We had a visit from Andrew Murphy , He discussed many options for our elderly mother who now has full time care at home We have been looking at a Suitable chair to meet her needs . Andrew was fa... See more
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Company details
- #50 of 73 best companies in Mobility equipment supplier
- #25 of 38 best companies in Disability equipment supplier
- #45 of 77 best companies in Furniture Manufacturer
- #223 of 398 best companies in Home Furniture Shop
- #36 of 48 best companies in Medical Equipment Supplier
Written by the company
Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do. Our expertly crafted range of handmade rise and recline chairs, adjustable beds, and bath lifts are designed to bring comfort, safety, and ease into your everyday life. Each piece is made with care, combining quality craftsmanship with thoughtful design to meet your individual needs. From the first conversation to the final fitting, our friendly, knowledgeable team is dedicated to helping you find the perfect solution for your home and lifestyle. Thousands of people across the UK have already discovered how Oak Tree Mobility can help them enjoy the independence and peace of mind they deserve, and we’re proud to be part of their journey.
Your Comfort is Our Strength
Written by the company
- Minimum £200 Trade-In
- When looking for a new chair or bed, an ongoing concern for many prospective customers is what to do with their existing furniture. The disposal can often be expensive and time-consuming and tends to add to the burden of finding the right company to choose. Thankfully, at Oak Tree Mobility we offer an exclusive service that allows you to trade in whatever it is that needs replacing, at no charge whatsoever. In fact, we are now offering our customers a minimum of £200 part exchange for their existing items, regardless of the condition.
- Proudly Supporting the British Heart Foundation
- When we deliver your brand new chair or bed, we’ll collect your furniture at the same time. Doing the delivery and collection in one visit saves you time and hassle. Once your furniture has been collected and returned to our depot, we’ll check it over. If it’s reusable, we’ll donate it to the British Heart Foundation. They will then sell it in one of their many shops throughout the UK and use the proceeds to fund their life-saving research. In doing this, we have so far raised over £250,000!
- Delivery and Installation Included
- We offer a two-man white-glove delivery and installation service included in the price of all our chairs and beds. When they arrive, they will ask you where you would like your furniture to be placed. They will bring the chair or bed into your home, unwrap it, and then remove all the packaging. Once it is set up, they will help you familiarise yourself with the bed and its controls. When you are satisfied that everything is as it should be, we will ask you to complete a quick survey about our service.
Contact info
Park House, Newbrick Rd, Stoke Gifford, BS34 8YU, Bristol, United Kingdom
- 0330 052 4629
- customer.service@oaktreemobility.co.uk
- www.oaktreemobility.co.uk
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Replied to 98% of negative reviews
Typically replies within 1 week
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All questions answered fully and patiently.
Michael was very informative and patient (I took a long time choosing fabric). He answered all my questions fully, and after nearly two hours I was fully satisfied with all my options and the timescales for trying out the chair, changing my mind, or ordering a second chair. I was pleased to be able to donate the old chair to the British Heart Foundation.
Jason was very helpful and answered all…
Jason was very helpful and answered all of our questions we had. He showed us how the chair worked and the different positions that would be good for us. Jason is a credit to your company
Very Disappointed
Very Disappointed. we bought 2 Riser Recliner Chairs in March 2023. They say you get 10 Year Warranty. We called them as my Husband seat Cushion has gone soft and dropped they sent an Engineer out who said it had gone and would be covered in the Warranty. But oh No they class this as Wear and Tear and it is not covered. What is the point of having a 10 Year Warranty if when there is a Fault with the Product they do not cover it. We spent £7000 on these Chairs and expect better Service. They tell you to buy British so you get the best Quality. Well that a joke. Would Never buy from Oak Tree again.

Reply from Oak Tree Mobility
Met with Jason.He took me through the…
Met with Jason.He took me through the catelogue and explained the functions and benefits of the various options.He did a great job,good product knowledge and wonderful manner
Mr Ali qas very clear
Mr Ali qas very clear, explained alternatives to us, we particularly needed high lega lift riser recliner which we bought today.
Ben was extremely helpful and pleasant…
Ben was extremely helpful and pleasant to talk to, he was very detailed in his explanation and everything went very smoothly
Ted was more than helpful early for…
Ted was more than helpful early for appointment and we were more than pleased to place order for a new dual bed we have been more than pleased with our bath lift purchased in 2025.
Jason demo
Jason spent time explaining options, discussing concerns and our requirements, and then delivered a thorough demo of super comfy chair. No hard sell and lots of options. Would recommend a visit
Jason was very good
Jason was very good, he was tolerant of my dog noise and very informative
Kevin was very professional putting us…
Kevin was very professional putting us at ease ...He listened to what we wanted and he made it happen after juggling things around like style and colour to suit our needs.
This is the second time we have used you as we bought a bed at the beginning of the year..
So we are very happy 😊
Ken & Suzie
Home visit of mobility equipment.
David was so kind & patient. We will be recommending David & Oak tree mobility to all our friends and family.
How caring and lovely the young man Matt Eastwood was
Matt Eastwood was very caring was very good with my husband John and respected my home
Lain Jackson was amazing
Lain Jackson was amazing. My mum has asked me to write this review. His knowledge and empathy shown to my mum was completely respectfully received along with an amazing solution to her problems. She wants to stay at home and lain explained that the bed will help her retain her independence upstairs but he also introduced what can only be described as the ultimate chair which rises and keep her comfy. I tried one and I couldn’t believe what the chair offers. BRITISH MADE BY THEMSELVES which gives me confidence that I’m dealing with the people that make these things in south wales rather than a middle man buying from other companies. Lain you e made my mum a very happy person and I would recommend you and Oak Tree above all others. I don’t do reviews .. this justified it
Pleasant gentleman arrived on time and…
Pleasant gentleman arrived on time and had an excellent knowledge of product. There was no pressure for a sale, but I am happy to again purchase from Oaktree Mobility.
Well worth the call
Came to my home with products to try. Polite and friendly but not pushy. Let me be in charge of what I wanted and within my price range. Very considerate of my age and health. Overall time spent was a pleasant and unrushed experience. Would highly recommend.
Was visited by Rod Mason and was very…
Was visited by Rod Mason and was very easy going demo - put me at ease and no high pressure sales - thank you.
Brian was very professional and…
Brian was very professional and friendly. He explained how the bed works and let me try it. He didn’t push us to buy the bed and put us at ease all the way.
Great customer service
Great customer service, very please with high quality product, high leg lift oak Chair is really helpful for blood flow. Very happy with the Sales Consultant. Happy customer and I would recommend Oak Tree to all!
Amazing salesperson
Amazing salesperson. Charming and full of info. Great demo of the massage mattress. Really hopeful for a great night sleep once delivered!!
Brilliant experience
Brilliant experience. Tony was a huge help, very informative, and answered all of our questions thoroughly. With his help, we decided to go through and buy one of the high-rise recliners!
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