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OLMA Caviar Reviews 2,429

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TrustScore 4.5 out of 5

4.5

Gourmet Grocery Shop
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the caviar as fresh, delicious, and of superior quality. Many consumers highlight the excellent service, from the ease of ordering to the prompt and reliable delivery. People are particularly impressed with the careful packaging, which ensures products arrive cold and well-preserved, making the overall experience seamless and enjoyable. However, some customers also noted issues with delivery, including packages arriving warm or being delivered to the wrong address, leading to concerns about product safety. A few reviewers also mentioned receiving products that were not as fresh as expected, or experiencing discrepancies in product weight.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the freshness and flavor of products... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery, with some... See more

Order

Clients share positive opinions on order. Many customers express satisfaction with the ordering process,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more

Company replied

Rated 5 out of 5 stars

The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more

Rated 5 out of 5 stars

Purchased as a gift. Recipient was totally thrilled and raved about the superior quality, obviously careful packing that ensured the caviar arrived in ice and very cold. Having tracked this gift, I w... See more

Company replied

Rated 5 out of 5 stars

My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more

Company replied

Company details

  1. Gourmet Grocery Shop
  2. Food Manufacturer
  3. Food producer
  4. Online Food Ordering Service
  5. Seafood market
  6. Seafood wholesaler

Written by the company

OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.

About OLMA Caviar

Written by the company

The finest gourmet caviar since 2001
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.

Overnight Delivery

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Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.

Contact info

Promotion box for OLMA Caviar

OLMA Caviar

the finest gourmet caviar since 2001

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

OLMA Caviar as a gift did not disappoint.

I ordered 2 oz of OLMA Caviar as a gift for a friend who is always generous to me and she was very delighted and happy with the gift. It arrived the day it was scheduled to arrive, packed and cooled properly and as expected. I would recommend and would order again.

20 November 2025
Rated 5 out of 5 stars

Caviar was a birthday present!

This was a birthday present for my husband- arrived on time and packed well. The black beluga caviar was incredible- we had the usual blinis and crème fraiche but I also made deviled eggs and we topped them with caviar! We ordered the foie gras and enjoyed that with toasted baguette slices. It was a great appetizer feast!

13 November 2025
Rated 1 out of 5 stars

Very misleading and dishonest

Very misleading and dishonest, unwilling to take accountability for the misleading information. If you want to order some foie gras, go to Marky's - their customer service never fails! Here is what happened:

The product description on the website showed storage as "refrigerated, 10 months". Call me crazy, but I interpret that as ~10 months of shelf life. Based on that, I ordered it for Christmas. Ordered my foie gras on Nov. 4th with overnight shipping to keep cold cycle and received it on the 5th. The batch I received had a best by date of December 18th so 1.5 months of shelf life - much less than the 10 months they advertised.

I reached out to customer service to explain my reasonable expectations and disappointment based on their product description and I was met with "you can still eat it past the best by date" and "you should have ordered it later". All I received was a 20% discount on my order but I feel so deceived for something I paid a lot of money for. I now check the website today and after my call, that “10 month” line is nowhere to be found on the description which tells me that they clearly saw that there was an issue and they chose to change it which makes me feel even more deceived and taken for a fool with a $10.62 refund on an $83 order. If you’re reading this review, what does a “Storage: 10 months” mean to you? So annoyed, never again.

I’ll check next week to see if my review got removed like that “10 months” line.

4 November 2025
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Reply from OLMA Caviar

We’re very sorry to hear about your disappointment and appreciate you taking the time to share your feedback. Our intention is never to mislead, and we take your comments seriously.

To clarify, the “10 months” storage reference referred to the maximum production shelf life from the manufacturer, not the remaining shelf life at the time of sale. The Best Before date indicates peak freshness, not expiration - the product remains safe and high quality beyond that date when properly refrigerated and unopened. This differs from the expiration date. This is what our support tried to explain.

Following your feedback, we updated the product description to prevent any possible confusion, not to conceal anything. Transparency is important to us, and we regret that the previous wording caused misunderstanding.

Regarding your comment about reviews, please note that we never remove genuine customer feedback - all reviews, positive or negative, remain visible. Unlike Marky’s where you won’t find any reviews.

We appreciate your understanding and hope you’ll consider giving OLMA another chance in the future.

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