North Oxford MINI Reviews 

175
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... See more

Rated 5 out of 5 stars

Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.

Company replied

Rated 5 out of 5 stars

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... See more

Company replied

Rated 5 out of 5 stars

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... See more

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4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.7

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(175)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Probably the most pleasurable car purchase I have ever had, and I have purchased a lot of cars!
I really was impressed with the dealership and the non-pressured environment, certainly worth the 170 mile round trip. Simon really is an asset to Mini and your dealership, he was knowledgeable, friendly, professional, approachable and most importantly a really nice chap to deal with. 10/10 Thank you Simon and Oxford Mini!

15 April 2022
Unprompted review
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Reply from North Oxford MINI

Hi Andrew, that's fantastic to hear! Thank you for taking the time to leave us your 5 star review and for taking the 170 mile round trip to visit us. We're so happy to hear your experience with us was a positive one and we certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Fantastic customer service from Brian…

Fantastic customer service from Brian and Darren. The latter driving 20 miles to deliver a missing locking wheel nut so my tyre could be replaced.
Hugely appreciated and Brian’s customer service is a credit to the business. Thank you.

11 April 2022
Unprompted review
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Reply from North Oxford MINI

That's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to our North Oxford MINI Garage in the future.

Rated 5 out of 5 stars

Just purchased a new Clubman

Just purchased a new Clubman, fantastic service and advice from Simon. I am very happy with my new purchase and would fully recommend.

8 April 2022
Unprompted review
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Reply from North Oxford MINI

Hi Andrea, thank you for your fantastic review! We'll be sure to pass along your feedback to Simon :)

Rated 5 out of 5 stars

Fabulous new Mini and experience

I just traded in my old Mini for a new Mini Cooper Sport. I dealt with Rhys throughout and I was really pleased. The trade in price was very competitive and my new car was designed with all my requirements. There were some build delays which are not at the control of Oxford Mini and I was kept informed each step of the way. Collection day was great with a nice private presentation. Rhys took time to fully explain my new car and assisted with tech set up. I would recommend Oxford Mini to friends & Family and hope that my journey going forward with my new fabulous Mini will be just as great. Good job

4 April 2022
Unprompted review
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Reply from North Oxford MINI

Hi JN, we're thrilled to hear that you enjoyed our full sales journey from start to finish. We're so happy to hear your experience with us was a positive one and we certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Thank you Rhys!

I don’t very often write reviews but I had to write one based on my experience with North Oxford Mini and in particular Rhys. We popped into the mini showroom to have a look at the Mini electric as a possible trade in for my car. Rhys was immediately warm, welcoming and also included my little girl in conversation! I was absolutely bowled over by his knowledge. He offered me a 24 hour test drive which I eagerly went for. Upon returning the car today there was no pushing me to place and or bulldozing me into making an on the spot decision. I really respected him for taking the time to listen to everything I had to say. Keep up the good work Rhys! Hopefully I will be able to place an order soon!

24 March 2022
Unprompted review
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Reply from North Oxford MINI

Hi Rebecca, thank you for taking the time to leave Rhys such a great review, he'll be delighted. Take care, and we'll hope to see you again soon!

Rated 5 out of 5 stars

Fantastic Service

Picked up my new Mini Electric last week from North Oxford Mini. Rhys' knowledge is excellent and he has been so helpful and communicative, from my first test drive right through to delivery (including helping my partner secretly arrange a personalised roof as a surprise to me!). We couldn't have asked for a better experience, thank you again.

11 March 2022
Unprompted review
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Reply from North Oxford MINI

Hi Diane, that's excellent to hear! Thank you for taking you time to leave us such a glowing review, as it's greatly appreciated. Rhys and the team will be happy to hear that were alble to make your recent experience with us one to remember, and we hope you love your new MINI!

Rated 5 out of 5 stars

Great sales experience

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our minds up with no pressure after a good length test drive and a knowledgeable demonstration of the vehicle. A quick turnaround once the deal was done with good communication throughout. Less than a week later and we have the car. Would recommend highly.

22 January 2022
Unprompted review
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Reply from North Oxford MINI

Hi Richard, thank you for taking the time to leave Rhys and the team such a great review. Wishing you many happy driving miles in your new MINI Clubman and we'll hope to see you again in the future.

Rated 5 out of 5 stars

Top quality service

Met with Simon who showed us loads of great options. He was really friendly, knowledgeable, helpful, had loads of time to answer our annoying questions and we couldn't be happier. Would highly recommend - thanks

10 January 2022
Unprompted review
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Reply from North Oxford MINI

Thank you for taking the time to leave such a great review, Simon and the team will be delighted to hear your recent experience buying a new vehicle was such a positive one. Enjoy, and we'll hope to see you again in the future.

Rated 5 out of 5 stars

Excellent dealership

I recently bought a Mini Cooper from North Oxford Mini. Rhys was an excellent sales person, very helpful throughout the whole process.

6 January 2022
Unprompted review
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Reply from North Oxford MINI

Hi Colin, thank you for taking the time to leave such a great review for Rhys, we're always very happy to help and are pleased to have been able to help you find your dream MINI. Thank you for your review.

Rated 5 out of 5 stars

Worth waiting for!

