I needed help with getting a backup oxygen concentrator plus sending our current home oxygen concentrator in for repairs. (We have a mobile unit to keep the oxygen flowing, it just isn’t designed for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake helped with my purchase. He was extremely helpful with figuring out exactly what. I needed and what would work for me. It was very important that I get a model that was light weight. Jake patient... See more
Had my previous O2 Concentrator, fail after 8 years of us. Contacted American Medical, and worked with Cami Lummus. She was just exceptional in getting me a new one. We found it, quite loud in it... See more
Company replied
After researching units I sent an inquiry to Oxogen Concentration Store to get pricing. This was done early evening on a Saturday. Jake K called me about 15 minutes later and we went through different... See more
Company replied
Company details
- Oxygen equipment supplier
- Hospital equipment and supplies store
- Local Medical Service
- Medical Equipment Supplier
- Medical supply store
- Mobility equipment supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Needed new O2 Concentrator
Had my previous O2 Concentrator, fail after 8 years of us.
Contacted American Medical, and worked with Cami Lummus.
She was just exceptional in getting me a new one.
We found it, quite loud in its operation. Cami arranged a different machine, which is working out very well.
I could not be happier with the Support and professionalism Cami and the staff at AMS provided.
Exceptional in all respects.
29 June 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you for such a thoughtful and detailed review, Robert! We are sorry your first unit was louder than expected, but we are really glad Cami was able to quickly arrange a replacement that is working well for you. That kind of responsive, problem-solving service is what we truly aim to deliver. We will pass your kind words along to Cami and the team. If you ever need anything else, feel free to reach out, we are here to help!
I’m very pleased with the weight and…
I’m very pleased with the weight and easy to carry!
Plus it is not noisy or loud….
I charged it completely to 100 and then used it for Two hours this morning and I’m very pleased!
Pat Lepkowicz
29 June 2026
Reply from Oxygen Concentrator Store
Thank you for sharing your experience, Pat! It is wonderful to hear you are so pleased with the lightweight design, quiet operation, and battery performance. We hope it continues to serve you well. If you ever need anything else, feel free to reach out, we are here to help!
Received my OxyHome 5L Stationary…
Received my OxyHome 5L Stationary Concentrator on June 22, 2026 and couldn’t be happier. The service department was extremely helpful and knowledgeable. Delivery service was excellent and it was shipped in a heavy duty cardboard box. It’s quietest air condenser I’ve ever heard. I’ve woken up the last couple of nights to check and see if I even turned it on.
22 June 2026
Reply from Oxygen Concentrator Store
Thank you for the detailed and enthusiastic review, Patrick! We are thrilled to hear the OxyHome 5L arrived promptly, was packaged well, and has been so impressively quiet. We love that you have been waking up to check if it is on! Our service and delivery teams will be glad to hear this. If you ever need anything else, feel free to reach out, we are here to help!
Although the store communicated well
Although the store communicated well. The oxygen concentrator didn't work upon arrival after being repaired.
9 June 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback, Lavinda, and we sincerely apologize that your concentrator was not functioning properly when it arrived after the repair. That is absolutely not the experience we want for any of our customers, and we take situations like this very seriously. I'm glad we were able to reach out right away and work through some troubleshooting together, and that the unit is now up and running. Please don't hesitate to reach out at 877-303-9289 if anything comes up in the meantime, we want to make sure this is fully resolved for you.
Audrey helped make the process easy fir…
Audrey helped make the process easy fir me from the beginning.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Celia! We are so glad Audrey was able to make the entire process easy and stress-free for you from start to finish. We will be sure to pass your appreciation along to her. If you ever need anything else, feel free to reach out, we are here to help!
I am a repeat customer
I am a repeat customer. Had good experience last time an again this time.
11 June 2026
Reply from Oxygen Concentrator Store
Thank you for coming back to us, Annmarie! Knowing that you had another great experience means the world to us. Earning the loyalty of our customers is something we take great pride in, and we are honored to have you with us again. If you ever need anything else, feel free to reach out, we are here to help!
Knowledgeable and helpful people
Knowledgeable and helpful people. Very little wait time. Assistance getting the concentrator to the car.
19 June 2026
Reply from Oxygen Concentrator Store
Thank you for the kind feedback! We are so glad our team was knowledgeable, attentive, and even helped get the concentrator to your car. Those small details really matter to us. If you ever need anything else, feel free to reach out, we are here to help!
Tracey was great to work with
Tracey was great to work with. She was patient to be sure all my questions were answered. She was intuitive and knew what would best fit my needs. The unit arrived on time and in good condition. It was packaged extremely well. I have used the unit five times and has worked as expected.
19 June 2026
Reply from Oxygen Concentrator Store
Thank you for such a wonderful review, Brent! It is great to hear that Tracey was patient, intuitive, and made sure all your questions were answered. Knowing the unit arrived on time, was packaged well, and has performed as expected through multiple uses is exactly the result we work for. We will pass your kind words along to Tracey. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Diana! Efficient and helpful is exactly what we strive to be. We are glad the process went smoothly for you and that our team delivered. If you ever need anything else, feel free to reach out, we are here to help!
