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Parker Prestige Reviews 

1,068
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and not pushy, making the car buying process a pleasure. The overall service, from initial inquiry to driving away, is frequently described as excellent, smooth, and efficient. Customers are consistently satisfied with the quality of the vehicles, which are accurately described and often exceed expectations. Many reviewers highlight exceptional customer service and after-sales support, with issues being handled quickly and professionally. People appreciate the clear communication and the stress-free, enjoyable experience of purchasing their new car.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent and professional... See more

Product

People report positive experiences with the product, often praising the quality and condition of the... See more

User experience

Customers had positive experiences with user experience, describing it as excellent, enjoyable, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Bought a Mercedes EQS from Craig at Parker Prestige in July 2026. The entire experience was enjoyable and professional from start to finish. At no point was there any pressure put on, we had a very go... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,068)

285 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

From the initial call to Tony, the test drive the next morning and the smooth trade, and purchase of our new car, Tony made it a quick and easy process with plenty of helpful information along the way. i would have no hesitation in using Parker Prestige again.

25 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the wonderful review!

We're delighted to hear Tony made the entire process straightforward, from your first enquiry through to the test drive, part exchange and collection of your new car. It's great to know his helpful advice and communication made everything quick and hassle-free.

Rated 5 out of 5 stars

Mercedes A35 - A big smile on my face

Excellent service and communication from Craig. Just purchased a Mercedes A35. Amazing car presented very well and clean. I definitely recommend Parker Prestige to anyone looking for their next quality car. Well done fellas and I’m sure I’ll be coming to you again.

24 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! And for your recommendation and your kind words about the team. We hope you enjoy your new A35, and we look forward to welcoming you back when it's time for your next car! 🚗

Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was excellent. Tony the salesman was brilliant, answered all my questions and was very knowledgeable. Would highly recommend and will be returning for my next car. The range of cars they have is excellent and all at good prices.

23 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We really appreciate your recommendation and your kind words about Nathan. Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

A Purchase I’m Very Happy With

Craig made sure everything ran smoothly, talked me threw everything, got the car ready for when I wanted it to be, nothing bad to say about the company, he’s also checked in to see if everything’s ok with the car etc which not many places do once they have your money, so fair play. Well happy with the car! Would definitely recommend Parker prestige. 10/10

18 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a brilliant review!

We're thrilled you're so happy with your new car, and your recommendation means a great deal to us. Thank you for choosing Parker Prestige, and we hope you enjoy every mile ahead! 🚗⭐

Rated 5 out of 5 stars

I had the pleasure of dealing with…Nathan

I had the pleasure of dealing with Nathan whilst purchasing my new car. He was very thorough and made sure all my needs were met. I would highly recommend Nathan and Parker Prestige, first class experience from start to finish.

17 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear Nathan made your car-buying experience such a positive one. It's great to know he took the time to ensure everything was taken care of and that you felt well looked after from start to finish.

Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

I cannot praise Jack and the Parker…

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack (and Tony and Sam) - no hard sell from him; he immediately understood our predicament and was incredibly prompt in responding to questions. He/they took the pain out of having to replace a stolen car. We have a cracker of a car now. Thank you.

18 July 2026
Unprompted review
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Reply from Parker Prestige

It's fantastic to hear you're so pleased with your new car. Thank you for placing your trust in Parker Prestige, and we truly appreciate your recommendation. We wish you many happy miles ahead! 🚗

Rated 5 out of 5 stars

BMW X 3

BMW X 3
I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee.
The car was exactly as described by Tony during our phone conversations,nothing was too much trouble for him, he set up my phone and Sat Nav before I made my 3 hour journey home. Would definitely recommend.

11 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear your journey to collect your BMW X3 was worthwhile and that Tony made you feel so welcome from the moment you arrived. We really appreciate your recommendation and thank you for choosing Parker Prestige. Enjoy your BMW X3, and we hope to see you again in the future! 🚗

Rated 5 out of 5 stars

Thanks for the great experience......

Fantastic service and attention from Craig.
Vehicle presented in showroom as new condition - the ceramic coating made a huge difference.
Recommended.

18 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear Craig provided such great service and that you were impressed with the presentation of your vehicle. We really appreciate your recommendation. Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your new car! 🚗

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish. We dealt with jack who has such a lovely calm friendly demeanor. Never felt any pressure he made it a pleasure to buy a new car no stress at all. Best experience in over 30 years of purchasing cars. Dog friendly showroom and staff too.

13 July 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear you had such a relaxed and enjoyable experience with Jack. Creating a friendly, no-pressure environment is something we pride ourselves on, so it's wonderful to know it made this your best car-buying experience in over 30 years.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Jack answered any questions I had even during out of office hours and his colleague Nathan provided additional support when Jack was away.

10 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear you received excellent service throughout your purchase. It's great to know Jack was always on hand to answer your questions, and that Nathan stepped in to ensure everything continued smoothly while Jack was away.

We really appreciate your kind words and thank you for choosing Parker Prestige.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Bought an Audi SQ5 and I couldn’t be happier with it.

20 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're delighted to hear you had an excellent experience from start to finish and that you're so pleased with your Audi SQ5. It was a pleasure to help you find your new car.

Rated 5 out of 5 stars

My second car from Parker prestige…

My second car from Parker prestige sales man Tony went above and beyond nothing too much trouble. Will definitely recommend Tony and Parker Prestige to my family and friends. Will return in the future

26 June 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear Tony went above and beyond to make your experience another great one. Knowing you'd recommend both Tony and Parker Prestige to your family and friends means a great deal to us.

