Onlinereality Reviews 

The sales staff is efficient and helpful, but their delivery system could be better. Delivery schedules and tracking numbers are not available, so no delivery information is available, and deliveries turn up unexpectedly. We missed one of the deliveries, and it took two weeks for another to be delivered (this time no information or tracking details either).

Great customer service.
Faster than expected delivery
Extremly friendly staff
Beautiful looking office furniture

We ordered a cabinet, it arrived damaged so they sent another one which also arrived damaged. They arranged a collection for both damaged pallets, since then we have had no contact, we have been emailing them asking when the refund will be issued and no one seems to want to reply. It seems they are happy to take your money but not so obliged to send it back! we will not be ordering anymore cabinets from them, the last 6 we have ordered all arrived damaged and because we did not check these straight away we have had to keep them as they only give you 5 days to report the damage. Rubbish customer service when you have an issue!

Great customer service, super helpful and 100% delivered! Tom Pearson and his team were fantastic, thank you!

Superb and Elegant Chairs

I bought Babatti Stackable Chairs for our Church patio. I was looking for nice and durable chairs for our use and searched through various websites and I was impressed with Café Reality chairs. To start with I bought a single chair to see the quality first. The chair arrived in three day, I presented it to our church council for their approval and it was one of those rare occasions that everyone unanimously loved it and approved it!

The chairs are sturdy, made of finest material, well designed and extremely comfortable for your back. They are available in various vibrant colours; we went for the orange colour. Whether you use them indoors or outdoors, it will not loose its charm and attraction, absolutely exquisite and good value for money. Highly recommend them to anyone and everyone. The delivery was on time. The chairs were securely packed; the couriers were very helpful and polite. Many thanks to Café Reality

I'm very happy with office reality's prompt replacement of a screen damaged during transit.

Thank you for great service

We have used online reality before and everything was perfect. This time however we ordered two chairs, one was damaged.
We asked for a replacement and they sent us a part and refused to replace the expensive chair.
After many emails we gave up and fitted the part but the chair back will not move and as we didn't have the correct tools the back of the chair is marked

Purchased the Oncorr Poly chairs from Edu-quip, part of the Onlinereality group.

The product is fantastic, the vibrant colours of the chairs looked even better than the photos. It brightened up our new children's play centre and everyone loves it.

Customer service is top class too. Highly recommend.

Outstanding customer service with a great product range at competitive prices. having ordered a number of items for the office and always been happy with the quality. we have had one damaged item but the issue was dealt with quickly and without fuss. Thanks so much for a great experience.

Thank you! The product is perfect and the team have great customer service skills.

We ordered a 3 drawer wooden filing cabinet for home use and were very pleasantly surprised to have it delivered within 24 hours of placing the order. The only assembling required was to fit the drawer handles, which was very simple. We are very pleased with the quality of this product and would certainly use this company in the future.

We ordered seating for our language school student rooms. Very quick responses to enquiry emails, delivery within a few days of order being placed. Staff said "Delivery man Dean was excellent"! Overall a very good experience.

Well packaged. Great customer service when bespoke table top I ordered could not be delivered in time. Table top arrived as ordered. Great quality.

Basic office chair ordered and it is great quality, looks lovely and is so comfortable.
Office reality is our go to site for office furniture and has been for many years.
It will continue to be so!

We are very happy with the Radial Meeting Table we procured recently, the customer service team were very helpful over the phone and the item was delivered well packaged.
We would be happy to procure from Onlinereality again.

I ordered the Harmony Pretend Play Kitchen set for my early years setting and couldn't be happier with it.
Not only does it look amazing but it's also very well made and durable for the use it gets.
Very quick delivery time and would definitely order again in the future.

Needed a new Tambour door cabinet to match the one ordered previously. Contacted the company and they sent me a link to make it easier to locate. They answered all questions promptly and made the experience very simple. The product itself is of great quality and ideal for what we needed. It arrived fully assembled and the delivery staff were very polite, courteous and helpful. Overall a great experience from start to finish and would definitely recommend company and would use again.

Easy ordering and speedy delivery. Very efficient and friendly customer service followed up to make sure we were happy with everything.

I have ordered a few times from this company, first order was a bit rocky but we got there in the end. The orders since then have gone fine, goods delivered quickly and good quality. The website is really good - easy to navigate. I think they have reviewed things and improved their Customer Service. Prices are competitive - so worth giving them a go!

Ordered CBS Dual monitor arm, Delivery time met and product all good. Would use again.