I have never regretting getting the OptiSign for my business. Updating is super easy and you can do so much with this sign. It is not just for menu's and such. I have an insurance agency and we use... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The support from OptiSigns people is the best I have experienced in my 40+ years in the IT industry. No matter how off the wall question I ask about using their digital signage applicatio... See more
Company replied
Opti Signs is Fantastic. Not only are we getting what we need, but the price is more than reasonable. We have not had to wait for customer service to provide support. The hardware is simple, and the p... See more
Company replied
This company has created an amazing digital signage system, and their customer support is fast, friendly, and effective. I've watched this company grow from it's early stages and they are constantly... See more
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Company details
Written by the company
OptiSigns is a cloud-based digital signage software that allows you to easily create and manage dynamic content for your business on any screen or TV. With a user-friendly interface and a range of powerful features, OptiSigns makes it easy to create engaging digital signage displays that inform and inspire your audience.
Contact info
7676 Hillmont Street, Suite 201, 77040, Houston, United States
- (832)410-8132
- support@optisigns.com
- www.optisigns.com
4.6
Excellent
78 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & Efficient
I was able to get my issues worked out quickly and with little problem, although I had a few. The reps were friendly and knowledgeable and I would recommend this service to others.
6 October 2025
Support knew their stuff
10 October 2025
Called help desk and they reset
Called help desk and they reset. Started working while on the phone
30 September 2025
Great customer support
Only took one call/email to resolve the issues I was experiencing with my display and get my project back on track. Excellent know-how support from the OptiSigns team!
2 October 2025
Opti Signs is Fantastic
Opti Signs is Fantastic. Not only are we getting what we need, but the price is more than reasonable. We have not had to wait for customer service to provide support. The hardware is simple, and the program is intuitive. We are excited to start our adventure with Opti Signs. We have been with them for almost a month, and there has been no downtime or surprises.
2 October 2025
Reply from OptiSigns
Thank you for the thoughtful feedback! We’re glad to hear everything has been running smoothly with OptiSigns, and we look forward to continuing to support you.
Optisigns affiliate program does not pay commission to partners and is irresponsible in its work.
I am an affiliate of Optisigns. I have tried very hard to promote to many customers and spent a lot of budget to promote. They have paid commissions several times before but from the beginning of 2025 until now they have been late in payment many times. I have tried to contact support but have not received any response. Then after many times they finally replied me but not payment but notice of ending affiliate program but without any notice before. They refused to pay my commission and denied responsibility. I was so disappointed about this
22 September 2025
Unprompted review
Need subscription and hardware
I tried the web player, it could do what I wanted and it promised I could use the free version if you bought their hardware. Spent 100 euro's on the android stick only to find out you need a paid subscription next to that as well (to display a webpage). Worthless practice.
25 August 2025
Unprompted review
Reply from OptiSigns
Hi Herman,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how this situation could be frustrating, especially if expectations were different. We’d be happy to assist or even provide a temporary upgrade so you can test the features you need.
Our free plan supports displaying images, videos, and documents. However, features like the website app do require a paid subscription. Purchasing OptiSigns hardware is not required to use our service, though depending on the device being used, some features may not function as expected without compatible hardware.
Please feel free to reach out to us directly at support@optisigns.com. We would appreciate the opportunity to ensure you have the best possible experience with OptiSigns and find a solution that works best for you.
Thank you again for giving us a try.
– The OptiSigns Team
Something has changed at this company…
Something has changed at this company for a while now. I have been working with this company for 2 years and for my shopping mall project, I was paying 10€/screen/month (I have 4 screens). Now I am forced to pay 30€/screen/month because they have launched the "engage" feature that I need to run my project. It is a platform that works well, but the price is excessive. There are other alternatives that work just as well, but at a lower price. Besides, trying to negotiate the price with support is like talking to a wall. Before there was a very kind and understanding person, Mr. Paul, but the person in charge now, does not seem to have any empathy towards customers.
21 August 2024
Unprompted review
Reply from OptiSigns
Hi Jordi,
First off, thank you so much for being with us over the past two years. We truly value long-time customers like you, and I completely understand that price changes can be frustrating. We're committed to delivering the best value in the market for our customers, and the Engage plan was designed to offer advanced, interactive features for customers who need them. We work hard to balance creating powerful features with keeping things affordable, and your feedback is really important as we continue to improve.
I also want to address your experience with our support team. Our team is dedicated to delivering excellent service and support, but we may have missed the mark here. Paul is still very much part of our team, and we’re making sure the entire team is aligned on delivering the kind of service he’s known for. We’d love to revisit your case and find a solution that works for you. Please reach out to us at support@optisigns.com, and we’ll do everything we can to assist.
Thanks again for your honest feedback. We appreciate it and will keep working to be better for you.
Lately Optisign has totally bombed…
Lately Optisign has totally bombed displaying PowerPoint slides. We have used the software for sometime now, however the last three weeks or so it refuses to advance PowerPoint slides. These are at least some of the same slides that have been on the system for some time now. Optisign was quiet and not responding to attempts to contact them. Now after way too long they have admitted the fault is their software. Why so long to identify a problem with a commonly used profile on your system and still no fix in sight. Kind of makes you wonder who (if anyone) exactly is minding the shop. You might want to reconsider your choices. We are now paying for a service that Optisgn is not delivering.
15 April 2024
Unprompted review
Reply from OptiSigns
Hi David, Thank you for your feedback. Recent updates from Microsoft changed the behavior for auto-advancing slides. We do have workarounds for you! We’re here to help get everything working smoothly again—please contact us at support@optisigns.com for assistance.
Brilliant Digital Signage company
Brilliant Digital Signage company. Easy to use and instant delivery to my customers screens😀
2 March 2024
Unprompted review
The best for digital signage
Great, easy-to-use, and inexpensive digital signage software. If I could give it 10 stars I would.
15 September 2022
Unprompted review
The best digital signage software in…
The best digital signage software in the market right now. Hundreds of free templates and app integrations ready to use
28 June 2022
Unprompted review
We really like the AI detection system
We really like the AI detection system. Software is diverse and easy to use across hardware platforms.
26 November 2021
Unprompted review
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