Good website, cheap prices(everyone's favourite) fast delivery. My daughter is a professional Dog-groomer, I'm sure she will be impressed. VERY IMPORTANT POOCH. ASHINGTON, WEST SUSSEX. SEE HER ON... See more
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Company details
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Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.
Contact info
Unit 1, Greetby Place, WN8 9UL, Skelmersdale, United Kingdom
- hello@ormskirkpets.co.uk
- www.ormskirkpets.co.uk
No recent history of asking for reviews
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Replied to 25% of negative reviews
Typically replies within 48 hours
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Good quality items,Easy to order fast…
Good quality items,Easy to order fast delivery.Packed with care,delivered by Royal Mail which I like.Good store would recommend.
Ordered a hamster surprise box for ten…
Ordered a hamster surprise box for ten pound what a waste of money. The items inside where broken and one of the biscuits was out of date and broken. The itens where probably worth £5 at the most.
Very surprised as iv never had a problem with them before.

Reply from Ormskirk Pets
Came across this company whilst looking…
Came across this company whilst looking for Applaws cat food selling just one flavour. Ormskirkpets was the only company I found and fast delivery. I will continue using them from now on.
Just bought Taste of the Wild Pacific…
Just bought Taste of the Wild Pacific Stream from Ormskirk Pets. Very competitive price and fast delivery by Evri.
Great service thankyou.
Competitive and excellent service…
Bought from Ormskirk Pets a few times now. I find their prices very competitive and their service excellent.
Brilliant service
Brilliant service. Was hunting down jumbo carrot sticks for our Husky. We normally get them on Amazon but for some reason they are out of stock or there’s an alternative with a 4 week wait. Googled the carrot sticks, came across this page and found them straight away, price wasn’t more which was a bonus. Saw that it’s a family run business which made me like them more. Was sent the tracking code the next morning. High recommend.
Great value and usually delivered in a…
Great value and usually delivered in a couple of days
Originally ordered from another company…
Originally ordered from another company who then couldn't fulfill my order. Found Ormskirk Pets selling the bed I wanted at a good price. Three days later the bed arrived. Very impressed with this company.
This company never fail to do their…
This company never fail to do their best. I placed an online order on Friday afternoon and it arrived the next day. Most places would have sent an order to arrive the following week. The prices are excellent and it is a family owned business which I will always try to support over large corporations. Thank you Ormskirk.
Fantastic product at a very good price
William morris pet blanket.
Fantastic product at a very good price. Excellent communication concerning processing order and very quick delivery.
Great Service
Nothing negative I can say. The products are well priced, and the customer service was quick and helpful.
Will be recommending this company to anyone with pets
I've used Ormskirk pets for a long…
I've used Ormskirk pets for a long while now and I find them to be a good reliable family run business. No order is to small to receive there outstanding service. Only last week when I ordered after purchasing i realised that I had appointments so I would be unable to receive my order, I contacted them and they rearrange my order to suit me. Another great thing about this family run business is they answer your emails enquiries supper fast. And a few occasions there have been a few surprises in my orders extra products and toys that my Beautiful dog will enjoy. So thumbs up and carry on your excellent customer service. Mr Ron Lines.
First class customer service
Great prices, big range and the customer service is brilliant
Brilliant selection of goods and fast…
Brilliant selection of goods and fast first class service and delivery.
Where’s my money?
Placed an order in good faith. 3 out of 12 items I ordered were not the right ones. Nearly a whole month and I still haven’t got my refund - it’s less than £10 and the time and stress in still trying to get my refund processed is very poor indeed. Now they seem to have stopped replying to me! Ormskirk - please issue the £12.09 refund including the postage you agreed to refund.
Delayed order
Having had a subscription for over 18 months, without any issues, it's disappointing that the most recent order has been problematic.
Once money is taken for the order, I normally expect the delivery via the dreaded Evri within a few days.
It hasn't happened in this case and when I chased Ormskirk by email they tell me it's out of stock/delayed.
Why they couldn't let me know as not having the order when expected meant I had to source dog food elsewhere at a higher price.
Let's hope it's a one off
Very Quck and Efficient
Easy to place order, which was shipped the same day. Highly recommended.
PAID EXTRA FOR WHAT??
Ordered at 2am Monday 5th. Paid extra for express delivery (1-2 working days). Its now Friday 9th and I havent heard a thing and its still not here. I have emailed twice and been ignored. Won't be using this company ever again
I’ve been using this company for 2…
I’ve been using this company for 2 years now. Great prices, prompt delivery every time!
earlier delivery request
When I requested an earlier delivery on a subscription dog food order, they did it straight away. Great customer support and very fair prices.
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