North Star Military Figures logo
Visit website

North Star Military Figures Reviews 206

•
TrustScore 5 out of 5

4.9

Hobby shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the vast and diverse range of miniatures available, including their own innovative plastic kits. People frequently commend the efficient ordering process, the quality of the items received, and the reliable delivery service, noting that products arrive well-packaged and promptly. Reviewers appreciate the friendly and professional customer service, which is often described as responsive and helpful in resolving any issues. Though some customers occasionally experienced minor problems like missing bits or incorrect frames in their orders, these were quickly and amicably resolved by the company, often exceeding expectations.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide and diverse range... See more

Order

Reviewers mention positive feedback about order experiences. Customers consistently praise the quick... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt and fast delivery, even... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of miniatures and plastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

North Star are a fantastic retailer with a massive and ever-growing range. If they didn't exist, we wouldn't have a lot of the best plastics out there like the Frostgrave and Stargrave lines, and a... See more

Company details

  1. Hobby shop
  2. Collectibles Shop
  3. Figurine shop
  4. Model shop

Information provided by various external sources

The official site of North Star Military Figures

Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy EU customer

I ordered quite a few times at North Star, every time they have been nothing but professional and accurate. They post their stuff very quickly and even niche stuff has never taken more than a week until posting. Even after brexit I have zero hesitation ordering from them (to continental Europe). Please continue to be awesome!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent range of products!

Excellent range of products. The Frostgrave and Stargrave range of plastic models are some of the best plastic models around. Brilliant customer service and delivery times.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Hey hey get your minis here

North Star is my go-to for buying miniature kits and pre-orders. Even across the Atlantic the shipping is quick with reasonable cost, often times more affordable than domestic shipping costs.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic miniatures company

Overall the company has great communication, customer service, fantastic selection and inventory, and ships within a reasonable time. I have ordered about 30 times and only had one issue…which they took care of quickly. I’ve purchased many miniatures: Bad Squiddo, Oathmark, Stargrave, Ghost Archipelago, Frostgrave, Dracula’s America, Pulp, The Silver Bayonet, Rangers of Shadow Deep, Too Fat Lardies, Vitrix Ltd, Wargames Atlantic.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Always a fantastic service

Have used North Star's service for several years, both for personal projects and for my customers. They are always professional, fast and accurate and have a vast catalogue where you can find almost anything that might tickle your fancy. One of the best places to get your minis online.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, as always. Fair prices and a fine selection of beautiful figures. Would be even better if they used the IOSS, but still a great experience. Recommended.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Fantastic miniatures for a vast range of games, all at great prices!
Very active on their Facebook page and messenger as well.
Highly recommend 😊

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, quick delivery and we priced

My order arrived quickly, in mint condition and was very reasonably priced.
The whole range that North Star have is wide and varied. Something for every type of aspect of the hobby, whether your new or an older gamer, North Star stock everything you could think of. I was blown away.
I ordered Some items for Silver Bayonet and Dracula's America, very happy.
Lee

9 April 2025
Unprompted review
Rated 5 out of 5 stars

I've never had any problems getting…

I've never had any problems getting what I have ordered, and I am overseas from this independent miniatures company. It's refreshing to be able to order from their selection and get personalized service.

12 November 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look