NWS Motor Services Reviews 

169
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

TD4 engine died on my Freelander 2. NWS supplied an exchange short block to my local garage, James French in Oxfordshire. One small issue was quickly resolved by NWS and the new engine fitted. Almost... See more

Rated 5 out of 5 stars

From first the first call the staff were very helpful and courteous which put me at ease. The time taken to repair the vehicle ( Range Rover Sport Supercharger) was better than anticipated and the cos... See more

Rated 4 out of 5 stars

Within 30 hours of notifying NWS of a breakdown to my Discovery the vehicle was collected, problem identified (blown injector seal) and treated and vehicle returned to me. The work was completed und... See more

Company replied

Rated 5 out of 5 stars

My LR Discovery Sport engine & turbo ‘blew’ so I contacted NWS, who I had read about very positively in various Land Rover magazines. I have now completed 500 miles on their replacement engine whi... See more

Company details

  1. Auto parts shop

Written by the company

Land Rover Engine Reconditioned Specialist for Freelander, Evoque, Defender, Discovery 3, Discovery 4, Range Rover Sport and Range Rover Vogue. Call Today 01948 840888!

NWS Motor Services - Independent Land Rover Specialists

Written by the company

We're here anytime for friendly advice
We are committed to providing the best customer service possible, we are always here to help with any Land Rover related problems whether you need a new engine or just some friendly advice.

Free Collection!!

Free Collection within England & Wales

We will collect your vehicle anywhere in England & Wales free of charge

Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Helped no end with my questions and the product is second to none.
I would recommend this company to anyone who needs there products.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. The lads behind the desk know their stuff. Very friendly. if you have an issue, they are more than happy to work with you to come up with a solution to the problem.
Before NWS i used a local garage for years, and constantly had problems with work not getting done and still being charged. I wouldn't go anywhere else now. Especially if you have a landrover.

Keep up the good work, and thank you for your service up to date.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, Josh is first class and a credit to your company. Thank you for your excellent service and we will definitely be using you again.
Thank you again
Shauneen and John

11 December 2023
Unprompted review
Rated 5 out of 5 stars

NWS were helpful enough to fix my…

NWS were helpful enough to fix my Jaguar engine and turbo when I turned up on the back of a recovery truck. Although the problem was a huge one, they were good guys and helped me get back on the road. It was all very smooth and they were great to deal with, and generally very very helpful. Nathan, Ashley and Josh were all a pleasure to deal. Thank you.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent garage

I have been to NWS multiple times and wouldn’t take my LandRover anywhere else. Friendly, knowledgeable advice given on my initial phonecall and when visiting. Ashley is very welcoming and so polite, makes time to slot in my car on the day I ring, if he can. He explains everything in thorough detail and is such a friendly guy. The work has always been completed to a high standard and I’m always happy to leave my car with them. Clean, professional premises and detailed paperwork.

15 August 2023
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Hi Rebecca,

Thank you for your kind words. It means a great deal to us. Hopefully, we will see you again soon, but not too soon : )

Rated 5 out of 5 stars

well deserved Customer First attitude!

First time been there! I have Range Rover Vogue 2002 and had a battery drain issue and water leak, It was found to be that these two issues were correlated. The water inside the wiring compartment was causing a discharge!. Leak at the booth was fixed and battery is now back to normal powerful functionality. During diagnostic time they have allocated me a courtesy car. I'm impressed with their professional customer care service. No matter how busy they are! They are allocating an adequate time for listening to you. Big thanks to Nathan who initiated the first bond and trust..., Ashley and rest of the NWS team for their Customer First attitude. Best wishes,

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Always a very pleasant and professional…

Always a very pleasant and professional service provided by the staff at NWS. I have visited NWS on several occasions and I am so pleased with the service they provided on my cars that I have highly recommended them to several friends.
They are honest and always provide a detailed estimate of work before the work would commence, and they have never exceeded that quote.

I highly recommend NWS.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

NWS have looked after my car for 3…

NWS have looked after my car for 3 years now. I cannot recommend them enough. High quality and exceptionally reasonable prices along with a personal yet professional service every single time.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Kept informed throughout the process
Friendly and helpful staff
Good value for money

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Great all round service

I couldn't be happier with service I received from NWS, even though I had a big job, the communication (via email and phone) with updates from Josh and the team was excellent. I must say the courtesy car was a real life saver. Thank you to all the team at NWS.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, very friendly and informative.
Reliable garage they get back to you when they say they will which is a nice change these days.
Cam belt change on f pace 3 litre TDV6

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Nathan & Josh were very helpful, with their in-depth knowledge they were able to assist my mechanic in Sweden, who also he, was very impressed by their experience.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

I would strongly recommend you to go…

I would strongly recommend you to go directly to NWS and let them do the work for you rather than buying their product and going elsewhere!! I made a big mistake of not doing that, The customer service I received from start to finish from Ashley at Nws has been phenomenal he has wanted nothing more but to get my car up and running and my car back on the road as quickly as possible. Which he has done so, he has gone above and beyond to make sure I’m happy and I couldn’t be happier with the customer service’s it is second to none…I’m back on the road it drives lovely, absolutely spotless. Just now to put the Engine to the test will update you on here if not so far so good.
NWS have been amazing thank you.

21 July 2023
Unprompted review

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