www.notaryexpress.co.uk 

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Rated 5 out of 5 stars

Salima Manji who dealt with the purchase of our house went above and beyond the call to ensure we completed at the eleventh hour on 23rd December, just in time to get the Christmas tree decorated. She... See more

Rated 5 out of 5 stars

Charlie Bowden handled my sale professionally and honestly. If she wasn't available to answer my call she would call me back and answer my emails as soon as she could. I had some stressful moments w... See more

Rated 5 out of 5 stars

Salima went above and beyond to support us with the sale and purchase of our properties. A very long drawn-out process, with many twists and turns, she offered sensible and helpful advice and remained... See more

Rated 5 out of 5 stars

Sarah helped me through every step of the way of my house sale. I was so sceptical about using an online solicitor after so many mixed reviews, but I’m so glad I did. Amazing communication, quick res... See more

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Rated 5 out of 5 stars

We have been delighted with the…

We have been delighted with the services of Zoe Haynes. She came highly recommended from our estate agents and she has proved to be excellent in her immediate responses and her professionalism in her advice.
Although our interaction has only been online and by phone, the warmth of her personality has shone through. Initially we had some misgivings about doing everything on line but it has proved to be the best and most efficient way of conducting the process because of Zoe's patience and understanding.
We would definitely recommend her to others.

20 November 2019
Unprompted review
Rated 5 out of 5 stars

My estate agent recommended Notary…

My estate agent recommended Notary Express and that is how I met Charlie Bowden. I could not have been more pleased with the service she gave she is professional and thorough and I will have no trouble telling all my friends to use her company and Charlie in particular. Thanks once again Tony

28 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and very good value

We have recently sold our house with the help of Charlie Bowden at Notary Express. We cannot recommend her highly enough. From the very outset all the way to the much delayed completion Charlie consistently went above and beyond to keep us informed. We found that she completed her responses to the other solicitor promptly and thoroughly.
Based on our past experience, it is often the estate agents who chase the solicitors, whereas here it was Charlie who was pushing constantly for progress.
We paid for the 'no sale, no fee' service. We found Notary Express through a comparison site and so we also found them to be excellent value. All in all a superb & friendly service.

25 October 2019
Unprompted review
Rated 5 out of 5 stars

Great company

My sincere thanks to Louise and Merlin for all their hard work in completing my lifetime mortgage. They provided a fast and efficient service at a very reasonable cost. I would have no hesitation in recommending their services.

22 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service at a reasonable price

We were recommended Laura at Notary Express by a friend. She acted as solicitor for our house purchase and was excellent. Friendly and efficient and much more professional than the solicitors acting for the vendor - a larger firm who dropped the ball a couple of times and held up the process through their inability to communicate. Highly recommended.

16 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service at a very competitive…

Great service at a very competitive price. Laura was a pleasure to deal with - professional, knowledgeable, efficient and responsive. This is my third property transaction but the first time I used Notary Express. They are without doubt the best I have dealt with, I would thoroughly recommend them.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Unfaltering efficiency and professionalism as always

Thank you Merlin and Charlie for making our house and land sale go through so smoothly. This is the third time we have used your services for a house sale and your efficiency never falters. We have also availed ourselves of your services in other legal matters. Always great professionalism and attention to detail. We would not hesitate to recommend you in all aspects of the services which you provide.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

As first time buyers we were nervous…

As first time buyers we were nervous with regards to the conveyancing process, costs etc. Notary Express were very clear about costs upfront. Laura was our assigned person, she had excellent communication with us, frequently emailing, making the whole process really smooth and easy. We purchased a shared ownership property to get our feet on the ladder therefore lots of paperwork with regards to leaseholds etc. We will certainly use Notary Express again in the future. Thank you.

9 October 2019
Unprompted review
Rated 2 out of 5 stars

Mostly incompetent

We had to switch solicitors during proceedings as Notary Express were not on the panel of our lender, so I cannot comment fairly on the full process.

However, I can say that throughout our time using them communication was poor - I was constantly chasing - with Rebecca having a seemingly constant out of office on her email. Justin was helpful but I had later issues when it came to securing a refund. The client care letter that supposedly outlined costs was incredibly unclear, and the communication provided was in no way competent and very contradictory. I was offered a partial refund as a gesture of 'goodwill', but I personally felt that it was less of a generosity and more of an unwilling to admit that they'd actually been hugely unclear in terms of the payment to begin with.

I'm grateful that we were not with Notary Express for the entire purchase of our home, and would not recommend them, although they are very competitively priced.

24 September 2019
Unprompted review
www.notaryexpress.co.uk logo

Reply from www.notaryexpress.co.uk

I am sorry to hear you were not satisfied with the service. We appreciate that client care letters can be difficult to follow, which is why we keep ours short at about 2 pages and set out the expected costs in bullet point format. The additional cost of separate representation (using a third party to act for the lender) was explained twice in our letter and further communicated via email and telephone. I am sorry if you were still uncertain of the cost implications when you signed to confirm you had read and understood. I will ensure your feedback is passed on to the person managing our templates. I hope the rest of your purchase proceeds smoothly.

Rated 5 out of 5 stars

This was not a straightforward…

This was not a straightforward remortgage but Loiuse has made it to completion very professionally. I am so thankful to Louise who has helped me my dream come true by releasing equity from residential property to invest it in my business. I would definitely recommend Louise for all sort of conveyancing work.

21 September 2019
Unprompted review
Rated 5 out of 5 stars

Nothing short of amazing..!

I really can not begin to explain how appreciative I am for all of the hard work, effort and commitment Louise has shown during the whole process of my Father's equity release mortgage. Talk about above and beyond the call of duty.... you would think that it was her Dad she was helping, not mine...! She has worked tirelessly and was as determined as me that this process would have a happy ending.
I was originally worried that the distance between us would a problem, but please do not be put off, every time I needed Louise she was there on the end of the phone or email, responding swiftly to the many queries and hurdles that were put in our way. Every problem had a solution, and she found it...!
I would highly recommend Notary Express and intend to use them for any future needs.
On behalf of my very happy Dad (who can now enjoy his later years to the full) and myself, a huge heartfelt thank you. XX

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Top class professional service

Top class professional service. Charlie and Merlin kept us informed all the way through and made the process easy using the internet. We live in UAE so it was important to communicate through email and send electronic documents to and from the UK. Highly recommended.

18 September 2019
Unprompted review
Rated 5 out of 5 stars

Highly professional

Louise from notary was introduced by a third party. I have to say that most of the contact between us was handled quickly and efficiently by email. Apart from one small hiccup which was my fault, there was no point in which I could fault the service and professionalism of Louise. I can only recommend both her and the company highly.

17 September 2019
Unprompted review

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