North Star Military Figures Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the vast and diverse range of miniatures available, including their own innovative plastic kits. People frequently commend the efficient ordering process, the quality of the items received, and the reliable delivery service, noting that products arrive well-packaged and promptly. Reviewers appreciate the friendly and professional customer service, which is often described as responsive and helpful in resolving any issues. Though some customers occasionally experienced minor problems like missing bits or incorrect frames in their orders, these were quickly and amicably resolved by the company, often exceeding expectations.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide and diverse range... See more

Order

Reviewers mention positive feedback about order experiences. Customers consistently praise the quick... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt and fast delivery, even... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of miniatures and plastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from North Star for a number of years and have had nothing but fair pricing, brilliant customer service and competitive shipping. Being in Australia leaves us with little option but to t... See more

Rated 5 out of 5 stars

An incredibly wide range of models, reasonable prices (including amazing deals for many new releases and bundles). Yes, Northstar may be a feeder of my pile of shame/opportunity but it's a lov... See more

Rated 5 out of 5 stars

I buy from these guys fairly regularly and it's always been great service. They're very communicative via social media regarding new stock and mail order processing if there are any issues (busy aroun... See more

Rated 5 out of 5 stars

North Star are a fantastic retailer with a massive and ever-growing range. If they didn't exist, we wouldn't have a lot of the best plastics out there like the Frostgrave and Stargrave lines, and a... See more


Company details

  1. Hobby shop
  2. Collectibles Shop
  3. Figurine shop
  4. Model shop

Information provided by various external sources

The official site of North Star Military Figures


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality miniatures and good…

Great quality miniatures and good customer service. Rarely ever had any issues with my orders and on the few times I have it's been sorted out and fixed very quickly. Definitely would recommend to anyone.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Wargaming Legends

North Star have been a go to for wargames products for many years. Always friendly and knowledgeable and on the very rare occasion something has gone awry they've bent over backwards to resolve it in timely fashion. I would not hesitate to recommend Nick and the crew for any wargaming needs.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

All your minis needs right here.

I have ordered plenty of stuff from North Star and I have always been very happy with the products, price and customer support. The minis are always great sculpts, there is a big variety and I can always find what I need for my games and different minis I can use as proxy’s for other games.
I highly recommend North Star military figures and will continue to be a customer of theirs for a long time time to come.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience

I have bought many products from North Star including stock items and pre-orders. I have always found the service fabulous and the products great quality. Would always recommend them.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic, Varied, Quality Miniatures

North Star Military Figures provides some of my favorite and generally best valued and designed miniatures lines, period. Their ranges and game coverage means that there is something for any type of game, fantasy to science fiction, historical to near future.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

North Star are always great to order from.
On the rare occasion I have had an issue with missing items, it is quickly dispatched when I send an email.

2 June 2025
Unprompted review
Rated 4 out of 5 stars

Huge range of stock

Huge range of stock with competitive prices. My default when buying a range of items as I can combine postage. Very good comms when items are out of stock.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Northstar - an outstanding company, among so many poor ones.

I have ordered 23 times from Northstar, the last being a months ago. 21 of those orders came on time and were perfect. 2 of those orders had missing bits, but were easily and amicably sorted and sent out in a couple of days.
Packaging has always been excellent, nothing has ever arrived damaged or late.
Its a nice friendly service.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful company

Absolutely wonderful company. Every order I’ve had has come well packaged, in great condition, and quickly.

The range of miniatures is brilliantly vast, but the website has everything categorised really well, so when I’m in the mood to trawl through the catalogue I can, and when I’m wanting something specific it’s not hard quickly navigate to it.

Their own lines are some of the best plastic kits out there, the cross compatibility within them is amazing. Then the metals and Resins are just glorious miniatures - they’ve been some of my absolute favourite things to paint as just a singular project.

Pricing wise, everything is so reasonable in comparison to many of their competitors.

So, that’s great service, products, and value? That’s the complete package for me.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop, never got a step wrong with many many orders. Love the preorder Nickstarters too

24 June 2025
Unprompted review

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