Oddbox Reviews 20,257

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,464 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting that it lasts longer than supermarket alternatives. People appreciate the convenience of the delivery service, the variety of fruits and vegetables, and the ability to make swaps or add extras to their boxes. Many also highlight the great value for money and the positive environmental impact of reducing food waste. However, some customers experienced issues with the delivery service, mentioning that orders were not received or that delivery times were inconvenient. A few other people also felt that the quality of the produce dipped during certain periods, with some items arriving moldy or damaged. Additionally, some reviewers found the subscription model or box sizes to be unsuitable for their needs, leading to concerns about value for money.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the great variety, quality, and freshness... See more

Quality

Customers consistently note positive experiences with quality, praising the freshness and taste of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its convenience, promptness, and... See more

Value for money

People report positive experiences with value for money. Many customers find the boxes to be great value,... See more

Subscription

Consumers find the subscription service to be positive and easy to manage. Many reviewers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the convenience of having fruit and veg delivered, and the knowledge I'm giving it a good home! We're all eating way more fruit then we used to because it simply never occurred to me to buy it,... See more

Rated 5 out of 5 stars

Great variety of veg( we don’t have fruit) love being able to make swaps, allows you to try unusual veg you don’t normally use Good quantities and great quality would like to add the odd bit of fruit... See more

Rated 5 out of 5 stars

Oddbox is a great concept - rescued fruit and veg supporting growers, straight to your door. Been using it for years. Quality is excellent and lasts longer than product from the supermarket. Any issue... See more

Rated 5 out of 5 stars

I am loving OddBox and look forward to its arrival. I love the email I receive to choose next week's fruit and veg. I sometimes have add-ons too. The quality of the fruit and veg is always excellent.... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.6

Excellent

TrustScore 4.5 out of 5

20k reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice and fresh

We really enjoy receiving our Oddbox every week. Everything is nice and fresh and I enjoy finding new recipes to cook with all the different produce.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I love Oddbox

I love Oddbox! I love the ethos behind it and the efficiency and choices available. I return my empty box on each delivery of a new one.
The veg and fruit are good quality. The ‘Market place’ has a good selection of extras if I need it. I do order eggs regularly.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Not good value for money

Not good value for money. Subs were everything my disabled children could not eat. Not a great experience I have paid £18 for a bag of Spinach, Mixed Leaf Salad and 5 mid sized potatoes.

I like the concept just a shame as we eat all leafy greens, peppers, garlic and onions. I would avoid not a good experience and during a cost of living crisis its a bit insulting.

6 May 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Olitk,

Thank you for sharing your feedback. We are sorry to hear that your experience was so disappointing.

We never want our customers to feel that their box doesn't hit the mark. While our variety depends on what needs rescuing each week, your box should always arrive full and provide great value. It sounds like we fell short this time, and we apologise for the frustration caused.

Regarding the unwanted items, we offer an exclusions feature that allows you to select items you’d prefer not to receive when we have to make any last minute changes.

We would like to investigate why your box felt under-packed and make things right. We have sent an information request via Trustpilot so we can get in touch with you directly to help.

Best wishes,
The Oddbox Team

Rated 5 out of 5 stars

I always look forward to my odd box

Always look forward to my odd box arriving! Odd box keep us informed of what we will be receiving in our boxes in plenty of time. If there’s anything we don’t like, we can swap. They provide recipes and details of where the produce has come from. It is delivered to a safe place at our request! I can’t fault it at all!

5 May 2026
Unprompted review
Rated 3 out of 5 stars

No pineapple which was on my list

No pineapple which was on my list, all looked very tired, i dont think i will be ordering again.

5 May 2026
Unprompted review
Oddbox logo

Reply from Oddbox

Hi Ian,

Thank you for taking the time to share your feedback with us. While we are glad you gave Oddbox a try, we are truly sorry to hear that your first experience was so disappointing.

We never want you to receive produce that looks tired or past its best. While the fruit and veg we rescue may be wonky or surplus, it should always arrive at your door farm-fresh and delicious. Additionally, it is a real shame to hear that you missed out on your pineapple. We always aim for our boxes to be full and to include the varieties promised, so we’ve clearly missed the mark for you this time.

If you ever find that produce is missing or not up to our usual high standards, our Customer Happiness Team is eager to help. We would love the opportunity to investigate any packing errors and ensure you're compensated for any issues.

To help us put things right, we have sent you an information request via Trustpilot so we can get in touch directly. We hope to hear from you soon.

Best Wishes,

The Oddbox Team

Rated 5 out of 5 stars

I look forward to receiving my…

I always look forward to receiving my Oddbox vegetables and fruits. A box is delivered in timely manner, protected with foil on those rainy days. There is usually a good amount of quality products in the box and they are beautiful and fresh. Excellent service and great Customer Care! I highly recommend this Company.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Inspiring!

Receiving the Oddboxes inspires my cooking. I enjoy it more, spend longer on meals, and make every effort to avoid any waste. Very happy supporting your company. Thank you.

4 May 2026
Unprompted review

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