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Parker Prestige Reviews 

1,069
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,069)

286 reviews in the last 12 months

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Rated 4 out of 5 stars

Sometimes things don't go perfect but its how the company deals with it that stands out (they dealt with it well in the main).

I bought a Macan Turbo Performance from Parker Prestige. Sales process and test drive with Jack was all spot on. Great knowledge of the car and everything on the car was as per the advert and aligned to discussions I had with Jack before heading up to the showroom to test drive it. Was also good to see a bit of two way negotiation is still a thing (a lot of garages refuse to budge now).

Car collection a week later all went well and loved the 60 odd mile drive back home.

Unfortunately the next day, a suspension warning light appeared. Messaged Jack and within 24hours the car was collected, put on a trailer and a courtesy car provided - great customer service. The car went from Parker Prestige to Porsche and back a couple of times to get to the bottom of the fix (Porsche were saying it was fixed but when Parker Prestige tested it they were not happy - this was very re-assuring as they were showing they're not prepared to return the car until it was to their standards).

My only slight gripe was a bit of a lack of proactive communication - it took 8 weeks to get the car fully fixed (not Parker Prestiges fault) and it would have been better if proactive calls were made to me to give me progress update - even if it was to say there is no real update).

I would definitely buy from Parker Prestige again though. Not their fault the car had an issue and they went out of their way to get it fixed by the main dealer (Porsche).

p.s. the car is now fully fixed and is stunning to look at and to drive.

28 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed review for your Macan Turbo Performance purchase.

We're delighted to hear that your experience with Jack and the sales process was a positive one, and that the car lived up to both the advert and your expectations when you visited us.

Whilst we're naturally disappointed that the suspension issue arose so soon after collection, we're pleased that our team was able to respond quickly and demonstrate our commitment to putting things right. As you mentioned, we always want every vehicle to meet our standards before being returned to a customer, and we're glad that gave you reassurance throughout the process.

We also appreciate your honest feedback regarding communication during the repair period. Whilst the length of time was largely outside of our control, we completely understand the value of regular updates, even when there is little progress to report.

Most importantly, we're delighted to hear that the Macan is now fully repaired and that you're enjoying both the drive and the looks of the car.

Thank you again for your recommendation and understanding. We look forward to welcoming you back to Parker Prestige in the future.

Rated 5 out of 5 stars

I recently collected my Porsche Macan…

I recently collected my Porsche Macan and the entire experience was outstanding from start to finish. A special mention must go to Jack, whose customer service was truly exceptional.

Jack was professional, knowledgeable, and incredibly helpful throughout the process. He took the time to explain everything in detail, answered all of my questions with patience, and made sure every aspect of the handover was seamless and enjoyable. His attention to detail and commitment to providing first-class service made the experience feel special and memorable.

Collecting a Porsche is an exciting occasion, and Jack's friendly, welcoming, and professional approach made it even better. He went above and beyond to ensure I was comfortable with the vehicle and fully understood its features before driving away.

I couldn't be happier with both the car and the service I received. Jack is a real credit to the team, and I would highly recommend anyone purchasing a vehicle to seek him out. Thank you for making the experience absolutely fantastic.

16 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic and detailed review!

We’re delighted to hear you had an outstanding experience collecting your Porsche Macan and that Jack made the occasion so special. It’s great to know he took the time to ensure everything was clear and enjoyable before you drove away.

Enjoy your Porsche Macan, and thank you for choosing Parker Prestige. We truly appreciate your recommendation! 🚗✨

Rated 5 out of 5 stars

Quality Performance Cars with Exemplary Professional Service

We recently purchased a Porsche Cayenne from Parker Prestige & are delighted with our new car. From our initial contact to the purchase the Sales Executive Tony Charlton provided exceptional service. He was professional, helpful, knowledgeable & went above & beyond, collecting us at the train station & transporting us to the showroom. We required some assistance following the purchase of the vehicle which again Tony swiftly resolved. The service & aftercare Tony provided was excellent returning all calls/messages quickly. We have no hesitation in recommending Parker Prestige if you are looking for a quality vehicle with exemplary service provided by Tony. Thanks again.

