OCM Business Systems Reviews 

300
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service and secure packaging, noting that items always arrive promptly and in fantastic condition. Many people are also very pleased with the overall quality of the products, enthusiastically describing the laptops as looking and running just like brand new devices. However, some people mentioned experiencing minor drawbacks, such as occasional delivery delays, minor cosmetic flaws like scratches on the display, or complicated logistical arrangements. Despite these specific issues, consumers generally feel that the purchased items offer great value for money and reliable performance.

What people talk about most

Product

Users describe positive interactions with product, highlighting that laptops arrive in immaculate condition... See more

Quality

Reviewers highlight positive aspects of quality, noting that the laptops arrive in immaculate, like-new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not. I did look up on amazon and brand new ones were not that much more expensive...but I coul... See more

Rated 5 out of 5 stars

Amazingly high standard and clean laptop. Much better than expected. Liking forward to trying it out. I've night 3 from here now over the years and they're always great.

Rated 5 out of 5 stars

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued... See more


Company details

  1. Computer Shop

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

300 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(300)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I've bought several refurbished laptops from OCM over a number of years and all have been great. They have been accurately described and lasted many years. It is great that these laptops can be given a 2nd life.
OCM were my 1st choice when I needed another laptop recently and Jack was very helpful in narrowing down their wide selection of laptops. Once selected, our laptop was ready to collect the next day. The customer service is excellent and I'm very pleased with my latest purchase.

13 January 2025
Rated 5 out of 5 stars

So far so good

So far so good!
The laptop looks new. It did not include MS office installed though… something to consider when you are buying your product, you will need to buy your MS office account. Delivered in 3 working days.

4 November 2024
Rated 5 out of 5 stars

Fixed problems quickly

Shipped laptop with no SSD when it advertised 256gb then did not respond to two different communications.
Though the eBay store
ETA: This has since been sorted and a partial refund given. They were gracious and reasonable about it.

31 October 2024
Unprompted review
OCM Business Systems logo

Reply from OCM Business Systems

Please can you provide more information? We have no details of anyone with your name placing an order.

Rated 5 out of 5 stars

Great Service and Laptop

Very satisfied with OCM. I had a slight hiccup with the initial delivery of my laptop, but the OCM team resolved the issue within a 48hr window. When I received the laptop its condition was great and easy to just get going. Its clean and looks like new. The keyboard keys are in great condition and the screen and colours are in perfect working order. Very happy

26 September 2024
Rated 5 out of 5 stars

First Class supplier

Cant fault the quality and delivery from OCM, although a grade B item, it looks and feels grade A. Have always purchased my laptops from OCM this is the 4th and I look no where else.

23 July 2024
Rated 5 out of 5 stars

Really pleased with order process

Really pleased with order process, laptop was ordered, delivered with 2 days.
Well chuffed with my new Dell laptop, although refurbished it was like opening a brand new one. So happy and would recommend

17 June 2024
Rated 5 out of 5 stars

My go to laptops

I have bought refurbished laptops here for myself and family as gifts and all of them have worked just fine for a great price

10 June 2024
Rated 5 out of 5 stars

Great company

Great company, we brought a cat b and was amazed at the condition of the laptop. Would have thought it was brand new. Very secure and fast delivery. Would use this company again

31 May 2024
Rated 5 out of 5 stars

Needed to replace my damaged iPhone at…

Needed to replace my damaged iPhone at very short notice and was recommended to try OCM in Pershore.Despite being the end of the working day they remained open and fixed me up with a bargain secondhand phone to tide me over untill I can get mine sorted.Excellent service.Thank you OCM.

4 June 2024
Unprompted review

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