I needed help with getting a backup oxygen concentrator plus sending our current home oxygen concentrator in for repairs. (We have a mobile unit to keep the oxygen flowing, it just isn’t designed for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake helped with my purchase. He was extremely helpful with figuring out exactly what. I needed and what would work for me. It was very important that I get a model that was light weight. Jake patient... See more
Company replied
Had my previous O2 Concentrator, fail after 8 years of us. Contacted American Medical, and worked with Cami Lummus. She was just exceptional in getting me a new one. We found it, quite loud in it... See more
Company replied
After researching units I sent an inquiry to Oxogen Concentration Store to get pricing. This was done early evening on a Saturday. Jake K called me about 15 minutes later and we went through different... See more
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Company details
- Oxygen equipment supplier
- Hospital equipment and supplies store
- Local Medical Service
- Medical Equipment Supplier
- Medical supply store
- Mobility equipment supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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When I ordered it I told Tammy that I…
When I ordered it I told Tammy that I wanted the same pouch that I received on my first purchase, with a belt clip. She said okay. That was not what I received. I was told during the return process that it not been available for years. Why wasn't I told that at the time? I had to pay return costs
26 June 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback.
We are so glad we found the older style bag you inquired about in our warehouse and had that sent out to you.
If there's anything still unresolved on your end, please reach out to us directly at 877-303-9289 so we can make this right. Thank you again for giving us the chance to correct this.
Great to deal with.
19 June 2026
Reply from Oxygen Concentrator Store
Thank you, Philip. We are glad we were great to deal with. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
My concentrator works well and was…
My concentrator works well and was repaired in a short amount of time. I was very pleased with the service and helpful staff.
9 June 2026
Reply from Oxygen Concentrator Store
Thank you, Richard. We are glad your concentrator works well, that the repair was completed quickly, and that our staff were helpful throughout. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Doug. We are glad you experienced good communication and follow up. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Easy to do business on walk in basis
Easy to do business on walk in basis.
Receptionist found me in the system, found n available sales person who took care of my needs. I was in and out I. 10 minutes or less.
25 June 2026
Reply from Oxygen Concentrator Store
Thank you, Tom. We are glad your walk-in visit was easy, that our receptionist found you in the system quickly, and that a salesperson took great care of your needs in 10 minutes or less. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
quick contact from Sales after my…
quick contact from Sales after my inquiry, fast delivery and quick response to questions I had setting up HEPA filter
25 June 2026
Reply from Oxygen Concentrator Store
Thank you for the great review. We are glad our sales team contacted you quickly after your inquiry, delivered fast, and responded promptly to your questions about setting up the HEPA filter. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
The customer service representative was…
The customer service representative was very helpful and had my product mailed that day.
16 June 2026
Reply from Oxygen Concentrator Store
Thank you, Connie. We are glad our customer service representative was so helpful and got your product mailed out the same day. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Drew was very pleasant to talk to
Drew was very pleasant to talk to. I do find the size of the concentrator is a little to big for me to handle and I cannot do it by myself, but it has the settings I really need unlike the carry concentrator I was using.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Sharon. We are glad Drew was pleasant to work with and that the concentrator has the settings you need. We understand it can be a bit large to handle on your own, and we would be happy to talk through options or accessories that might make it easier for you. If you ever need anything else, feel free to reach out, we are here to help!
Great service
24 June 2026
Reply from Oxygen Concentrator Store
Thank you, Zeke. We are so glad you experienced great service. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Thatcher provides an excellent…
Thatcher provides an excellent regardless of my concerns
24 June 2026
Reply from Oxygen Concentrator Store
Thank you, Ruth. We are glad Thatcher provided excellent service and addressed your concerns. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Been with them for years- great service…
Been with them for years- great service and great products!