9 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We’re delighted to hear you’re enjoying your Porsche Cayenne and that Tony provided exceptional service throughout your journey with us. From your initial enquiry to collection and aftercare.

Thank you for choosing Parker Prestige, and we wish you many happy miles in your new Cayenne! 🚗

Rated 5 out of 5 stars

Top class dealership and team

I have to say I’ve been really impressed with Parker’s prestige and Nathan in particular.
Quite a whirlwind turnaround, I emailed last Thursday evening after working hours regarding the beautiful A45 AMG. Contacted me 1st thing on Friday and having agreed the part exchange, went to work in one car and left in the other.
Even more so that he was kind enough to deliver/drive it to the east coast of Scotland.
A real pleasure to deal with and would highly recommend Parker’s and Nathan.

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Nathan made the whole process so smooth and efficient for you. From your initial enquiry through to agreeing the part exchange and driving away in your A45 AMG, it’s great to know everything came together so quickly and seamlessly. Thank you for your recommendation and ultimately for choosing Parker Prestige!

Rated 5 out of 5 stars

Great service from Craig

Great service from Craig. I had to travel some distance. We discussed both my px and put a deal together on my Porsche prior to the veiwing. Test drove and collected the car in one visit. All handled very professionally with my private reg transferred across and new plates printed while I was there. Very good experience and would use again without hesitation.

30 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig made everything straightforward before you even arrived, allowing you to test drive and collect the car in a single visit. It’s great to know the part exchange, private plate transfer and handover were all handled smoothly and professionally.

We really appreciate your kind words and are pleased you had such a positive experience.

Rated 5 out of 5 stars

I recently purchased my e pace from…

I recently purchased my e pace from prestige and am very pleased with their service and comitment to me as a customer big thanks to craig and his efforts in completing the sale.
Would highly recomend them to anyone looking for a high quality car.
Thanks guys see you in 4 yrs for an upgrade

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re delighted to hear you’re pleased with both your E-PACE and the service you received. Thank you for the recommendation, Enjoy your new car, and we’ll look forward to seeing you in a few years when it’s time for that upgrade! 🚗

Rated 5 out of 5 stars

Recently purchased a Mercedes GLE

Recently purchased a Mercedes GLE, car absolutely spot on regarding the advertised description.
Craig was excellent to deal with, arranging a viewing/test drive the attention to detail when explaining the cars features very good.
Would recommend this garage, no hard sales by the team which we found a huge bonus.
Great back up support from the service team.
Great company to deal with.

2 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear your Mercedes GLE was exactly as described and that Craig provided such a detailed and helpful experience during your viewing and test drive. It’s great to know you appreciated the no-pressure approach and the support from our service team as well.

We really appreciate your recommendation and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience…

What a great experience…

These days, selling your car to the usual suspects can be a challenge at the best of times.

Craig, Simon and Mark who I dealt with from Parker Prestige were brilliant. Really easy to deal with and came to me, and then most importantly were exceptionally fair on the offer.

Cannot recommend them enough. I know I’ve said this loads, but thanks again…

2 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a great review!

We’re really pleased to hear Craig, Simon and Mark made the process easy and straightforward for you, and that you felt the offer was fair and handled professionally. We appreciate you trusting us to come out to you and complete everything smoothly.

Rated 5 out of 5 stars

Porsche Macan

After seeing this car on Parkers website, I was immediately interested, within 24 hours we drove down to the garage to have a look at the vehicle, and the pictures online certainly did it justice. The Guys in the showroom were very open with answers to the questions asked, and the deal was done. Craig was very helpful arranging the paperwork and new plates for me, everything was simple, quick and easy. I would definetly recommend Parkers Prestige and Craig to anyone looking to purchase a quality used vehicle !!

