This is the most irresponsible online store I have ever seen, they will just cancel your order because "suspicious" of fraud but they will not give any option for you to just validate the order and th... See more
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I love Old Navy's clothes, but when shopping online it always seems that the only stuff in stock that I want is either in sizes XS or XXL, rather than stocking up more on in-between sizes. I've also h... See more
Using fraudulent mail carrier repeatedly. Old navy has been using Lasership/OnTrac for a long time now. This delivery/courier has THOUSANDS of consumers complaints of fraud online (BBB, Truspilot... See more
Ordering off the website is truly gambling. My last order resulted in receiving 5 child size polos when I ordered 2 2xl sweatshirts and a 2xl shirt. I will not order from them again. It is definitely... See more
1.9
Poor
66 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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In love with Old Navy!
I have ordered so many times from Old Navy, and have yet to be disappointed. Great quality, great prices,fast shipping.
11 October 2016
Unprompted review
Great clothes, not a huge fan of online shopping
I love Old Navy's clothes, but when shopping online it always seems that the only stuff in stock that I want is either in sizes XS or XXL, rather than stocking up more on in-between sizes. I've also had an experience when I had something in my cart, had to walk away for an hour or so, and then the price of the item went way up. Frustrating, but I absolutely love Old Navy's clothes so I'm definitely not going to stop shopping there.
16 July 2016
Unprompted review
I love this place
I love old navy's clothes. I never have any problems with them. The only reason i didnt give them a 5 star rating is because the local store is always trashed so it takes a lot more time to find anything.
15 January 2016
Unprompted review
Happy grandma
I love Old Navy. I love the quality of their clothes I love how they always have great deals, and they always have free shipping. If you spend $50 or more it's always free. They also email promo codes for free shipping. And their prices are so affordable. I buy all my granddaughters clothes there. I have a one year old and a nine year old. And they always look great. Love this store
4 November 2015
Unprompted review
Never will I shop here again.
Today I noticed a transaction from Old Navy on my visa. I have been in traveling and haven't had time to go shopping so I haven't been to Old Navy in about 2 months. I called my bank and they said Old Navy attempted to withdraw $175 for a credit card bill. I am underage so I do not have a credit card through them, nor did I want to. My bank refunded the amount, and my overdraw fee and told me to call Old Navy. I called and was asked 3 different times by different people for my social security number. Frustrated I explained that there was no way I was giving that to them after they just tried to seal almost $200 from me. After talking to 3 different people, and getting hung up on, the surpriser of credit cards said your credit card number was given by someone so there is nothing we can do. I usually shop at Old Navy often but NEVER again will I.
16 September 2015
Unprompted review
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