Trainers look great, although delivery was slow. However when the package arrive the actual box the trainers have come in is a mess, something you would not expect from adidas nor office. Clearly show... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy ordering procedures and returns. The green Birkenstock shoes were just ghastly. Plastic, ugly, manly and clumsy for over £50. !! NO WAY. The photos and descriptions didn't accurately represent... See more
The order, delivery and collecting from my nearest Office all went very smoothly, the service from the very busy but sympathetic manager helped my disappointment. The Keen sandals were perfect exac... See more
I have always had a positive experience when ordering from Office online, which is why I was disappointed with my most recent purchase. I ordered a pair of Nike Air Rift shoes; however, they d... See more
Company details
- #195 of 217 best companies in Shoe shop
Information provided by various external sources
OFFICE is a leading edge fashion footwear specialist, providing style conscious customers with innovative shoes to suit every occasion. We pride ourselves on our unique product range – created by our in-house design team and global brand partnerships, all of which are recognisable by their individuality, design and quality.
Contact info
OFFICE Customer Service, 1-8 Moorfield Industrial Est, KA2 0BA, Kilmarnock, United Kingdom
- help@office.co.uk
- www.office.co.uk
3.5
Average
9k reviews
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This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
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Adidas womens spezial trainers
From ordering to delivery was great , kept informed on delivery and received on time .
22 July 2026
Box was smash to bits as a trainer…
Box was smash to bits as a trainer collecter pretty gutted really won’t buy from them again
22 July 2026
Reply from OFFICE
Hi Paul
Thank you for taking the time to leave a review.
We're truly sorry to hear your order didn't reach you in the condition you expected — this is not the experience we want for our customers.
We'll make sure your feedback is passed along so that it can be reviewed.
Thanks
OFFICE Customer Service
Great choice and fast delivery
First time placing an order. Easy to navigate the site, very fast delivery and product as described - thank you!
21 July 2026
Reply from OFFICE
Hi Isabel
Thank you for your review.
We're truly sorry to hear there was a delay with your order — this is not the experience we want for our customers.
We can see the order is now with you however, we will make sure to feed this back to DPD regarding your delivery.
If there's anything else we can help you with, please don't hesitate to get back in touch.
Thanks
OFFICE Customer Service
Was ok came on time boxed well
22 July 2026
The sandals arrived very quickly even…
The sandals arrived very quickly even on standard delivery. They were sold out on many sites so was pleased that they were in stock
16 July 2026
Order accepted and payment taken
Order accepted and payment taken.
Then days later cancelled.
Unacceptable.
21 July 2026
Great quick accurate delivery
Great quick accurate delivery, had to pay 3.99 but it was worth it and was delivered quicker than expected. Items in great condition will keep both trainers and sandals accurate sizing very happy
22 July 2026
Prompt delivery and great quality item
22 July 2026
Very fast delivery
The parcel was ready for collection next day even though the delivery was meant to be 3-5 days. Excellent as usual!
17 July 2026
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