North Star Military Figures Reviews 

206
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

North Star are a fantastic retailer with a massive and ever-growing range. If they didn't exist, we wouldn't have a lot of the best plastics out there like the Frostgrave and Stargrave lines, and a... See more

Company details

  1. Hobby shop
  2. Collectibles Shop
  3. Figurine shop
  4. Model shop

Information provided by various external sources

The official site of North Star Military Figures


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(206)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall Excellent

Overall excellent company with a huge selection of specialist miniatures and great prices. My only slight issue is their website feels a bit dated/awkwardly laid out. That said though I would throughly recommend.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

My Go-To

I have never had a poor experience with North Star, They have been my "Go-To" for Miniatures, Transfers and sneaky Bargains for a good few Years now, I bought several copies of Wargames Illustrated so I could get a Cheap Battalion of French for Sharpe Practice, they came quickly and well packaged.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered from Northstar on…

I have ordered from Northstar on numerous occasions, for both Silver Bayonet and Stargrave, their deliveries are always prompt and well packaged. I have also found them to be very responsive to customer service queries. Highly recommended.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great place for hobby needs!

Even delivering all the way to Romania, the orders generally get here really quick and are well packaged.

Their miniatures and the products I ordered are great and any communication I've had with them was friendly every time.

I've been a customers for over 5 years and will continue to be in the future.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

100,000 miniatures purchased

I have bought 10s of thousands of dollars of products from Northstar...they are amazing to work with. Great customer service and line of miniatures...keep it up!

Shieldwall Miniatures

12 June 2025
Unprompted review
Rated 5 out of 5 stars

My go to choice for gaming

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to trust companies like this, and ordering from North Star is an easy choice.
Thanks guys!
PS: The 1-star reviews here are likely competitors trying to ruin an honest business. Give these guys a chance and place an order with North Star.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

One of the better companies to deal with.

Multiple (20+) orders over the last 10 years, and one of the better companies to do business with.
With one of my orders I accidentally ordered the same product twice, and North Star had zero issues in allowing me to return, for either credit or a refund.

The couple of times there have been errors on their part they have been fast and efficient in correcting it.

Will definitely be using again.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, slow delivery times for products with zero communication of delays. Advertises products for sale that they do not have in stock. Clearly not a modern operation. One to avoid.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the book Rangers of shadow…

I ordered the book Rangers of shadow deep.
After waiting over a week for it to be delivered, I emailed them only to be told it wasn't in stock..they could have had the decency to tell me that they didn't have it in stock..but no they didn't... absolutely poor service.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Always bought from north star and recently had a casting defect on a pulp miniature. Brilliant company to deal with and received replacement straight away without fuss or quibble

4 May 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look