Opazity Reviews 

121
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their purchased items never arrived, even though the shipping tracking information incorrectly marked the packages as successfully delivered. Many consumers waited several weeks or even months for orders that ultimately failed to show up at their home addresses. Some reviewers were not happy with the customer support team, noting that their messages and emails were consistently ignored. A few other people also felt that the website and tracking details were unreliable. Buyers additionally pointed out that reaching out for help or requesting refunds proved entirely unsuccessful.

What people talk about most

Order

Consumers find order experience filled with profound disappointment due to widespread delivery failures.... See more

Delivery service

Clients share negative opinions on delivery service, expressing frustration as orders fail to arrive despite... See more

Response time

Reviewers highlight negative aspects of response time, expressing deep frustration as customer support never... See more

Website

Users describe negative interactions with the website, expressing serious concerns regarding customer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Item never arrived! Ordered in May, tracking said it arrived in June, but it didn't! I contacted customer services 4 times over 10 days in early July but never heard back. Luckily I payed via PayP... See more

Rated 1 out of 5 stars

Never received order. Promised order to be sent again plus percentage off next order. Ordered at beginning of year still no order or tracing details. Please don't waste your money

Rated 1 out of 5 stars

I’d give zero if I could. I ordered a backpack that I received confirmation of the order but after calling their customer service line and finding out it wasn’t in service combined with the fact their... See more

Rated 1 out of 5 stars

WARNING! Stay away from this company. As many before me I didn´t get my delivery. It was registered as delivered and I was sent to SEEL for customer service regarding this problem. That was anothe... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

121 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(121)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam company

This is a scam company. They have wonderful products advertised on Facebook and Pinterest , and promise a money back guarantee. You certainly won’t get the item you think you ordered, just some cheap article . If you want to return it to China you’ll have to pay twice what it cost you in postage! Don’t touch them. Buy from Amazon , EBay or a regular retailer.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Don’t know how people can live with their concious when stealing money like this. No reply on emails. Tracking of order remain pending. How can Pinterest and Facebook keep advertising this??
DO NOT ORDER FROM OPAZITY!!!!!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give the zero star rating I…

If I could give the zero star rating I would have. They stole my money in plain language. I placed an order paid and then they never responded to my e-mails and there were a few, firstly begging then even starting to threaten them, but they just ignored me. I tried reporting them to Pinterest where they pay to advertise but even Pinterest did not worry about my concerns.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Warning Opazity walker closeout is a phishing scam

Placed order with Opazity on 2/4/2026 for an ultralight mobility walker. I received an order confirmation and update emails including tracking information. When the tracking email stated it had been delivered. I had not received the package shipped by China Post, I contacted opazity after 7 days. I was directed to submit all original order documents a third party, Seel. Seel wanted their documents completed with additional information, Seel does the notarizing online. Their document requires information including social security number. At this point, I decided this was an elaborate phishing scam. If you prepaid for the “carbon fiber walker”, but didn’t complete required documents in Seel’s timeframe, consider yourself fortunate. The loss of your prepayment is small in comparison to the real possibility of Identity theft.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

The website is a scam

The website is a scam , I ordered and they only replied once in the email , after that no reply have I got from their side no matter how many emails I have sent , to update upon the parcel’s status , no refund and no reply , please don’t order from them. Not a trustworthy website.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Package never arrived.

The shipment staus in tracking information was "delivered" but the package never came to the address.
The company did not respond to email. There is no other contact information given.
Probably a scam page.

11 March 2026
Unprompted review
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