Paladin Sports Reviews 119

I had an extremely disappointing experience with Paladin Sports and feel it’s important to share it clearly.

My initial contact was with Vanessa, who spoke to me abruptly during our first call and cut me off mid‑sentence with, “Are you going to let me speak.” Despite this, I continued because she assured me they could closely match the detailed mock‑up I provided.

The first mock‑up contained obvious errors. When I pointed them out, I was told it was an “optical illusion.” The second mock‑up introduced new mistakes I never asked for. I then supplied a clear correction document — exactly as their own form invites customers to do.

The next morning, I received a call from Reed, who identified himself as one of the owners. Instead of resolving anything, he told me they would not make any further edits, that my order was small compared to their usual work, and that they wouldn’t “waste any more time” on it. He instructed me not to contact Vanessa again and ended the call by hanging up on me.

Shortly after this, my access to their website was blocked, and all communication stopped. Even when I tried to proceed with their incorrect design just to finalize the order, I received no response.

I approached this process politely, professionally, and with a fully prepared design. Being dismissed, blocked, and spoken to like an inconvenience was unacceptable. Based on my experience with Vanessa and Reed, I would strongly caution anyone — especially small clubs or teams — to think very carefully before choosing this company for custom apparel.

Very poor quality . Sizing was inconsistent even if it was the same size they were all different. Overall quality of products was poor. Do not recommend

I bought a cap from Akl $35 and delivery charge was $30 to Sydney.
Never again.

Delivered promptly and my daughter loves her hoodie!

Happy with sizing & fit

The team at paladin did an amazing job on my Royal Australian navy pti shirt.
I purchased one sized medium to see how it fit and it was perfect size.
Next time ordering becomes available I'll be purchasing 4 more!
Thanks team!

Excellent quality, easy to deal with, always helpful and item are delivered in a timely matter

Great design by Fridge and quality is pretty decent. Should wear well.

TERRIBLE! Product sent with no logos, logos with poor colour quality, lettering you cannot read. There is no quality control, communication is non existent and continuous excuse after excuse. NEVER AGAIN

My jumper size medium barely even fits me you should have had sizing details beside it because if I knew I would have purchased a large!!

Fast delivery and a great product. Good communication

Super easy super quick. Very good at communication. Thanks

No complaints right on time , much appreciated.

Simple online transaction and speedy delivery.

You have sent the wrong product, and the product you have sent is not my size, extremely disappointing.
I ordered a cap and you sent a polo shirt!!

An excellent shirt that I’m very, very happy with.