I had an extremely disappointing experience with Paladin Sports and feel it’s important to share it clearly. My initial contact was with Vanessa, who spoke to me abruptly during our first c... See more
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Size is just not quite right re cut/fit of training shirt and shorts. Material feels low quality. Colours look different to original design proofs. Shipping & purchase easy and well handled wit... See more
Company replied
I paid for express shipping for an item that's taken over 8 weeks to arrive. Express posting/shipping shouldn't even be an option in this case. Moreover, Paladin should warn customers that the item ha... See more
Company replied
After months of waiting (which I understand up to a point- other overseas purchases did not take this long to arrive), the polo short was very poor quality, with the logos to easy to wear off. All the... See more
Company replied
Company details
Information provided by various external sources
Built on three pillars of Quality, Timeframe and Customer Service. Our success requires all three to be executed with great passion and care. Always available and no task too hard. Join our family and experience the difference.
Contact info
Unit 1, 32 CAMPBELL AVE, 2099, DEE WHY, Australia
- 02 9939 8818
- sales@paladinsports.com
- www.paladinsports.com
Reply from Paladin Sports
Hi Chet, Thank you so much for your review! We hope you enjoy your item! Kind Regards, The Paladin Crew.
Never received all-in package
7 March 2021
Reply from Paladin Sports
Hi Paul. Thank you for your review. We were told only one item was selected by each individual customer so sorry if there was any confusion there. I would contact Men of League directly if you need any further information in regards to your order. Kind Regards, The Paladin Crew.
Overall disappointing products...
Size is just not quite right re cut/fit of training shirt and shorts.
Material feels low quality.
Colours look different to original design proofs.
Shipping & purchase easy and well handled with around 2 month lead time from order time. Disappointing that shipping from Aus post during Covid was the best thing about this order.
Overall, I would not purchase again and would suggest using another supplier for team kit.
4 February 2021
Reply from Paladin Sports
G'Day Andy,
How are you going?
First off - thanks for taking the time to leave a review, we really appreciate the feedback (even when it is not flash).
OK, to the issues here.
We take your review very seriously, and a case has been setup internally to action.
I have just been I touch with account manager for your club and relayed your comments.
We will be setting up a meeting with the club in the morning to address this and identify any issues brought up here.
I would expect that we will be in touch tomorrow.
Kind Regards,
The Paladin Crew
Everything promised was delivered.
4 February 2021
Reply from Paladin Sports
Hi John,
Thanks so much for the review.
Glad all is well - enjoy the kit!
Cheers,
The Paladin Crew
Amazingly easy transaction on-line and…
Amazingly easy transaction on-line and the payment process worked well from the States. Shipping to the US very reasonable.
4 February 2021
Reply from Paladin Sports
G'Day Thomas,
Thanks so much for the great review!
Hope you enjoy the gear.
Stay safe over there!
Kind Regards,
The Paladin Crew
Great design of shirts colours and comfy to wear
Great quality shirts - they were good in hot weather they breathed well whilst eating them . Kept sun ☀️ off our arms wearing the long sleeve shirts .
Not too sure how long the stick on logo will last .
Think it have been good if embroidered or screen printed
24 January 2021
Reply from Paladin Sports
Hi Luke,
Thanks for the review and feedback - much appreciated!
With the logos, it often comes down to things like complexity of logo (colours, etc) and the type of material it is needing to be applied to.
Any issues, please let us know.
Kind regards,
The Paladin Crew
shirt quality was poor.
19 January 2021
Reply from Paladin Sports
G'Day Paul,
Thanks for taking the time to leave your review.
I been told that there was some issue with the vector file used to create this shirt.
Think this was addressed by our sales team with you, and also addressed by the design/production team with the next version of this shirt.
If we can assist with anything else, please let us know.
Kind Regards,
The Paladin Crew
Excellent product excellent service
16 January 2021
Reply from Paladin Sports
Hi Trish,
Thanks for your review, we really appreciate it!
Glad you like the gear and service.
All the best for 2021!
Cheers,
The Paladin Crew
Reply from Paladin Sports
Hi Richie,
Glad you like the gear and the process!
Thanks for taking the time to let us know.
All the best,
The Paladin Crew
Reply from Paladin Sports
G'Day Shane,
Thank you for your review.
Will feed back your review to the rest of the team here.
All the best,
The Paladin Crew
Reply from Paladin Sports
Hi Jenny,
Many thanks for submitting your review.
Glad you like the gear!
All the best,
The Paladin Crew
Took approx 8 weeks to be delivered…
Took approx 8 weeks to be delivered which was disappointing. Tracking system of delivery was valuable.
13 December 2020
Reply from Paladin Sports
Hi Trent,
Thanks for the feedback.
It is a downside of the Pre Orders, however the upside is that the club saves money by not having stock lying around.
We are constantly looking at ways to reduce the timeframes.
Hope the season is going well.
Cheers,
The Paladin Crew
Great quality product with our UWA…
Great quality product with our UWA Rugby logo and personalised shoe bag. Beanie will be a welcome addition in colder weather too.
🙏🏽 Thanks!
12 December 2020
Reply from Paladin Sports
Hi Charlotte,
Many thanks for taking the time to review us.
Glad you like the gear!
Cheers,
The Paladin Crew
Great products
High quality products arrived in good time. Ordering was super easy. Good postal rates and communication.
10 December 2020
Reply from Paladin Sports
Hi Kellie,
Many thanks for taking the time to leave your review.
So glad that you like the gear and the service.
I will pass onto the team.
Have a great Christmas.
Cheers,
The Paladin Crew
Very happy great service and quick I…
Very happy great service and quick I definitely recommend to friends.
10 December 2020
Reply from Paladin Sports
G'Day Barry,
Thank you for the great review - will pass on the feedback to the team here.
Have a great Christmas,
Cheers,
The Paladin Crew
Reply from Paladin Sports
Hi Jared,
Thanks for taking the time to leave a review, and thanks for all you and your colleagues do for us.
Wishing you a safe Christmas,
Cheers,
The Paladin Crew
Unreliable.
Booked next day delivery, it's been 5 days, still hasn't arrived. So unreliable.
4 December 2020
Reply from Paladin Sports
Dear Emilie,
Thank you so much for taking the time to leave us a review.
Sorry that your experience has not been as fantastic as we aim for.
I have looked into your order and can see that it was placed on the 30th November.
It was picked, packed and sent via AusPost Express the next morning on the 1st Dec.
The Force stock is kept in WA. AusPost Express Perth to Sydney is usually 2 business days at the moment.
I can see by the tracking that your order has been in Sydney since Tuesday 9PM.
We understand that the delay is frustrating, but we also understand that our delivery partners are doing their best during what are pretty hectic times for parcel delivery.
In saying that, we have refunded your shipping cost and hope that goes some way to make amends.
Kind Regards,
The Paladin Crew
great gear quality products
3 December 2020
Service was prompt and fast and the…
Service was prompt and fast and the price was right
3 December 2020
Excellent service
22 November 2020
Reply from Paladin Sports
Hi Alison,
Thanks so much for taking the time to leave us a review.
We are glad that you like the service, and hope that you enjoy the gear!
All the best,
The Paladin Crew
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