9 September 2025
Reply from Oxygen Concentrator Store
Thank you for your loyalty over the years. It means so much to us that you continue to enjoy great service and great products. We are grateful to have you as a long-time customer. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Kelly. We are glad you found our team to provide great, knowledgeable, and helpful service. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you so much for your kind words, Leonora! We are thrilled to hear that your experience was great in all aspects. That is a helpful note about the cord length, and we appreciate you sharing it. We are always looking for ways to improve, and customer feedback like yours helps us do that. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you for the wonderful feedback, Bart! We are so glad our team has consistently made a great impression with their friendly and professional service. It means a lot to us to hear that. If you ever need anything else, feel free to reach out, we are here to help!
Great products and service
Azi was great! I couldn’t ask for a better experience. Product is quality and service was A+
23 June 2026
Reply from Oxygen Concentrator Store
Thank you so much for sharing your experience! We will be sure to pass your kind words along to Aziz. It is always rewarding to hear when our team delivers the kind of service that truly makes a difference. We are glad the product met your expectations as well. If you ever need anything else, feel free to reach out, we are here to help!
Everything came and works great
Everything came and works great. John was very helpful. I am so happy to havey rove 6. Thank you
17 June 2026
Reply from Oxygen Concentrator Store
Thank you for the wonderful review, Edna! We are so happy to hear everything arrived and is working great. We will make sure to share your kind words with John. Your satisfaction means everything to us, and we hope your Inogen Rove 6 continues to serve you well. If you ever need anything else, feel free to reach out, we are here to help!
Great Service & Support!
My wife of 34 years, came out of the hospital after a 12 day stay. Her oxygen requirements coming home, we’re more than the 5L oxygen generator we had there. We were sent a 10L rental, which was provided by Apria Air. The rental machine was excessively loud, and had over 11,000 hours on it. I called the Oxygen Store and had the privilege of talking with Nick. He told me that the machine we had, was over three years old and recommended a new unit by Drive. The new unit showed up two days later, unfortunately, was noisy, and the yellow light continued to go to red. I called Nick, who thought that the unit could possibly have been damaged in transit, which is certainly possible. I told him I preferred a different unit, and he recommended another, about $400 more, made by New Life. The replacement machine arrived two days later, and was everything I hoped for. It worked right out of the box, and is the quietest machine that we have had. Shipping instructions (to return the original unit) were provided at no cost. Nick continued to follow up with me afterwards, just to make sure everything was working and I was happy. Nick could not have be more professional and caring. I’ve been around the block a few times, have seen the good and the bad, but my experience with Nick and Oxygen Store was as good as it gets. I would give him 10 Stars if I could!
18 June 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you so much for taking the time to share such a detailed and thoughtful review. We hope your wife continues to recover well and is feeling more comfortable at home. Nick is a true asset to our team, and knowing he was able to guide you through the process with care and professionalism means the world to us. We will absolutely pass your kind words along to him. We stand behind the products we carry and are glad the NewLife unit is working exactly as expected. If you ever need anything else, feel free to reach out, we are here to help!
They made a quick turnaround in…
They made a quick turnaround in repairing my concentrator under warranty.
30 June 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you for the great review, James! We are glad we were able to get your concentrator repaired quickly and back in your hands under warranty. Keeping our customers up and running is always our top priority. If you ever need anything else, feel free to reach out, we are here to help!
I initially filled out a contact…
I initially filled out a contact request as it was after normal business hours but was surprised to get a call back a few minutes later. Had a very helpful conversation with an employee named Thatcher and ended up ordering a Caire concentrator as he confirmed all the information I had gathered from other internet sites on that particular unit (Eclipse 5).
23 June 2026
Reply from Oxygen Concentrator Store
Thank you for sharing your experience, Richard! We are glad Thatcher was able to reach out promptly and help you feel confident in your decision. The Caire Eclipse 5 is a fantastic unit, and it sounds like it was a great fit for your needs. We would love to know if there is anything we could have done to make your experience a full five stars. Your feedback helps us continue improving. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, James! We are so glad you experienced that personal touch, and that your product arrived quickly and in great shape. If you ever need anything else, feel free to reach out, we are here to help!
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