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OCM Business Systems Reviews 279

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TrustScore 5 out of 5

4.8

Computer Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for graded items. Many highlight the competitive pricing and the exceptional speed and reliability of the delivery service. The overall service experience, from website navigation to communication, is frequently described as efficient and positive. However, some customers reported issues such as late deliveries or damaged packaging, though the products themselves usually arrived intact. A few people also noted minor cosmetic imperfections like dents or scratches, or received older units than expected, suggesting that some product descriptions could be more detailed.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers are delighted with the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that products, such as laptops... See more

Delivery service

Consumers generally find the delivery service to be positive, often highlighting fast and next-day delivery,... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and reasonable... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the speedy, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they orga... See more

Rated 5 out of 5 stars

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not ment... See more

Rated 5 out of 5 stars

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase... See more

Company details

  1. #39 of 84 best companies in Computer Shop

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.

Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Laptop review

Was pleasantly surprised by my laptop, performed even better than anticipated and was an easy, simple purchase.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

HP Laptop

I purchased this renewed laptop for my son for his A levels. It is small and compact, with good battery life, for him to take to college and do everything he needs to do.

13 October 2025
Rated 4 out of 5 stars

My overall experience was good

My overall experience was good. Website is easy to use, product is good, delivery and packaging were good too. I think you could have mentioned scratches on display would have been helpful as would not have bought product.

13 October 2025
Rated 3 out of 5 stars

Bad delivery - great product

The planned delivery was Monday, I waited in all week and the parcel arrived on Friday. This was because the delivery label had only a partial address on it.
A very frustrating week - the dog was unamused that it missed its walks all week.
The product is great - just as expected. Slight dent on the front of the laptop lid - but otherwise lovely.

10 October 2025
OCM Business Systems logo

Reply from OCM Business Systems

Hi Jacquetta.

Thank you for your purchase on the OCM Store.

Having taken a look at your order I can see that when the order was placed, the house number was not entered at checkout. All labels are created automatically via Shopify and are not generated manually.

I am glad to see however that your laptop has been delivered and is as expected for a Grade B device.

Thank you,
Toby
OCM

Rated 5 out of 5 stars

Efficient and good prices

Always helpful and quick to sort out any business needs.

Good prices and knowledgable team. Our go to company for any IT solutions

15 September 2025
Unprompted review
OCM Business Systems logo

Reply from OCM Business Systems

Glad we could help Ben.

Thank you,
Toby
OCM

Rated 5 out of 5 stars

Good experience

Easy to navigate page, good prices and good selection of Laptops to choose from. Communication with seller was good and delivery was on time. The item was well packaged.

13 August 2025
Rated 5 out of 5 stars

Great experience

Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase!

6 August 2025
Rated 5 out of 5 stars

Purchased Surface Pro 7

Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not mentioned on web page when purchasing. Good service nice product

4 July 2025
Unprompted review

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