Nutri-Genetix (NGX) Reviews 

251
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

I think the product concept is good. It tastes fine, and is easy to stick to. For long term use it is expensive. Good customer service. But without baseline testing of actual nutrient blood levels... See more

Company replied

Rated 1 out of 5 stars

I’m very disappointed with the service I received from Nutrigenic. I initially placed an order on their website, but shortly after I was moving to a new address, so I cancelled that order... See more

Rated 4 out of 5 stars

I was looking to cut down on morning meals, but ever the glutton needed some energy to keep me going until Lunch. I liked the idea of NGX as I couldn't find enough variety from Huel, so enjoyed th... See more

Company replied

Rated 4 out of 5 stars

Great product, full of healthy ingredients and unique to my DNA. I cannot order any more until NGX give alternative delivery options as I am barely at home. Did receive my last delivery via a neighbou... See more

Company replied

Company details

  1. Fitness and nutrition
  2. Nutritionist

Information provided by various external sources

The world's first genetically personalised nutrition shake


Contact info

3.4

Average

TrustScore 3.5 out of 5

251 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(251)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Really nice protein with a great…

Really nice protein with a great flavour. Wouldn't mind if the packages were a little bit bigger but ther than that can't say enough good things about it.

18 January 2021
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Reply from Nutri-Genetix (NGX)

Hello Richard,

Thank you for a positive review and great feedback. This has been noted and something we are looking into. We endeavor to improve our sustainability as a business to support the planet, and this is just one of the many ways we are looking to do exactly that.

Team NGX

Rated 5 out of 5 stars

Great communication so far

Great communication so far, just stated the shake and taste is good 👍

5 January 2021
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Reply from Nutri-Genetix (NGX)

Thank you so much for the positive review, glad to hear you're enjoying your personalised BodyFuel.

Team NGX

Rated 5 out of 5 stars

Amazing product.

Very well worth using this product. Not only has it improved my training and athletic performance but my skin has also gotten better since using this. Less dry and red.
Recommend this product to everyone I know and all of my patients.

Thank you to olga and the team. Your doing an amazing job.

25 November 2020
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Reply from Nutri-Genetix (NGX)

Thank you so much Alex for the amazing review. We are glad to hear it's supporting your health and fitness goals. Glad to have you onboard as an NGX Hero!

All the best from team NGX.

Rated 5 out of 5 stars

Great product at a great price

Great product at a great price. Feel I’m getting a real tailor made product and service for a small cost. We definitely be reordering. The instructions are simple to follow and with the added Berry flavouring the taste is quite nice.

10 November 2020
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Reply from Nutri-Genetix (NGX)

Thank you SJ.

We are glad you're enjoying your NGX personalised BodyFuel and SuperBerry flavour , keep crushing it. Team NGX

Rated 5 out of 5 stars

Spot on service

Spot on service. Always happy to go the extra mile

14 October 2020
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Reply from Nutri-Genetix (NGX)

Thank you Gavin! Team NGX

Rated 5 out of 5 stars

I am so glad I have found NGX

I am so glad I have found NGX. As an older client, losing weight had been far more difficult but I have now lost 1 stone and 4 pounds !!! I am thrilled. NGX gives me energy and I feel so well. One shake for breakfast with a piece of fruit; one shake for lunch with homemade soup; plus evening meal. I am not hungry and sleep so well. Thank you NGX.

13 October 2020
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Reply from Nutri-Genetix (NGX)

Hey Jill,

Thank you so much for this amazing review. What an amazing weight loss goal - keep crushing it! Team NGX

Rated 5 out of 5 stars

Incredible product!

I've only just started on NGX but I have to say the product is unrivalled, the test results are incredibly in-depth and having this insight gives me the confidence that my nutrition is in the right hands. As someone who in the past hasn't been able to tolerate protein shakes due to having Crohn's disease I am delighted to have found a product that works for me - thank you!

17 September 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hey Naomi,

Thank you so much for such an amazing review, we are glad you enjoyed the DNA nutritional insights and happy to hear the shakes are working for you. Keep crushing it! Team NGX.

Rated 5 out of 5 stars

I have to say full marks to NGX

I have to say full marks to NGX. Not only for product but for customer service to.
I’ve tried many shakes in the past but none on which made any difference and soon lost interest.
NGX however what a difference. Great tasting shake that is actually filling.
I used shakes as a meal replacement lost 8lbs the 1st week. I am rather large 😬
The dna said I was lacking in certain vitamins so NGX added a boost to the personalised nutrition, which certainly made a positive-impact on health.
I did stop shakes for a couple of weeks and tried vitamins from the shops but not the same effect on mental and physical performance.
Definitely going to be ordering more.

16 September 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hello Paula,

Thank you so much for this incredible review. It is great to hear that you're enjoying the NGX BodyFuel and the results you're gaining from it. You can book a nutritional consultation with Olga (Head of Nutrition) through your DNA test if you want further support. In the meantime, keep sticking to it and keep us up to date with your progress. Team NGX.
:)

Rated 5 out of 5 stars

NGX is the first thing I reach for in…

NGX is the first thing I reach for in the morning. I feel great about starting my day with exactly what my body needs!

12 September 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Thank you for the review Greg, glad to hear you're enjoying it! Team NGX

Rated 5 out of 5 stars

Perfect for Endurance Training

Really interesting process. I've used a lot of different protein shakes over the years but have never found one that made me feel as good as the NGX products. Whilst training for an endurance event, where my nutritional and recovery needs were really pushed, I discovered NGX via another endurance athlete. I sent off my DNA samples and got a comprehensive report about what I needed to tailor my recovery.. not only did this help with the protein shakes but opened my eyes to all aspects of my nutrition. My training really progressed after starting with NGX as I felt I recovered so much quicker and more efficiently. Highly recommend!!

