incredibly helpful getting everything sorted and had the par... See more
Company replied
I travelled to Northgate Southampton to swap a van over as my existing hire vehicle had no aircon but due to a mix up between my employer & Northgate head office the depot had no vehicle for me to sw... See more
Company replied
Great service from the team at Northgate Southampton.. From the planning stage with stage with Kelly , the booking of ferries by Andrew and the on the day experience having Barry on site at the IOW .... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Lower William Street, Northam, SO14 5QE, Southampton, Hampshire, United Kingdom
- 023 8021 8100
4.6
Excellent
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Northgate hire was excellent
Everything as it should be. Very easy rental for a weekend move. Clean vehicle. Amy in the Southampton office had everything ready although I arrived a little early. Returning on the Monday was straight forward and after a walk around the van my deposit was issued back to me. As far as my experience was I'd certainly use Northgate again.
18 November 2023
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you for leaving such a wonderful review Richard.
Its fantastic to see you received the 5* service in which we aim to offer and it looks like Amy made sure you had a positive and seamless experience with the branch.
I am sure Amy and the staff at Southampton will be delighted to see such lovely feedback.
If there is anything more we can help with in the future please feel free to contact us and we would be happy to help!
Take care and have a happy new year!
Beth Kell
Turned up to the workshop without an…
Turned up to the workshop Southampton without an appointment and they told me it would be hours before they could see the van and then a chap called Aaron jumped on it and fixed my problem in under an hour. Really good service!
13 October 2023
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
I'm delighted to hear that Aaron was able to help you and he managed to get your vehicle into the workshop straight away.
It sounds like Aaron provided fantastic customer service, making sure you had a smooth experience from when you first came in.
we really appreciate your positive comments and I am sure he will be thrilled to hear such lovely feedback!
If you have any more needs or questions in the future, please don't hesitate to reach out.
Take care,
Beth Kell
Excellent customer service and assistance
A big thank you to BP from the Southampton branch who supported my staff team with their breakdown and replacement vehicle. He went above and beyond with his assistance. They were both very complementary of the service and assistance he provided and the team at this branch. He has also gone out of his way to help us with the return of our broken-down vehicle. Thank you once again for all your hard work and help.
11 July 2023
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to leave such an excellent review, Jack.
While it can seem like a nightmare when a vehicle breaks down, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure that BP and the team at Southampton will be absolutely delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Used their workshop to get my car…
Used their workshop to get my car fixed. One tenacious mechanic would not give up until work was 100 percent done. Got to hand it to them they have one dedicated crew of mechanics. Keep up the good work
14 December 2022
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to leave such a brilliant review, Barry.
Putting our customers first is the very heart of what we do, and I am certain that the team at Southampton will be thrilled by your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great team in Southampton…
Recently bought in my van for service and as usual they team in Southampton always on hand and ready to go before I've even walked into reception. The new guys on front desk are really nice (they're new I didn't catch their names) offered tea or coffee each time. The guy on front desk took my van round to workshop I was a little pressed for time and he got my van prioritised in workshop and came straight away to tell me that it would be a little longer as I needed new front tyres. Both on front desk are a credit to the team and Manager Lee always makes his customers feel welcome
28 September 2022
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to leave such a fantastic review, Richard.
Putting our customers first and is the very heart of what we do, and I am certain that Lee and the team at Southampton will be delighted to see your positive comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Southampton Branch
Our company has used Northgate for our fleet hire for a number of years.
Like with every company there are ups and downs however the Southampton team are always on hand to provide help, guidance and support.
They deal with our day to day requirements in a timely manner and always strive to offer us the best solution.
6 April 2022
Unprompted review
Reply from Northgate Vehicle Hire - Southampton
Such a lovely review, Sophie. Thank you!
Our Southampton Branch really do all that they can to ensure our customers are receiving the best service possible so it is pleasing to hear that they have left a lasting impression on you.
Take care,
Laura Griffiths
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