Andreia has now down 2 cruises for us. Started looking wasn’t sure what we exactly wanted but with her knowledge she was able to put us together to unbelievable packages. Next year off to the med an... See more

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Company details
- #12 of 38 best companies in Cruise agency
- #17 of 53 best companies in Cruise Travel Agency
- #21 of 143 best companies in Tour operator
- #36 of 201 best companies in Travel agent
- #14 of 97 best companies in Travel deals
Paramount Cruises
Written by the company
- Welcome to Paramount Cruises, we’re a boutique, independent cruise specialist travel agency based in London. Our mission is to put together great value, tailor-made cruise packages which will leave you with lasting memories.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 020 7947 0270
- info@paramountcruises.com
- www.paramountcruises.com
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We had alot of trouble booking this…
We had alot of trouble booking this cruise, it was no fault of the staff it was the bank. Robin and Vanessa were great and really put us at ease. Thankyou.

Reply from Paramount Cruises
Robin went above and beyond when…
Robin went above and beyond when booking our cruise and stay holiday. He was very polite and knowledgeable about the trip, also helpful with answering any questions we had. We didn’t feel pressured or rushed. Overall an excellent experience and will definitely use Robin at Paramount cruises for any future trips we book. Thank you we would highly recommend.

Reply from Paramount Cruises
This is our second time booking a…
This is our second time booking a cruise package through Paramount Cruises. They are always efficient and listen to what you require and always deliver.
It is always great to have a professional one stop place to book your cruise and full holiday package, flights, hotels, transfers etc.
Thanks

Reply from Paramount Cruises
Caitlin has been very helpful with our…
Caitlin has been very helpful with our booking … we recently travelled with paramount cruises in the time when the Middle East was happening and Caitlin also then was very informative and always communicated with me usually minutes after i messaged with my concerns re flights etc … I have no hesitation booking with paramount again everything was top class no issues at all .

Reply from Paramount Cruises
Music Cities USA and Caribbean Cruise
Great Itinerary.
Music cities of the deep south USA with all inclusive Caribbean cruise.
Your travel expert Andreia was superb.
Andreia was knowledgeable, professional, personable and above all so patient.
Thank you

Reply from Paramount Cruises
Very good service
Tina was a great help in sorting out our booking. Very efficient and professional service received, thank you.

Reply from Paramount Cruises
Great service
I was delighted with the service and helpfulness of Paramount Cruise especially Andreia. I was kept informed of the procedure but they were not pushy. They provided full details and even held my cruise while I had to check a few further details. They made it very easy to book.

Reply from Paramount Cruises
Excellent service from Robin at…
Excellent service from Robin at Paramount Cruises

Reply from Paramount Cruises
Excellent service throughout
Excellent service throughout
We've just returned from a fabulous trip organised through Paramount cruises, great service from booking (with Mikey) and later changes with Alice & Leah
Due to the troubles in the Middle East we had to change our route and ended up staying in LA on our way to Australia & New Zealed
We had to change all 4 flights, 2 Resort hotels & 8 transfers and every thing was completed smoothly and efficiently. Thankyou for a fabulous trip and some great memories
John & Mandy

Reply from Paramount Cruises
Everything from booking my cruise (…
Everything from booking my cruise ( over 18 month previously) to getting back in UK was covered, hotel stays, excursions, transfers, highly recommended

Reply from Paramount Cruises
Tina was extremely helpful
Tina was extremely helpful , answering all my questions with care , felt I was at ease with her . Its my first "big" holiday so now feel confident enough to book .

Reply from Paramount Cruises
Mardi Gras trip
It was very straight forward, Andreia was very helpfull, not pushy, gave us all the information that we needed for us to book the holiday and the transaction went very smoothly, will certainly use these again,

Reply from Paramount Cruises
Highly Recommended
A courteous, friendly and professional service throughout the booking process with all questions being responded to in a timely manner by a knowledgeable agent.

Reply from Paramount Cruises
If I could give more stars I would
If I could give more stars I would. We traveled to memphis then new orleans followed by a 7 day cruise. Everything was organised to the last detail. Tina Cohen arranged everything seamlessly and I would definitely use this company again for tailor made holidays. Thank you x

Reply from Paramount Cruises
Excellent customer service
I have booked my first ever cruise through Andreia and it couldn’t have been easier. Very easy and quick communications which has relieved a lot of stress for me. Thank you very much.

Reply from Paramount Cruises
WONDERFUL AGENT - ANDREIA
I have been using paramount cruises for my bookings for a while now, Andreia always makes my bookings so easy and care free for me. Andreia goes above and beyond looking after us and is always on hand to answer any questions i may have. Using Paramount has taken the stress of booking holidays away for me. Everything is so simple to follow. Thank you so much for all you do for us Andreia, we are lucky to have you as our agent.

Reply from Paramount Cruises
Andrea made the experience much easier…
Andrea made the experience much easier .. was very patience with me and my endless questions about the cruise
And went the extra mile to make it a very personalized experience

Reply from Paramount Cruises
I’m very happy to have come across…
I’m very happy to have come across Paramount and I was lucky to have dealt with Caitlin who was the most patient and dud everything possible to find me the best deal she could, great communication skills too-highly recommended 😊

Reply from Paramount Cruises
Great service and communication
We have used Tina on several occasions to book our Virgin Voyages cruises and she has always been fantastic. Great communication and makes things so easy for us. We won’t hesitate to use again for our next cruise. We throughly enjoyed our Caribbean voyage on the Brilliant lady!

Reply from Paramount Cruises
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