OnQueStyle Reviews 86

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I bought a $2000 Chanel bag on Onquestyle.com from Vaunte.com before it suddenly went out of business a few years ago, Onquestyle refused to send the Chanel bag to me even though I paid $2000. I am... See more

Rated 2 out of 5 stars

There was much confusion with my items for sale. I had shoes that were still on the shelf when I went to pick up my belongings and I wasn’t given a check because of it. Luckily i was paying attention... See more

Rated 1 out of 5 stars

When you were in the Pavilion Neighborhood Center on Valley Center Drive, 92130, I was your customer. The last thing, a Gucci I bought was later determined to be "fake". The sales rep whose name I... See more

Rated 1 out of 5 stars

I had to call them repeatedly to ask for my reimbursement after my consignment items sold and I received multiple stories from multiple people. In addition, as a customer I thought they were rather p... See more

Company details

  1. Clothing Shop

Information provided by various external sources

Luxury Consignment and Resale Store for Designer Pre-Owned Handbags and Clothing, Shoes, Fine & Designer Jewelry. Sell your Designer Clothing, Handbags and Accessories Online.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

86 reviews

5-star
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Rated 5 out of 5 stars

Not your average consignment boutique!

This is not your average consignment boutique. They only have high end designer goods. I've been a consignee & consumer for years, and I totally trust their products as authentic. The shop is beautiful & staff is very sweet. I love finding vintage things there and they're always in pristine condition like new. I've been to many shops like this everywhere in the US, by far this is the nicest one.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Jana,

We are thrilled that you love shopping and consigning with us. We sincerely appreciate your 5 star review and endorsement. It is our goal to have top quality, authentic luxury items and amazing service to match. We are happy to hear that we stand out among the other resale shops. We look forward to helping you in the future.

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

I get the best service

I get the best service in and out of the dressing room. And styles galore that fit my body... Truly one of my favorite places to shop.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Donna,

Thank you for the 5 star review! We are thrilled to hear we are one of your favorite shopping destinations. We hope to see you soon!

Best,
The On Que Style Team

Rated 5 out of 5 stars

Great finds

Great finds. Friendly service.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Thank you, we are pleased you enjoy our merchandise and service. Both are our top priorities! We look forward to seeing you soon.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Classy operations

Classy operations. They never disappoint and retail quality items.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Hi Lisa,

Thank you so much for the 5 star review. We aim to please!! We look forward to your next visit in store or online.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Love this place

Love this place. Everyone is so helpful and the clothes are beautiful and reasonably priced. Check it out!

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Thank you Amy for the endorsement. We really appreciate it! We look forward to seeing you again soon.

Best,
The On Que Style Team

Rated 1 out of 5 stars

Terrible terrible terrible

Terrible terrible terrible!
Why did it take Cecily and Team 4+ months to pay me for a sale?

I’ll never return to this store.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Irene,

We are sorry to hear that. Please note we do our best to pay people promptly and as we have a storefront if there was a delay you are always welcome to come by and pick up a check. We hope you give us another try in the future.

Sincerely,
The On Que Style Team

Rated 3 out of 5 stars

The follow-through was good

The follow-through was good, but I feel the commission is too high.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Laurie,

Thank you for the feedback, we appreciate it. Please note we have recently increased the commission rate for our consignors. We hope you consider consigning with us again.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Wide selection of designer merchandise…

Wide selection of designer merchandise at great prices. Consigning is also easy. Kirsten & Eddie are professionals in their client service.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Ann,

Thank you for the 5 star review! We strive to have the best in class merchandise and make consigning easy. Eddie and Kirsten as the owners really appreciate all their clients and consignors. We all look forward to welcoming you on your next visit.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Best consignment store

Best consignment store ,
Go experience there beautiful merchandise .

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Joni,

Thank you for the endorsement! We aim to please. We look forward to your next visit.

Best,
The On Que Style Team

Rated 5 out of 5 stars

The most amazing and beautiful…

The most amazing and beautiful clothing. Outstanding service and greatest prices!
Go shop until you drop at On Que Style!!

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Diane,

Thank you for the 5 star endorsement. We are happy that we check all the boxes for a great shopping experience. We look forward to your next visit!

Our very best,
The On Que Style Team

Rated 5 out of 5 stars

The best place to shop

I ❤️ Shopping at On que Style they always have amazing items for me to wear. From designer shoes and handbags. And the customer services it’s always great!

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Coral,

We are thrilled to hear that! Thank you for your kind words about our merchandise and service. We look forward to helping you in the future.

Our best,
The On Que Style Team

Rated 5 out of 5 stars

Great store- great people- great…

Great store- great people- great service- great stuff

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Thank you for the review. We are thrilled you are so happy. That's GREAT!! Hope to see you shopping with us soon.

Best,
The On Que Style Team

Rated 5 out of 5 stars

OnQue Style staff are so professional…

OnQue Style staff are so professional and polite consistently!! My favorite to work with is Jaylen!

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Thank you for the review and kind words for Jaylen. We really strive to give excellent service. We hope to see you shopping with us soon.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Love this store

Love this store. Always great finds and beautiful selection.

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Glenda,

Thank you for your 5 star review. We are thrilled that you have found great things with us. We strive to bring you the best quality merchandise out there. We hope to help you again in the future.

Best,
The On Que Style Team

Rated 5 out of 5 stars

My Family was visiting here from Texas…

My Family was visiting here from Texas and wanted to go to a consignment store we were hanging out in Laguna Beach. They walk and last their mines. One of them purchased 4 very nice bags. Hermes, Gucci, Chanel and Fendi she was very happy with the customer service she got from the owners. I love the items

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Lawanza,

We are thrilled to hear your family had a great experience with us and that you love the purchases. We hope you visit us in the store or online soon!

Best,
The On Que Style Team

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Very friendly staff. Great products and superb prices

7 November 2019
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Laura,

Thank you for the 5 star review! We are thrilled you are happy with your total experience at On Qu Style. We look forward to you shopping with us again.

Best,
The On Que Style Team

Rated 5 out of 5 stars

Such a great find

Such a great find! Love love love this store which has become my go-to for high-end quality accessories, shoes, handbags, jewelry and clothes!

15 December 2018
Unprompted review
OnQueStyle logo

Reply from OnQueStyle

Dear Laura,

We are thrilled to hear that we are checking all the boxes for you. We look forward to your next visit!

Our very best,
The On Que Style Team

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