Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and professional staff who guide candidates seamlessly through successful job searches. People appreciate the remarkably clear communication, helpful advice, and quick responses that make the entire hiring process entirely stress-free. Some reviewers were not happy with the apparent lack of ongoing support and communication after their initial contact. A few consumers also mentioned encountering unprofessional behavior from staff members and experiencing unexpected difficulties during their work placements. Others noted that promises made initially were not always kept, leaving them disappointed with the overall service quality.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and supportive throughout the entire job... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Service

Users describe positive interactions with service, expressing deep satisfaction and appreciation for the... See more

Customer communications

Customers consistently note positive experiences with customer communications, frequently highlighting quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an extremely user friendly portal and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(952)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our Office Angel Kerry

Kerry who is based at the Brentwood branch is amazing and always goes above and beyond. Whether it's a short-term or long-term placement, she is professional, supportive, and genuinely cares about finding the right opportunities. It's always a pleasure to work with her, and it's easy to see why employers speak so highly of her. Kerry is a real credit to the team, and I can't thank her enough for all her help and dedication.

16 June 2026
Unprompted review
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Reply from Office Angels

Hi Nicola, Thank you so much for your kind words, it genuinely means so much to me. I really do care about finding the right opportunities and supporting you every step of the way, so I am so pleased this has come across. It is always an absolute pleasure working with you, and I am truly grateful for your kind feedback.

Rated 5 out of 5 stars

I had the best experience working with…

I had the best experience working with Hayley and Olivia from the Brentwood office! I cannot thank them enough for the amazing support throughout my job search journey. From the excellent communication to the guidance and encouragement, I was made to feel confident and positive following post university job hunting! I am so so grateful and will be highly recommending Office Angels.

16 June 2026
Unprompted review
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Reply from Office Angels

Thank you for your lovely review, you have been an absolute pleasure to support and we wish you every success in your new role!

Rated 1 out of 5 stars

Don't care about their temps

Total incompetence.
Hated my placement and got zero support from my contact when I told them.
They arranged with placement when I would return my equipment and when I said I couldn't as I had another job with a different company they threatened to withhold my pay until I had returned the equipment, even though I said I would when I could.
Felt let down and just a cash machine for them - hello every hour i worked you were creaming a large chunk off the top!
Rubbish service and don't recommend.

8 June 2026
Unprompted review
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Reply from Office Angels

Hi Sara, we appreciate your review and would like to understand this in more detail. Please contact us at headoffice@adeccogroup.com.

Rated 5 out of 5 stars

Fionnuala and Kerry - Outstanding support and professionalism

Fionnuala and Kerry, from the Brentwood Office, have been extremely supportive and dedicated, providing an excellent service from the moment I registered with Office Angels. Their continuous communication before, and during my assignment has kept me informed and stress-free, making the process very comfortable and easy. Would highly recommend!

7 June 2026
Unprompted review
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Reply from Office Angels

Hi Ruby, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 1 out of 5 stars

EDP Europe terrible company...

The agency found me a job at a company in Witham EDP Europe and after 3 weeks of hardly no training and support they terminated my contract. Awful people, awful job. Sold me the dream and become very quickly a nightmare.

Head office: I spoke to Hayley Herbert in Brentwood about my experience at this company.

4 June 2026
Unprompted review
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Reply from Office Angels

Hi Alison, thank you for your review. We would like to look into this further. Please contact us at headoffice@adeccogroup.com.

Rated 5 out of 5 stars

Excellent Support from Michelle Jackson at Office Angels

I had a very positive experience working with Michelle Jackson. She was extremely supportive, professional, and approachable throughout the process. Michelle communicated everything clearly and always took the time to explain matters in a way that was easy to understand.

She provided very useful and practical advice, and I genuinely felt that she cared about supporting me and helping me achieve the best possible outcome. Her knowledge, guidance, and encouragement gave me confidence during what was quite a stressful time.

Thanks to Michelle’s support and dedication, I was successful in securing a new role, and I am very grateful for all her help throughout the process.
XXX
Alina

28 May 2026
Unprompted review
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Reply from Office Angels

Hi Alina, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Absolutely loved working for office…

Absolutely loved working for office angels since 2021. Such friendly staff and always managed to find me work. Hayley and Olivia were amazing, always there to answer any questions and often checked in to see how I was. Left a job after 20 years and signed up for office angels which was the best thing I could have done. Kerry was fantastic and always made time to chat and reassure me
Everyone there is lovely and i would strongly recommend anyone signing up to the Brentwood branch of Office Angels
The support, empathy, professionalism and friendliness is fantastic
Thank you again to Hayley Olivia Kerry and the rest of the team. Wishing you all the best for the future.