29 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the car lived up to expectations and that the whole process was simple, quick and easy for you. It’s great to know Craig was helpful with the paperwork and plates, and that the team were able to answer everything openly in the showroom.

We really appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Good customer service

Good customer service. Car was ready for test drive when I arrived and paperwork and tax etc sorted by the team.

21 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review and for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Landrover Discovery…

Purchased a high quality well priced Landrover Discovery from Tony. Car as described in excellent condition & low mileage. No high pressure selling as Tony knew listening to what a customer wants is the way to sell a car especially to me & have some good banter to suit. Bought plenty of cars over the years & I would defo recommend to check their cars out.

30 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear you’re happy with your Land Rover Discovery and that Tony made the experience relaxed, straightforward and enjoyable. We truly appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy the new car!

Rated 5 out of 5 stars

Fantastic to deal with from start to…

Fantastic to deal with from start to finish , we were looked after by Craig a lovely guy who couldn’t have been more helpful. All in all a very easy purchase! Thank you

30 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig looked after you so well and made the whole experience easy from start to finish. He’ll be pleased to know his help and support made such a positive impression.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent Dealership 10/10!

Impeccable service from first enquiry. Tony was the one who looked after me and has been super responsive from the start. The quality in cars match their service they are 10/10. Any concerns are rectified with no questions asked. Cars come with a fresh MOT & full 100% bill of health. Cannot recommend the lads at Parker Prestige enough. Will be returning my Range Rover Sport back to them on every due service. Excellent.

28 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an amazing review!

We’re delighted to hear Tony looked after you so well from the very first enquiry and that the service matched the quality of the car.

It’s fantastic to know you’re so happy with your Range Rover Sport and we truly appreciate your trust in us for future servicing as well. Thank you again for the recommendation!

Rated 5 out of 5 stars

Great service received from Jack

Great service received from Jack. Arranged to test drive car and said would more than likely take away on the day due to not being local. All went smoothly with great communication from him so purchase completed and we drove the car away, thank you for a great car buying experience.

14 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that Jack kept communication clear throughout the process. It’s great to know you were able to drive the car away the same day and had such a positive experience with us.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent service

Craig was extremely helpful and friendly, they even held the vehicle I wanted to buy as I couldn't travel to see it immediately. The vehicle was in fantastic condition and I would highly recommend them.

15 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig looked after you so well and that holding the vehicle helped make the process easier for you. It’s great to know the car lived up to expectations and was in fantastic condition.

Rated 5 out of 5 stars

Amazing Buying Experience

Amazing experience buying my new 2 Series from Prestige Cars. Craig sorted everything from start to finish and made the whole process super smooth and straightforward. Super happy with my new car and would definitely recommend.

2 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig made the whole process smooth and straightforward for you from start to finish. It’s great to know you’re so happy with your new 2 Series.

Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience with Parker Prestige

Great experience, fair price, took a deposit as I travelled from far to look at the vehicle and this was removed from the sale price.

Really happy with the car.

No issues and loving it.

Craig was really helpful and patient throughout the process.

I would recommend Parker Prestige to anyone in the market for a used luxury car.

4 May 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a great experience and that Craig was helpful and patient throughout the process. We always aim to make things as straightforward and fair as possible, especially for customers travelling long distances.

It’s great to know you’re loving the car too!

Rated 5 out of 5 stars

Jack Griffin was absolutely 1st class…

Jack Griffin was absolutely 1st class with me all the way from my initial enquiry to finalising the sale of my Jaguar F Pace. Nothing was too much trouble, he was extremely thorough, helpful and above all very knowledgeable about the car. Bought cars for over 40 years and quite simply, the best experience I have had, great bloke !!

20 May 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review!

We’re delighted to hear Jack provided such a first-class experience from start to finish and that his knowledge and attention to detail stood out throughout your purchase!

Thank you again for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Recently bought a car from Parker…

Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

9 May 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear Tony looked after you so well from the very beginning and that everything was handled proactively throughout the process. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

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