Olive Garden Reviews 

1,047
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor food quality, mentioning that meals often arrived completely dry, cold, or lacking proper flavor and seasoning. Visitors also reported consistently slow service, extremely long waiting times, and inattentive staff members who frequently failed to check on tables. However, some customers also noted that certain staff members provided exceptional, friendly care and always made guests feel genuinely welcomed. A few other people also felt that specific menu items were extremely tasty, hot, and thoroughly enjoyable during their relaxed dining moments. Reviewers additionally expressed appreciation for professional management teams who handled operations effectively.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on food quality varied widely. While many... See more

Staff

People report ambiguous experiences with staff, highlighting a sharp contrast in service quality. While many... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of differing... See more

Quality

Consumers find quality to be ambiguous, reporting a mix of disappointing meals and surprisingly delightful... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting both frustrating delays and rushed... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've enjoyed the food at Olive Garden for several years but recently I've noticed a decline in their waitstaff service. I feel as though the restaurant was severely understaffed which is likely why we... See more

Rated 2 out of 5 stars

Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our en... See more

Rated 2 out of 5 stars

Our waitress was outstanding. What we used to order as a full meal. Chicken fettuccine. The chicken and broccoli are now extra. When the food arrived, it looked like the pasta had been sitting under a... See more

Rated 2 out of 5 stars

Ordered 2 meals to go in lobby. Several people came in with kids in which kids acted like they were at a playground instead of a restaurant. No discipline at all...What in the world has happened.....r... See more


Company details

  1. Food products supplier
  2. Restaurant

Information provided by various external sources

Visit the Olive Garden Web site to purchase gift cards, locate Italian restaurants near you and explore our menu.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1k reviews

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2.6

All reviews

(1,047)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

Time to move on

If you want to give up an hour and spend $40 to waste your time. This is the place for you. I placed my order inside prepared to wait for my food because it’s decent and better than most fast food takeout. I specifically wanted the crispy chicken put in a separate container. Did they do that for both of my meals. Nope. It was all wrong. I think the only thing that was right was the breadsticks. I ended up taking it back inside and getting my money back. I used to be a regular well not anymore. I don’t waste time or money yet I did both today.

24 May 2025
Unprompted review
Rated 2 out of 5 stars

We ordered to go meal today

Olive Garden at Regency, Jacksonville FL
We ordered to go meal today. This is usually busy day because of Mother's Day. We placed order at 5:30pm.
The order should be done by 7:00 pm.
We ordered chicken & Shrimp Carbonara $22.99
When I came home we had soup Toscana you never can get wrong with this. Excellent soup. After finishing soup Toscana we get to entree Chicken & Shrimp Carbonara. This is meal that we always order when we dine in. This time shrimp was missing. Meal was very dry and not tasty at all. Also noted the Mints were not in the bag too. Overall Soups are the best choice if you want to eat each time. Not sure where the Shrimp go? Possible was on Vacation who knows.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Olive Garden in Boynton Beach

Olive Garden in Boynton Beach, Fl on Congress Ave. Best experience ever! Very attentive waitress, the Assistant Manager came by table to ask how everything was, food was fantastic and reasonably priced. Loved it!!!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

My daughter & I went to Olive Garden on…

My daughter & I went to Olive Garden on Hawthorne Bl in Torrance for Easter 2025. All employees were friendly. The food was delicious & plentiful ( I had grilled salmon; she had chicken alfredo.) Breadsticks were good, soup (faglio) fantastic. They gave us delicious mint flavored chocolates after.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

I had ordered online for a pick up…

I had ordered online for a pick up order, food was cold. In the parking lot I grabbed a bread stick, the bread stick was cold. I went inside to let them know How nice they gave me instructions on how to heat them up at home. Really. I gave them a bad review for that experience. How awesome that I received a representative email back, was given a gift card. So wanting to go to Olive Garden last night, I took my Mom and Niece, what excellent food and service we received. And the staff couldn't have known anything because I didn't display the gift card until it was time to pay. Thank you Olive Garden for standing behind your service and food quality m

18 April 2025
Unprompted review
Rated 2 out of 5 stars

salad changed

salad changed , iceberg Lettice which every other restaurant has .. .. I only go a few times a year but no more , to much decline in food quality , I cant think of a reason to ever return . hadicap parking is the worst in the city ..