Enjoy your new car, and we look forward to welcoming you back again in the future! 🚗

Rated 5 out of 5 stars

Recently bought a BMW 4 series

Recently bought a BMW 4 series. Cannot recommend Parker prestige enough. Considering I live 200 miles from them their help has been outstanding, like they were living next door.
From the second I put an interest in for the car Craig was extremely helpful in all manners of specs on the car itself, paperwork and also with help the part ex for my current vehicle. It was all so smooth and they took care of everything!
The car itself is exactly as advertised and couldn’t be happier with it.
Again can’t recommend them enough massive thank you to Craig and his team for helping sort everything out and thank you to Chris who delivered the vehicle to me!
I’ll be recommending Parker prestige to anyone I know who’s looking for a new vehicle

7 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an amazing review!

We're thrilled to hear that, despite being 200 miles away, the whole process felt so straightforward. It's also great to hear your BMW 4 Series arrived exactly as advertised, and we'll be sure to pass your thanks on to Chris for the delivery.

Thank you for choosing Parker Prestige. We hope you enjoy every mile in your new BMW and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Top company who care about their customers

From my first contact with Jack I felt really comfortable with Him and the company. Jack did everything he promised and made the purchase special. Simon was also very helpful. The caring attentive sales team definitely helped the decision to buy my car from Parker Prestige. It was a really pleasant experience overall I am convinced they are a top company who care about their customers

27 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We're delighted to hear you felt comfortable and well looked after from your very first conversation with Jack. Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

Everything was made really easy from…

Everything was made really easy from start to finish. Excellent range of cars. Will definitely use Parker Prestige again in the future

29 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We really appreciate your support and look forward to welcoming you back to Parker Prestige when it's time for your next car. Enjoy the drive! 🚗

Rated 5 out of 5 stars

Excellent experience

I brought a BMW 2 series from Parker Prestige and was helped through the process by Nathan who was extremely helpful allowing me test drives of 3 vehicles that day. Nathan’s assistance was a positive and friendly one, and on the day of completion even picked me up from Darlington train station as I was travelling from the midands. He has dealt with an queries professionally and with haste, so I would like to say thank you to Nathan, and the rest of the team for my new car and experience.

25 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Nathan made your purchase such a positive experience. It’s great to know we went the extra mile to make everything as convenient and enjoyable as possible.

Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your BMW 2 Series! 🚗

Rated 5 out of 5 stars

Excellent service from Nathan and team

Excellent service from Nathan and team.
We bought a lovely Maserati which was 3 years old. I bought it on line and was delivered to our house by Chris and wanted to thank him.
He even made sure it was valeted before handing it over after it had been driven to us.
The car was in immaculate condition and would definitely use this company again.

30 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the excellent review!

We’re delighted to hear that your experience with Nathan and the team was so positive, and that your online purchase went smoothly right through to delivery.

We really appreciate your trust in buying remotely. Thank you for choosing Parker Prestige, and we look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Just got my 3rd car from Parker…

Just got my 3rd car from Parker Prestige. Another really easy deal and an excellent car, as well as another strong pat ex value. Nathan was great to deal with yet again and very helpful. They are a great dealership, highly recommended!

5 June 2026
Unprompted review
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Reply from Parker Prestige

We really appreciate your recommendation and loyalty! We look forward to helping you with car number four when the time comes. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Genuine and Honest Car Company

I honestly can't speak highly enough of everyone at Parker Prestige, especially Jack. From the moment my son and I walked through the door, we were made to feel genuinely welcome. There was no pressure at all—just a friendly, relaxed atmosphere where we could take our time looking around and asking questions.
Jack was fantastic throughout the whole process. He took us out on a test drive, talked us through everything we wanted to know, and made buying the car an enjoyable experience rather than a stressful one. His professionalism, knowledge, and genuine care for his customers really stood out.
Before purchasing the car, I mentioned a few swirl marks in the paintwork. Jack immediately reassured me that they had an in-house professional detailer who would sort them out. When I collected the car, I was blown away by the quality of the work. The finish was absolutely superb, and it was obvious that they take real pride in the cars they sell and the service they provide.
It's the little things that make a difference, and Parker Prestige certainly go the extra mile. From making my son and me feel so welcome to delivering the car in immaculate condition, the attention to detail was second to none.
A huge thank you to Jack—it was an absolute pleasure dealing with you from start to finish. When the time comes to change my car again, I won't be looking anywhere else. I'll be coming straight back to Parker Prestige.
If you're in the market for a high-specification vehicle and want to buy from people who genuinely care about their customers,
I couldn't recommend Parker Prestige highly enough.

1 July 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review!

We’re absolutely delighted to hear you and your son felt so welcome from the moment you arrived.

Jack will be thrilled to hear your kind words. From the test drive and handover to ensuring the paintwork was finished to the highest standard, we’re pleased every detail met your expectations. We take great pride in both the quality of our vehicles!

Thank you for your trust, your recommendation, and for choosing Parker Prestige. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

Don’t look anywhere else

Well where do I start. 2 years ago I purchased an Austin Yellow M4 Competition from Parkers and start to finish it was a very smooth and easy journey. Craig was fantastic and kept communication from my first call (which was 4pm on a Sunday when I saw the listing) right though to the pick up! Even after care was beyond any expectations and I’d push to say , beyond main dealer lever. That said , nearly 2 years on I returned to buy my second car from Craig. Yet again… truely the most smooth and exceptional service received from Craig , Simon and the other team. Nobody is ever rude or make you feel like your in the way.
I honestly would not even say that the 5 hour journey to them (from Kent) will ever stop me from doing many more business with this company.

2 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you so much for your continued support and for taking the time to leave such an amazing review!

It’s fantastic to hear you came back to us for your second car and that Craig, Simon and the team delivered another great experience. We truly appreciate your trust in Parker Prestige and can’t wait to welcome you back again in the future. Enjoy your new car! 🚗

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