Outsurance were excellent. The person I spoke to was very polite, friendly and efficient. They gave me a price for my home insurance that was fair and reasonable. I saved 200 euros on the next best... See more
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Review summary
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Reviews shaping this summary
Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l w... See more
Hi I tried outinsurace as my sister had used them and they advertised on tv ,, strange the people always say they saved €250 etc on car insurance,, I had already had my car insurance so I... See more
Company replied
The person who managed my car insurance quote was excellent at her job. She has fabulous customer service skills, there was a huge number of questions so the call took awhile. But she had enough patie... See more
Company details
Written by the company
OUTsurance DAC trading as OUTsurance is regulated by the Central Bank of Ireland. We provide comprehensive, value-for-money car & home insurance to Irish consumers and are pioneering the concept of insurance cashback - the OUTbonus!
Contact info
2nd floor, Building 3, The Campus, Cherrywood Business Park, D18 TF72, Dublin, Ireland
- (01) 512 6200
- www.outsurance.ie
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The customer satisfaction manner in which.I was dealt with as…
The manner in which.I was dealt with as a customer was very good and efficient.
6 August 2026
Dylan made it really easy
Dylan made it very easy and was very helpful, requested a call back due to waiting for wages for payment and was no problem, also saved me a lot of money on my premium
6 August 2026
Bottom line ' value for money'
Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l will have car insurance to consider next summer andbl will see how OUT treats me then. Thanks.
29 July 2026
Harry was exceptional
Harry was exceptional. So helpful and explained everything thing very clearly. Absolute legend, will be referring on anyone I know who is renewing their insurance to him and the Outsurance team!!
6 August 2026
Staff price
29 July 2026
Brilliant thanks so much the girl I…
Brilliant thanks so much the girl I dealt with was so good
29 July 2026
Reply from OUTsurance Ireland
Thank you so much for the 5-star review!
Great customer service
Great customer service. Saved a substantial amount in comprehensive vs third party fire & theft with previous and look forward to getting money back in 3 years. Very happy new customer
29 July 2026
Reply from OUTsurance Ireland
We truly appreciate your support!
Customer service was very good
Customer service was very good. Everything explained thoroughly and staff were very friendly and helpful. Got a very good price on our home insurance.
5 August 2026
Reply from OUTsurance Ireland
We appreciate your positive feedback!
Reply from OUTsurance Ireland
Thank you for the great rating!
Reply from OUTsurance Ireland
It's great to know you're happy with our service!
Communication was excellent
Communication was excellent, your staff called back at the requested time and date.
5 August 2026
Reply from OUTsurance Ireland
We're glad you had a positive experience and we’re always looking for ways to improve even more!
Reply from OUTsurance Ireland
We're thrilled to hear you had a great experience with us!
Reply from OUTsurance Ireland
Thanks for taking the time to leave a review!
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