Ordered a sweatshirt a week ago. They had been sitting on my order ever since. I asked three times when it will be dispatched. All they said was "Wait". Today, my order got canceled because they didn'... See more
oki-ni
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See what reviewers are saying
Rarely leave Trustpilot reviews but feel I should after my recent order. Despite the recent bad reviews, I couldn't resist ordering some new UltraBoost given the sale price - paid by PayPal to pr... See more
Product packaging arrived damaged. Prior to delivery a note was left by distributor to let me know they had called when I was out but left zero detail on where the package was, I later found it to b... See more
Placed my order before Christmas never received had to contact them!!! I email 4 times for a very slow response would never order again all my items was now out of stock and was Christmas presents ver... See more
Company replied
Company details
About oki-ni
Information provided by various external sources
Luxury menswear from the world's leading designers - including Maison Margiela, Rick Owens, Thom Browne, Raf Simons, Acne Studios & Comme des Garcons SHIRT.
- Free Worldwide Delivery Available
- Free UK Returns
- Easy International Returns
- Express Delivery
- Personal Customer Service
Contact info
People also looked at
Great service
To be honest, I was worried purchasing these Lanvin's for my husband from this site as personally I had never heard of them, but he got recommendation from friend so I ordered.
Transaction went smoothly and the trainers arrived quickly and he is delighted with them.
Will use again.
Thanks
11 January 2017
Unprompted review
Fast
Ordered, acknowledged and delivered from Lyon to Melbourne in 3 days , perfect!
10 January 2017
Unprompted review
Very impressed!
Great product range and efficient service. Fast international delivery.
10 January 2017
Unprompted review
Large choice and great service
I am very satisfied with oki-ni service. They offer a large range of product and efficient delivery. I will certainly order again on oki-ni!
6 January 2017
Unprompted review
Trouser transaction
I bought a pair of trousers (blue, quite short) which arrived promptly, were as-advertised and even included a hanger, therefore I was happy.
6 January 2017
Unprompted review
Reply from oki-ni
Dear Sir/Madam,
Thank you for taking the time to leave your review.
Sorry to hear you have find us to be expensive.
Our pricing is based upon the Recommended Retail Price set by our suppliers for each region (US/UK/ROW).
We do however offer competitive promotions and discounts throughout the year during sale periods and the holidays.
Many thanks again for your feedback.
Kind regards,
oki-ni
Five Star Service
Awesome, immediate, perfect service, will come again!
5 January 2017
Unprompted review
Excellent experience
The whole thing was awesome and the delivery was incredibly fast and really satisfied overall. Well done
4 January 2017
Unprompted review
good value and fast delivery
4 January 2017
Unprompted review
Seriously Late Response
I understand it was the end of the year but still it took more than three days to receive replies to my emails concerning missed FTA invoice.
4 January 2017
Unprompted review
Reply from oki-ni
Hi Jinkyun,
Thank you for taking the time to leave your review.
Please accept our sincere apologies for delay in our communication.
We do advise that we will will be in touch within the next 2-3 working days during peak periods..
Customer Services are open from 09:30 until 17:30 BST Monday to Friday, excluding public holidays.
Many thanks again for your feedback.
Kind regards,
oki-ni
Sent wrong item
Sent wrong item size. I sent them an email, but have not heard back from oki-ni. Very disappointed.
4 January 2017
Unprompted review
Reply from oki-ni
Dear Sir/Madam,
Thank you for taking the time to leave your review.
Please accpet our sincere apologies for your latest experience while shopping with us.
We can see a member our Customer Service team has already been in contact with a solution.
We shall follow up with you shortly.
Many thanks again for your feedback, its greatly appreciated.
Kind regards,
oki-ni
Fast and easy
Great e-commerce experience, super fast processing and international shipping, always a great selection of very cool clothes, shoes, and accessories. Interesting editorial content, too.
4 January 2017
Unprompted review
Excellent
I had no problems, unlike at a few other stores this holiday. The selection and sales are excellent. I will be back for more!
3 January 2017
Unprompted review
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