14 April 2025
Unprompted review
Rated 3 out of 5 stars

A mixed bag

The salad and breadsticks were over the top excellent but the pasta had very little sauce and so was very dry. Service was good and I tipped accordingly.

9 April 2025
Unprompted review
Rated 1 out of 5 stars

They're specials for $14.99

They're specials for $14.99. do not get it's a trap because the spaghetti that you get then and take home for later. It sucks. It's just a little bit of. It's the same thing that you would get in the can ready to go. It's the same thing that's what they buy and just warm it up and use a noodle. That's it. It sucks. It's a trap. You will waste your money of $32 do not get.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

I went to olive garden the one in…

I went to olive garden the one in winter park after we ate the waiter gave each party their checks and I notice the check that the waiter gave me was wrong and he stated that it would be corrected well after leaving the restaurant I noticed that I had been over charged for my meal after speaking with one manger by the name of Jose he stated that my money will be refunded back to my card which it wasn’t.I reported it to my bank that the amount that they charged to my card was incorrect.Let’s see what happens

15 March 2025
Unprompted review
Rated 3 out of 5 stars

Not as gd of service as I am used to.

Myself and a guest was at your Bangor, Maine rest today. The food was gd. but we never got our bread sticks. I asked for them when we left and he brought them to us. Thats not a way to handle waiting tables. He also never asked how our meal was. The service is not that gd today and it wasn't busy. Hopefully that waiter changes his approach to his customers.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Wish I could give our experience higher…

Wish I could give our experience higher than a 5 star review. My kids took me to dinner for my birthday to the Olive Garden at 2150 Ikea RBFCU Pkwy; Live Oak, TX 78233 and our wonderful professional server was the best ever, HANNAH! I think it’s the best service I’ve ever received. The food was delicious and you get huge servings. Hannah knew what we needed even before we knew it! She was so attentive and professional, you could tell she loved her job. I can’t thank Olive Garden and Hannah for such a special treat. Don’t miss the desserts, I had my choice on the house and chose the chocolate cake that was absolutely mouth-watering and divine. We will definitely be back soon and asking for HANNAH!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Our visit to the Olive Garden in Richmond VA

Our visit to the Olive Garden in Richmond (1230) was one of the most enjoyable dining experiences in years. We were first welcomed by a gentleman who appeared to be management, seated immediately and the attending waitress was exceptional. The dinners were exactly as we requested and cooked to perfection. The monetary value of the visit was equal to or less than take-out today which only enhanced our overall satisfaction. Will definitely revisit this location.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible food

We ate at 2 Olive Gardens 1 in Austin, TX and 1 in San Antonio, TX. The food was terrible, I will never eat at another Olive Garden. I suggest anyone that reads this not to ever eat at another Olive Garden... Also the waitress kept my Credit Card. What in the world is going on

25 February 2025
Unprompted review
Rated 1 out of 5 stars

AWFUL SERVICE

We were seated and our waitress took our drink orders. Took forever to get them. She then asked if we wanted soup or salad. We told her salad. Took forever. Finally brought it out. Didn't offer cheese. The people in the booth behind us who came in AFTER were given their drinks AND the salad WITH cheese. THEN their food was brought to them while we were still waiting there. Others who got there after us were also given their food. We said to bring us our check because we were hungry and everyone else were eating but us. We will never go back.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Wrong GF entree. GF sensitive folks beware.

And wrong gluten free entree. My non gf Alfredo was sticky and had a sheen. I believe it was microwaved. All our plates were scalding hot. And my friend got gluten chicken Parm with pasta Instead of GLUTEN FREE chicken Margherita with broccoli. Sensitive gluten free folks...beware.

25 February 2025
Unprompted review

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