Openhaardhout Gigant Reviews 14,155

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed a pallet of wood for this coming winter: evenings are already getting cool and I didn't want to get caught short. I looked at a bunch of website options and settled on Openhaardhout Gigan... See more

Rated 5 out of 5 stars

The grind is exactly what I was expecting and it is, indeed, crystal white. The delivery was done very smoothly in the morning and the employee delivered it at my door, which was very convenient.

Rated 5 out of 5 stars

All good, easy order, super fast delivery. Have been a client a few times now. Always very good, smooth process and delivery updates. Recommend.

Rated 5 out of 5 stars

Excellent service. It is the third time I buy half pallet of wood for my fireplace. Good quality wood, great delivery. Very satisfied

Company details

  1. Firewood supplier
  2. Wood Supplier

Written by the company

Openhaardhout Gigant is de leverancier voor Ovengedroogd haardhout. Wij bieden een breed assortiment en streven altijd naar de hoogste kwaliteit.

Service van Openhaardhout Gigant

Written by the company

Levering
Gratis levering binnen Nederland. Wanneer u op werkdagen voor 16:00 besteld, de volgende dag geleverd. Levering is altijd op afspraak.
Kwaliteit
Al ons haardhout is ovengedroogd en direct te stoken. Vochtpercentage is onder de 20%.
Goede klantenservice
De klantenservice van de Openhaardhout Gigant staat elke werkdag klaar om consumenten te woord te staan. De Openhaardhout Gigant is bereikbaar per e-mail, telefoon of livechat op de website.

Garanties - Openhaardhout Gigant

Haardhout uit verantwoord bosbeheer

De producten die de Openhaardhout Gigant aanbiedt zijn voorzien van verschillende keurmerken. Deze keurmerken geven de zekerheid dat het hout is vervaardigd uit bossen met verantwoord bosbeheer. Heeft u vragen over de afkomst van het hout of over de keumerken, neem dan contact met ons op.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wood is not dry and struggles to burn

Wood is not dry and struggles to burn. Disappointed as previous deliveries were great

Thanks for a great service in resolving the issue. I will use them again as their customer service on dealing with the issue was super fast and very fair

16 February 2026
Openhaardhout Gigant logo

Reply from Openhaardhout Gigant

Beste David,

Wat vervelend dat het hout niet droog genoeg is. We hebben elkaar inmiddels gesproken.

Met vriendelijke groet,
Team Openhaardhout-gigant

Rated 3 out of 5 stars

Delivery not as expected

I was quite disappointed when I went outside the day the wood was to be delivered, to find a pallet with a cardboard box filled with bags of wood on the sidewalk in front of our house, instead of in my front garden where it very easily could have been placed and where I had prepared a space with a plastic cover ready for it. Not even a knock on our door to say they had arrived to deliver - just put it in the public sidewalk and disappear. This was not how I had expected it to be delivered - especially after reading in the site to hang up instructions as to where to put it if we were not to be home - which we were.

15 November 2025
Rated 4 out of 5 stars

Excellent dry wood as usual

Excellent dry wood as usual. One star deducted because delivery company originally failed to deliver the order to the correct place.This was not the fault of Openhaard who successfully resolved the problem by resending the order with a different delivery vehicle. Openhaard were efficient and friendly resolving the problem.

4 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look