26 May 2026
Unprompted review
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Reply from Office Angels

Hi Lorraine, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Fantastic agency

Fantastic agency, brilliant team. They guided and supported me throughout the entire process from start to finish. 10/10

1 May 2026
Unprompted review
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Reply from Office Angels

Hi Paddy, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very helpful and friendly

Sarah at the Brentwood office was very helpful and friendly, provided excellent interview prep as well as kept me updated throughout the entire recruitment process, from the initial call to receiving the job offer. Thank you so much

15 May 2026
Unprompted review
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Reply from Office Angels

Hi Joe, Thank you for your positive review. We appreciate your feedback and will share it with our team.

Rated 5 out of 5 stars

A very experienced and youthful team

A very experienced and youthful team. Would like to thank Sera Sondh for her kindness and patience when working with me. She has been very consistent and hard working. Bless her

22 May 2026
Unprompted review
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Reply from Office Angels

Hi Deven, thank you for your kind feedback. We appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Experience with the Bromley office

Maja from the Bromley office spoke to me briefly last week and followed up the call by sending a Teams calendar invite.
I joined the call this morning and Maja was very pleasant and professional. Maja asked relevant questions, listened whilst I responded and asked if I had any further questions. Maja said she would email me with further requirements and this was done immediately after the call. The start of my experience is a positive one.

14 May 2026
Unprompted review
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Reply from Office Angels

Thanks for your feedback—we appreciate it!

Rated 5 out of 5 stars

I was represented by Sarah Smith at the…

I was represented by Sarah Smith at the Brentwood office. She was absolutely fantastic in helping me find a role. She was so supportive and really helpful on interview tips. Sarah was really understanding, always in contact and just all round so helpful. Thank you!

6 May 2026
Unprompted review
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Reply from Office Angels

Hi Chloe, thanks for the great review! It's great to hear how Sarah assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Very supported

Jessica and Joan from office angels Wimbledon and Kingston have been amazing throughout the entire process of my journey.
Always updated me on everything and always interested on how the process is going. Any information or connections I needed with the company I applied for they were happy to help and made me feel very supported!

17 April 2026
Unprompted review
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Reply from Office Angels

Hi, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 1 out of 5 stars

I’ve been applying for temp and perm…

I’ve been applying for temp and perm roles since last May and haven’t heard a thing despite my experience.. Very aggravating. I am seeing a lot of good reviews but my experience hasnt been the best.

16 April 2026
Unprompted review
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Reply from Office Angels

We regret to hear of your experience. Kindly contact us at generalenquiries@adecco.co.uk so we may investigate further.

Rated 5 out of 5 stars

Efficient and dedicated. Highly recommended.

Brilliant experience with Office Angels, and especially Vicky Williams from Exeter, who was friendly, thorough and efficient. She's not afraid to ask the tough questions! But by making sure 100% that the right people are selected for the job, it helps employers and employees alike to find a strong fit. Having a pre-interview chat reduced nerves and made it easier to shine, ensuring relevant details were discussed. Especially good for someone like myself with alot of transferable skills moving to a similar job role in different industry.
Highly recommended.

10 April 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future!

Rated 5 out of 5 stars

Kat from Office Angels South Coast has…

Kat from Office Angels South Coast has been absolutely fab. She made the process so easy for me. I have had 2 assignments so far both, one short term and one long term. Kat keeps in contact making sure I'm ok which makes me feel valued. I have recommended her services to a couple of my friends. I have really enjoyed temping and knowing I have contact with her makes me feel part of something.

10 April 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Tracey, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Vicky at the Exeter branch and Nicole…

Vicky at the Exeter branch and Nicole at Taunton office were amszing and helped me so much with tips and hints in interviewing and by being friendly and informative at all times , just wanted yo say a huge thankyou and will miss our weekly chats of finding me work.... but im ready to rock again in my new job! :) great qgency highly recommend

31 March 2026
Unprompted review
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Reply from Office Angels

Hi Faye, thank you for your review—great to hear we helped you into a new role. We really appreciate your feedback.

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge…

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process. They helped me secure the job position and made the entire experience so much less stressful than it sometimes can be. Alisha still checks in with me now and has helped out here and there when I have needed it. I would absolutely recommend! ⭐️

31 March 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Jade, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Couldn’t name a better agency

Always lovely women with great communication. Olivia & Fionnuala helped arrange an interview for me, I had a job within the same week I applied.

13 February 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Charlotte, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Extremely thorough and professional service

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care and support Annie has given at every step of the process has been unparallel and extremely helpful. I am an extremely happy candidate who has been placed suitably by Office Angels, ably executed by Annie Hollidge. Thank you OA, Thank you Annie!

4 February 2026
Unprompted review

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