8 September 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Good Afternoon Sam,

Great to hear you gained useful insights with the DNA report and that the NGX products are supporting you with crushing the endurance goals. An absolute NGX Hero! Team NGX.

Rated 5 out of 5 stars

Excellent product gained lean muscle…

Excellent product gained lean muscle and performance improved too. Flavours are both lovely too.

2 September 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hey Vinny,

That's what we like to hear, keep crushing it! Team NGX.

Rated 5 out of 5 stars

Best Fitness Shake To Date

Tastes great! I love Cacao and Coconut flavour :) So happy to have something tailored to my body's needs, I also love the fact that it is sustainably sourced and vegan so the more I drink the less damage I am doing to the planet. Another major bonus for me is that I can drink it without getting any of the bloated/gassy side effects that I seem to get with other protein/fitness powders, truly amazing stuff!

17 August 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Good Afternoon Leo,

Personalised is best! Glad to hear you're enjoying the product and it's helped your digestion. Keep crushing it you NGX Hero.
Team NGX

Rated 3 out of 5 stars

TOOK LONGER TO GET REPORT

This review is about the time it took to get the DNA report -3 weeks instead of the promised 2. Had to email the company to complain-the more so as it was my gym club that had promoted this company. Got a prompt reply to my email that said I would also be eligible for a telephone consultation about the report. Still waiting for the consultation some 3 weeks later

15 August 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hi Loz, thanks for your review and comments. We are extremely sorry that you’ve had a negative experience with us. As mentioned in our email to you, we have been struggling with delivery times due to delays brought us from COVID-19. Unfortunately, Royal Mail have been struggling to fulfil deliveries in time but we are working hard to overcome these delays. In terms of your appointment with Olga, your report has a link for you to book in an appointment. However, I’ve also emailed this to you too for you to book this in. Once again, many thanks for taking the time to feedback and I hope we are able to support you with your report consultation to get you hitting your health and fitness goals! Team NGX

Rated 5 out of 5 stars

Amazing!!

Amazing!!! I love this company and the service has been fab. I love how detailed yet understandable the report is and now il have the confidence that the supplement program I’m on is effective. This is the future of nutrition.

30 July 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hey Ryan,

We are pumped you enjoyed your report and nutrition, keep crushing it.

Team NGX

Rated 5 out of 5 stars

Three months since taking DNA test

Three months since taking DNA test, I feel so well. I have a shake for breakfast and lunch as part of those meals, one scoop of Body Fuel in 250 ml of water and the berry mix. As a more senior person, losing weight is difficult, but I have lost 10 lbs in 9 weeks taking advise from the DNA report and using an app to monitor my food intake particularly with carbohydrate as I am highly sensitive to it. My short term memory has improved dramatically, I have more energy and I sleep better. Thank you so much NGX.

8 July 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Hello Jill,

Congratulations on the weight loss, that's absolutely amazing. So glad to hear such amazing improvements. :)

Team NGX

Rated 5 out of 5 stars

Amazing company

Amazing company.

Took the test and received the report. Very insightful. I then received a weeks worth of shakes with a cacao and coconut flavour packet. Tasted delicious and well worth the money,I've subscribed on monthly orders. The report showed what vitamins my body struggles to take in and my sensitivity to macro nutrients. I have transformed my diet around these personalised shakes and already feeling so muc better off for it.

Thank you very much ngx

6 July 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Good Afternoon Christina,

We are so glad that you enjoyed the DNA results and your personalised NGX BodyFuel. Keep crushing it and keep us up to date on social. :)

Team NGX

Rated 5 out of 5 stars

Awesome!!

Awesome!! Feel great and less sluggish. The feedback was really useful

24 June 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Great to hear that Ian! Keep on trucking!

Rated 5 out of 5 stars

Amazing product

Excellent customer service! Helps you at every step. Shakes are amazing, the amount of vitamins and nutrients inside 😳 Not only loosing weight (that was my aim) but as well you get all the vitamins body and mind might need.

17 June 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Thanks so much Monika! Great to hear you found Olga's nutrition advice helpful!

Rated 5 out of 5 stars

Fuel your life with NGX!

Previously I supplemented my diet with a variety of different off-the-shelf nutrition supplements, which as both a CrossFit athlete, a casual boulderer and an open-water swimmer is essential for my recovery and performance. Despite using all these supplements I would always succumb to frequent injuries and niggles and not always be able to perform at my maximum.

Having now used NGX for just over 3 months the results are fantastic! I am able to train almost every day, my joints feel better and less fatiguing and also a consequence of the lower carbs I am losing weight, whilst building muscle at a consistent rate! All this without having to buy a plethora of different supplements!

NGX really has fit into my lifestyle, I am able to mix it with anything (oats, yoghurt, milk or water), has a great taste (I use SuperBerry, but my friends also say the cacao is great too) and the mixability is good too! much better than the previously quite chalky meal replacement shakes I took...

All in all, it has revolutionised the way I take supplements! would recommend to fellow gymgoers or people looking to maximise their performance :)

#NGX4LYF

17 June 2020
Unprompted review
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Reply from Nutri-Genetix (NGX)

Thanks Barnaby. Great to have you on the team.

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