Ordered a sweatshirt a week ago. They had been sitting on my order ever since. I asked three times when it will be dispatched. All they said was "Wait". Today, my order got canceled because they didn'... See more
oki-ni
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See what reviewers are saying
Rarely leave Trustpilot reviews but feel I should after my recent order. Despite the recent bad reviews, I couldn't resist ordering some new UltraBoost given the sale price - paid by PayPal to pr... See more
Product packaging arrived damaged. Prior to delivery a note was left by distributor to let me know they had called when I was out but left zero detail on where the package was, I later found it to b... See more
Placed my order before Christmas never received had to contact them!!! I email 4 times for a very slow response would never order again all my items was now out of stock and was Christmas presents ver... See more
Company replied
Company details
About oki-ni
Information provided by various external sources
Luxury menswear from the world's leading designers - including Maison Margiela, Rick Owens, Thom Browne, Raf Simons, Acne Studios & Comme des Garcons SHIRT.
- Free Worldwide Delivery Available
- Free UK Returns
- Easy International Returns
- Express Delivery
- Personal Customer Service
Contact info
People also looked at
Unique selection, great service
The site offers unique selection from around the world. I received in the U.S in just a few days. Awesome service. Repeat for sure.
4 February 2017
Unprompted review
Very efficient
Efficient delivery with nice packing and clear information for the parcel status. I will buy more if the shipping fees could be cheaper.
4 February 2017
Unprompted review
1st time customer experience
Good shopping experience, great choice of items on offer and surprisingly fast delivery time.
1 February 2017
Unprompted review
A bit disappointing
If it weren't for the fact that one of the sneakers I ordered were stained by some paint, it would all have been perfect!
1 February 2017
Unprompted review
Reply from oki-ni
Hi Nuno
Thank you for taking the time to leave your review. I'm sorry to hear you may have received a faulty item.
Please accept our sincere apologies for the disappointment and any inconvenience caused.
All items are inspected before dispatch and should meet the highest standards.
A member our Customer Service team will be in contact with further assistance.
Many thanks again for your feedback, its greatly appreciated.
Kind regards,
oki-ni
Very good experience
Quick and everything as advertised. Pretty satisfying experience.
31 January 2017
Unprompted review
Fantastic service, fantastic products!
I think that the Oki-ni har a wonderful and wide range of inspiring quality products.
30 January 2017
Unprompted review
Good
Nice product, fast check-out, slow delivery time, also sticking delivery label directly on the shoebox is a minus
30 January 2017
Unprompted review
Always great customer service
Enough said. Rest e commerce site with easy communication, fast shipping, and amazing product with fair prices
28 January 2017
Unprompted review
Good sale love the trainers
Good sale, love the trainers, shipping now comes from France, so the actual tracking isn't the best till it get to England.
27 January 2017
Unprompted review
Was sent the wrong size.
I was sent the wrong size and now what I had ordered is completely sold out. So I have to have my money I paid tied up for nothing for a week. I was helped by your staff but think it's rediculous to send the wrong size. I understand mistakes but for my first time ordering here I am very disappointed.
27 January 2017
Unprompted review
Reply from oki-ni
Hi David,
Thank you for taking the time to leave your review.
Please accept our sincere apologies for this disappointing experience.
While these instances are rare, they can happen from time to time.
We do our best to eliminate stock discrepancies at our warehouse and are continuously working towards a zero mistake environment.
A member our Customer Service team will be in contact with further information.
Many thanks again for your feedback, its greatly appreciated.
Kind regards,
oki-ni
Super sale!
Wonderful!
Everything was great and good. Fast shipping, correct price. gladly again!
26 January 2017
Unprompted review
Perfect!!!
Wow, I shop from Italy and all is perfect.
All simple and fast.
I wish to start with a first physical store here in Italy.
There are two ways to buy shoes and more online.
One it's wrong, and one it's oki-ni.
Thankyou
26 January 2017
Unprompted review
I was very happy with my first shopping …
I was very happy with my first shopping experience with oki-ni. As I was uncertain of the fit, I found it most helpful that the model's measurements were disclosed so that I had benchmark to go off of.
26 January 2017
Unprompted review
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