After a 30 year wait (nothing to do with the lead-times) I finally purchased a new Mini which I had the pleasure of collecting on 26th November - both Harriet who I dealt with throughout the process & Josh (for the handover) have been a pleasure to deal with - a perfect amount of communication. A seamless experience from start to finish, I love my new Mini Cooper Classic, it was well worth that wait!

14 December 2021
Unprompted review
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Reply from North Oxford MINI

Thank you for taking the time to leave such a great review, Harriet and Josh will be delighted to hear your recent experience buying a new MINI was such a positive one. Enjoy your new MINI Cooper Classic and we'll hope to see you again in the future.

Rated 5 out of 5 stars

Just taken delivery of new Mini…

Just taken delivery of new Mini Electric and experienced a first class service from Rhys at the Long Hanborough garage. Very professional and nothing was too much trouble - always responding quickly to emails and keeping me informed every step of the way. A very happy customer, thank you!

13 December 2021
Unprompted review
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Reply from North Oxford MINI

Hi Gary, thank you for taking the time to leave Rhys such a great review. Wishing you many happy driving miles in your new MINI Electric and we'll hope to see you again in the future.

Rated 5 out of 5 stars

Just bought my new Mini from Rhys at…

Just bought my new Mini from Rhys at NOG Mini, excellent chap went above and beyond to review car options and gave me a great deal, including all the things that make a purchase complete!
Always happy for me to contact him to ask questions, and get over my user error issues......, look forward to dealing with him again in the future. :-))

29 November 2021
Unprompted review
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Reply from North Oxford MINI

Hi Christopher, thank you for taking the time to leave Rhys such a great review. Wishing you many happy driving miles in your new MINI and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Amazing cars and great service

I have had many cars over the years and until I bought a mini I have never had the sam make of car twice. i loved my petrol Mini Cooper and when Rhys contacted my about the mini electric I did it hesitate and booked an appointment for a test drive, the car blew me away and we placed an order immediately. So far we have purchased 3 minis from north Oxford mini and I’m sure we will buy more again in the future.
The sales process is so simple and easy and there is no pantomime and false promises like we had to endure with other car dealerships.
The sales team are brilliant and the service department are great too. I recommend anybody looking to buy a mini to visit here.

20 November 2021
Unprompted review
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Reply from North Oxford MINI

Hi Darren, thanks so much for taking the time to leave such a great review, we're really pleased to hear your recent experience buying your 3rd MINI with us was such a positive one. Many happy driving miles in your MINI Electric and we hope to see you again in the future.

Rated 5 out of 5 stars

Amazing service

Did part exchange with my old car to upgrade for a newer one, staff were very helpful and friendly. They were very patient with me as I’m not very knowledgeable when it comes to cars. Very quick service and were great at communicating with me through the experience. Can’t fault them

29 October 2021
Unprompted review
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Reply from North Oxford MINI

Thank you for leaving such a great review Mariella. We are glad to hear your most recent visit to North Oxford MINI was a positive one. We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent knowledge

Excellent knowledge, excellent advice, excellent service. Really helpful in understanding my needs, and advising appropriately. I didn't buy Mini in the end - but only because it wasn't the right car for me.

22 October 2021
Unprompted review
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Reply from North Oxford MINI

Hi there, that you for taking the time to leave such an honest review! We''re glad to hear that we could provide you with top notch service during your recent North Oxford MINI visit. We hope you find your dream car very soon!

Rated 5 out of 5 stars

Great service all round delivery and…

Great service all round delivery and collection totally recommend decent price.

18 October 2021
Unprompted review
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Reply from North Oxford MINI

Hi Paul, thank you for taking the time to leave such a fantastic review! We certainly look forward to welcoming you back to North Oxford MINI in the near future.

Rated 5 out of 5 stars

5 star service from mini 👏🏻

I recently purchased a car from mini north Oxford and the service I received was fantastic. Josh could not have been more helpful or knowledgeable about the car. From start to finish the service was impeccable. Without a doubt I would highly recommend josh and the North Oxford mini team.

17 September 2021
Unprompted review
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Reply from North Oxford MINI

Hi Bianca, thank you for your fantastic review! We'll be sure to pass along your feedback to Josh :)

Rated 5 out of 5 stars

Ricky was absolutely brilliant

Ricky was absolutely brilliant, made the whole process very comfortable and easy to follow.

10 September 2021
Unprompted review
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Reply from North Oxford MINI

Hi Aman, thank you for your review! Happy to hear to overall experience was a positive one.

Rated 5 out of 5 stars

Outstanding service

What can I say! We have never been to a garage where the staff are so friendly but certainly Rhys in particular. The day we came to look at a mini he was knowledgeable , friendly and not pushy at all. He was able to talk us through each spec with so much confidence! His service from start to finish has been exceptional and I am a very happy customer and a proud owner of a Mini Cooper S and I love it! Thank you Rhys and we need more like you! Even talking to Ben on the phone he was so helpful so a credit to your staff and a super happy customer

31 August 2021
Unprompted review
North Oxford MINI logo

Reply from North Oxford MINI

Hi Aarti, thank you for taking the time to leave Rhys and Ben such a great review. We're really pleased to have been able to help find you a car to be proud of! Many happy driving miles in your new MINI Cooper S and we'll hope to see you again in the future.

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