OSM Worldwide Reviews 

443
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, most reviewers were let down by their experience overall. Many people found the delivery service to be horrible, with packages frequently getting lost or experiencing significant, unexplained delays. Customers often reported that tracking information was unreliable or nonexistent, making it impossible to know the estimated arrival date or the current location of their orders. Reviewers also expressed frustration with the overall service, describing it as useless and substandard, leading some to boycott businesses that use this shipping company. The product delivery was frequently criticized for being slow, with items taking weeks to travel short distances or getting stuck in various locations for extended periods. Some customers even reported instances where packages were marked as delivered but never received, or left in inappropriate locations.

What people talk about most

Delivery service

People report negative experiences with delivery service, citing lost packages, unexplainable delays, and... See more

Order

Users describe negative interactions with order, with many customers expressing frustration over significant... See more

Service

Customers had negative experiences with service, with many reviewers stating that the company provides... See more

Product

Consumers express significant dissatisfaction with product delivery, often citing unreasonable delays and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Is 0 stars possible? Unfortunately, Allure Beauty Box uses them as a vendor, so I'm stuck with them unless I cancel Allure. They completely lose every other delivery. For the ones that do eventually... See more

Rated 1 out of 5 stars

I don't understand how I paid $33 for EXPRESS shipping but my package is still sitting in York, PA two days after my promised delivery date. This service is horrible. Companies need to stop partnering... See more

Rated 1 out of 5 stars

Tracking for the package from the retailer shows that it’s been stuck at their York PA warehouse for 20 days and USPS is awaiting item. I email OSM Worldwide and they provide their own tracking which... See more

Rated 1 out of 5 stars

OSM is truly useless!! I wonder how many companies lose business because they choose to trust them with delivery. You pay premium rates for substandard laughable service. These clowns have had my pack... See more


Company details


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1.1

Bad

TrustScore 1 out of 5

443 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(443)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Will never order from eBay or thrift…

Will never order from eBay or thrift books again.Osm world wide holds items for weeks sometimes months or I don't get at all.They don't care because they don't have to refund what was paid for.Also have lost faith in USPS for partnerng with this fraudulent company.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

I can't find a single positive…

I can't find a single positive comment/review/experience with OSM. PLEASE DO NOT USE THIS COMPANY FOR YOUR PRODUCTS. They are slow and do not care at all. Infact if you use then I would consider suing for fraud. 2-5 days my butt.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Notorious Slow Shipping

Just like every other review, this shipper is notoriously a slow shipper; waiting 2 weeks for a simple package delivery and still waiting for a purchase made on 12/31/23. Obviously, this shipper accumulates packages and sends them out in bulk!! Why a seller would continue to use them and damage the reputation of their own business is beyond me.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

I too have a package which is currently…

I too have a package which is currently in the apparent "black hole" of OSM's claimed forwarding or delivery service. Whatever money the bookseller I've ordered from has saved by using them will result in losing them my future business. Sellers need to realize that supposed thrift in shipping injures their book purchaser/customers in a meaningful way, as they may be in actual need, as I am, of what they've ordered. There seems to be no way to gain information on the progress of my package, although it's been allegedly sitting in OSM's facility in Aston, PA since January 5, 2024, without being simply and responsibly turned over to USPS for delivery. Given my experience, and that of others, I wonder if I might never receive the research volume I have paid good money to obtain.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Slowest company out there

Slowest company out there. My package left the Dallas area Thursday at 6:01 pm and has not made it to Oklahoma yet, at worst it is a 6 hour drive, giving them 2 hours for traffic, so it should have been in Oklahoma by 12:01am Friday. It is now Saturday 12:15 pm and there is no update to tracking status.
Update it arrived at the Tulsa USPS Distribution Center Saturday at 3:56 pm. It just took about 46 hours!
This is my second experience with this company and it has not improved.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Can I give them a zero?

If I could assign a zero to this company, I would. I placed an order with Daedalus Books that was processed on December 14 and turned over to OSM. As for January 6 it is still in limbo and I have no idea where it is. If Daedalus continues to use this company I will no longer do business with them, and that would end a relationship of over 20 years.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

What's taking OSM so long to move packages?