I would have given you 5 stars except…
I would have given you 5 stars except the internet experience was soooooo bad. Once I called you were great and the order came without difficulty and works fine. You just need to fix the Webpage:)
19 June 2026
Reply from Oxygen Concentrator Store
Thank you for the honest and thoughtful feedback, Sheryl! We are really glad our team delivered once you called in and that your order arrived without any trouble. We sincerely apologize for the frustrating online experience, and we truly appreciate you flagging the website issue. Your feedback is valuable and we will be sure to pass it along to the right team so we can work on improving it. If you ever need anything else, feel free to reach out, we are here to help!
This company treats me so well
This company treats me so well , I keep coming back.
All the people are so knowledgeable,and so nice and courteous.
19 June 2026
Reply from Oxygen Concentrator Store
Thank you so much, Doris! We are truly honored to have your continued loyalty, and comments like yours remind us why we love what we do. Our team prides itself on being knowledgeable and genuinely caring, and it means everything to know that comes through in every visit. If you ever need anything else, feel free to reach out, we are here to help!
Very helpful service in every way
Very helpful service in every way. Staff went out of the way to accomodate my needs. The product is great!
16 June 2026
Reply from Oxygen Concentrator Store
Thank you for the lovely feedback, Marilyn! We are so glad our team went out of their way to accommodate your needs and that you are happy with the product. That level of attentiveness is something we take seriously. If you ever need anything else, feel free to reach out, we are here to help!
Great customer service and all my…
Great customer service and all my questions were answered. Great help from John Paige.
11 June 2026
Reply from Oxygen Concentrator Store
Hi Mary, we are glad that we were able to provide excellent customer service and all you questions were answered. Great communication is what we strive for. Please let us know, if there is anything else we can help with.
Reply from Oxygen Concentrator Store
Thank you, Jeanette! Timeliness and genuine customer care are two things we work very hard to get right, and we are glad both came through in your experience. We truly appreciate your support. If you ever need anything else, feel free to reach out, we are here to help!
Great company
Great company: Webpage is clear and well structured. I found what I needed and the agents were very helpful in helping me to pick the right POC for a competitive price. Shipment was fast and everything arrived without damage in safe packaging.
11 June 2026
Reply from Oxygen Concentrator Store
Thank you for the thorough and kind review, Marco! We are glad the website made it easy to find what you needed, our agents helped you select the right POC at a competitive price, and everything arrived quickly and safely. That end-to-end experience is exactly what we strive for. If you ever need anything else, feel free to reach out, we are here to help!
Excellent Customer Support
Audrey was fantastic! Trying to research portable oxygen concentrators online was akin to going down a rabbit hole! I spoke with several other sales people at other companies; Audrey by far was the most knowledgeable & pleasant. She also did her best to match another retailer's price. Since Oxygen Concentrator Store is the only authorized dealer for Imogen, purchasing through them seemed the wisest option. My machine is supposed to be shipped today (same day) & delivered in 3 business days, which is impressive!
25 June 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you for such a thoughtful review, Janice! We are so glad Audrey stood out among your research and made you feel confident in your choice. Her dedication to being knowledgeable and going the extra mile on pricing truly reflects the standard we hold ourselves to. We hope the machine arrives quickly and serves you exceptionally well. If you ever need anything else, feel free to reach out, we are here to help!
I had to return the merchandise for…
I had to return the merchandise for reasons not related at all to the quality of the products provided or the outstanding customer service I was given. Would not hesitate to deal with this company if the occassion should arise again.
11 June 2026
Reply from Oxygen Concentrator Store
Thank you for the kind words, Dorcas! We completely understand that sometimes circumstances change, and we are glad the return process was not a source of added stress. It means a great deal to know you had a positive experience with our team and that you would come back if the need arises. We would be happy to help whenever you are ready. If you ever need anything else, feel free to reach out, we are here to help!
honesty and upfront
Taking the time to answer my questions no pressure to buy and just a nice place and person that helped me
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Sherry! A no-pressure, informative, and pleasant experience is exactly the kind of environment we want every customer to feel. We are so glad that came through for you. If you ever need anything else, feel free to reach out, we are here to help!
After researching units I sent an…
After researching units I sent an inquiry to Oxogen Concentration Store to get pricing. This was done early evening on a Saturday. Jake K called me about 15 minutes later and we went through different units and pricing structure. Jake was very informative and made the whole transaction seem effortlessly seamless. I received the unit 3 days later and have been very happy with its performance. It is all the things Jake said it would be. I am very happy with the purchase and service I received.
8 June 2026
Reply from Oxygen Concentrator Store
Thank you for the wonderful review! We are so glad Jake reached out quickly on a Saturday evening and made the entire transaction feel effortless. It is great to hear the unit arrived in just three days and has been performing exactly as described. We will be sure to pass your kind words along to Jake. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Brian! Good customer service and a smooth, easy process are things we genuinely prioritize, and we are glad both came through for you. We appreciate you taking the time to share your feedback. If you ever need anything else, feel free to reach out, we are here to help!
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