OptiSigns Reviews 78

Prompt responses to questions great site excellent features.

Good communication, said what they said they would do and in a timely manner.

I received immediately a satisfying answer on my question and that on a sunday ...

I sincerely appreciate your being there for help, even on the weekend. The excellent instructions and understanding helped to correct our connectivity issue.

Tim

Fantastic product and excellent customer service when needed.

As, always, I get excellent support form your teams.

Helpful, patient & kind.

Small idea on the go captured and passed into backlog by friendly and active support person!

Easy to use. When I did have an issue I received a reply from their support team within minutes and had my issue sorted. Great service. Would highly recommend 🌟

Overall, my experience with OptiSigns has been very positive. It has become an important tool in our daily hotel operations, helping us effectively showcase property information, highlight events, and guide guests throughout the building. The platform is user-friendly and makes it easy to update content quickly, which is essential in a fast-paced hospitality environment.

Outstanding and responsive technical support.

the tech support emails are not addressing the issue i am reporting. instead it looks like some remotely related AI generated response

Quick responses (same day), detailed troubleshooting / helpful suggestions, and the support team constantly checks in to make sure any and all issues are resolved.

Daniel helped answer my question quickly and with a great attitude

Hi level customer support and satisfaction

OptiSigns is working perfect for our digital signage needs for our waiting room.

I used the free version of OptiSign for a couple of weeks and really liked it. I’ve since signed up and now have it fully operational in my office lobby. It’s been a big hit. I like it, and my tenants do as well.

Because of that, I’ve already ordered a second OptiSign stick to install in the community building at my apartment property, and I’m currently considering adding two more in the future.

The software does have a bit of a learning curve at first, but once you get the hang of it, it’s actually pretty easy to use. I’ve been combining OptiSign with ChatGPT to create custom templates and designs, which has worked extremely well.

The only real issues I’ve run into involve some of the built-in feeds, such as Word of the Day. The initial splash screen displays for quite a long time, and I wish there were a way to shorten that so the content appears sooner. Also, I expected the feed to rotate to a new word each time, but it continues showing the same word every cycle, and it has done that since installation.

I’ve also noticed a few minor quirks. For example, when previewing content, it doesn’t always behave exactly the same on the live screen. I have a design with a ticker at the bottom that scrolls perfectly in preview, but on the actual display it runs very slowly and never finishes the full message.

That said, these are small issues compared to the overall value. I genuinely love this software, it looks great in our lobby, and it has been an excellent addition to our property. I’m excited to continue expanding my use of OptiSign moving forward.

Great software