The partner shipper (OSM) has had my package since December 15 (according to the shipper). It took two weeks for the tracking number to be active in the system. It is now at a facility 100 miles from my house in York PA. The notification says it left the facility on Dec 30 and the USPS is waiting for said package. It feels like "left the facility" means they put it on the truck and parked it in the parking lot.
I see many reviews with similar complaints posted last year. I saw only one positive review of OSM by "Person Human." That looks like a fraudulent review to me.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Trash Company!

Really bad customer service and shipping speeds are abysmal.

Customer service doesn’t take accountability and will not give you any information.

They have made me start to inquire about shipping service used by companies and I will no longer purchase from any company that uses them as a third party shipper.

I have packages that have been sitting with them for weeks (4 at this point)!

Seriously, go out of business because you are adding no value to our human existence and are wasting peoples time and money.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Beware!! OSM Worldwide shipping

Beware!!! OSM world wide shipping is the slowest shipper ive ever delt with
Little if any tracking
After two weeks to ship a envelope size cd a cpl of states away still havnt reiceved barely any tracking info at all.
Really how hard is it to document location
.praying i even get my package at this point
POOR POOR POOR

21 December 2023
Unprompted review
Rated 1 out of 5 stars

If it were possible I would give 0…

If it were possible I would give 0 stars, this has to be the SLOWEST shipper I have ever had the misfortune to do business with. Honestly, I would Prefer to pay a little more for shipping and actually receive my package BEFORE the NEW YEAR ( order placed December 3).

I actually placed another order at the same time, which shipped from Australia, and it arrived in 4 days! This shipper, OMS WORLDWIDE, rates SLOWER than "snail mail". Once my package actually moves, and it moves S-L-O-W, to another destination it just sits there for days. This has been such a bad experience that if I ever see that They are the shipper (I will be sure to check) handling my order, I'll cancel my order.

2 December 2023
Unprompted review
Rated 1 out of 5 stars

JUST USE USPS!!

OSM P/U MY PACKAGE IN DETROIT THE 8TH, 122 MILES FROM MY HOME. NEXT STOP IS YORK, PA. TODAY, 393 MILES FROM MY HOME.
IF IT TRAVELED ON THE OHIO TURNPIKE, @ ONE TIME IT WAS 4 MILES FROM MY HOME.
DEPARTED YORK, PA TODAY, WONDER WHERE IT IS HEADED NOW.

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Dumpster Fire

Very slow shipping. Never on time. Packages will stay at locations for days without updating. Packages get lost. Not trustworthy. Füm I’m talking to you. Get another shipper.

11 December 2023
Unprompted review
Rated 1 out of 5 stars

There is a 4-star review by “Person…

There is a 4-star review by “Person Human”. I am only guessing, but that review might be an employee of OSM, as OSM is NOT a 4-star company. Like all of the other 1-star reviews, my experience has been rather awful. If there was a serious reduction in shipping costs, then I could somewhat understand, but the costs are relatively the same as with the other delivery groups.

My first experience was when HP sent me something. Frankly, I am stunned that HP would use this service, but to HP’s credit, they shipped the product again via another service, and I received that…BEFORE I received the OSM shipment. How pathetic is that?!

Currently, I have another package by another vendor that used OSM. It has been sitting in York, PA for four business days, and York is about one hour from me. Do they have one employee in York? What is going on?!

I have to agree with other reviewers and will simply never ever buy from a vendor that ships via OSM. They are truly THAT bad.

NOTE: The last time I wrote a negative 1-star review on any site was so many years ago, that I don’t even remember. I take no joy in writing negative reviews, but OSM’s service is so profoundly pathetic, that I really had to comment.

8 December 2023
Unprompted review
Rated 1 out of 5 stars

OSM is Garbage

This company is so incredibly slow it’s pathetic. My package left GA headed to Texas on December 2. It has been “arrived at partner shipping facility” for the past two days now. I’m in CSTAT which is only a couple hours from Houston where the package supposedly is at. I had another package ship through OSM a few months ago from the same company and it arrived a month late.

7 December 2023
Unprompted review

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