A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more
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Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.
Dundas Street, DL10 7AB, Richmond, United Kingdom
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I bought a Macan Turbo Performance from Parker Prestige. Sales process and test drive with Jack was all spot on. Great knowledge of the car and everything on the car was as per the advert and aligned to discussions I had with Jack before heading up to the showroom to test drive it. Was also good to see a bit of two way negotiation is still a thing (a lot of garages refuse to budge now).
Car collection a week later all went well and loved the 60 odd mile drive back home.
Unfortunately the next day, a suspension warning light appeared. Messaged Jack and within 24hours the car was collected, put on a trailer and a courtesy car provided - great customer service. The car went from Parker Prestige to Porsche and back a couple of times to get to the bottom of the fix (Porsche were saying it was fixed but when Parker Prestige tested it they were not happy - this was very re-assuring as they were showing they're not prepared to return the car until it was to their standards).
My only slight gripe was a bit of a lack of proactive communication - it took 8 weeks to get the car fully fixed (not Parker Prestiges fault) and it would have been better if proactive calls were made to me to give me progress update - even if it was to say there is no real update).
I would definitely buy from Parker Prestige again though. Not their fault the car had an issue and they went out of their way to get it fixed by the main dealer (Porsche).
p.s. the car is now fully fixed and is stunning to look at and to drive.

Reply from Parker Prestige
I recently collected my Porsche Macan and the entire experience was outstanding from start to finish. A special mention must go to Jack, whose customer service was truly exceptional.
Jack was professional, knowledgeable, and incredibly helpful throughout the process. He took the time to explain everything in detail, answered all of my questions with patience, and made sure every aspect of the handover was seamless and enjoyable. His attention to detail and commitment to providing first-class service made the experience feel special and memorable.
Collecting a Porsche is an exciting occasion, and Jack's friendly, welcoming, and professional approach made it even better. He went above and beyond to ensure I was comfortable with the vehicle and fully understood its features before driving away.
I couldn't be happier with both the car and the service I received. Jack is a real credit to the team, and I would highly recommend anyone purchasing a vehicle to seek him out. Thank you for making the experience absolutely fantastic.

Reply from Parker Prestige
We recently purchased a Porsche Cayenne from Parker Prestige & are delighted with our new car. From our initial contact to the purchase the Sales Executive Tony Charlton provided exceptional service. He was professional, helpful, knowledgeable & went above & beyond, collecting us at the train station & transporting us to the showroom. We required some assistance following the purchase of the vehicle which again Tony swiftly resolved. The service & aftercare Tony provided was excellent returning all calls/messages quickly. We have no hesitation in recommending Parker Prestige if you are looking for a quality vehicle with exemplary service provided by Tony. Thanks again.

Reply from Parker Prestige
I have to say I’ve been really impressed with Parker’s prestige and Nathan in particular.
Quite a whirlwind turnaround, I emailed last Thursday evening after working hours regarding the beautiful A45 AMG. Contacted me 1st thing on Friday and having agreed the part exchange, went to work in one car and left in the other.
Even more so that he was kind enough to deliver/drive it to the east coast of Scotland.
A real pleasure to deal with and would highly recommend Parker’s and Nathan.

Reply from Parker Prestige
Great service from Craig. I had to travel some distance. We discussed both my px and put a deal together on my Porsche prior to the veiwing. Test drove and collected the car in one visit. All handled very professionally with my private reg transferred across and new plates printed while I was there. Very good experience and would use again without hesitation.

Reply from Parker Prestige
Amazing service, I would highly recommend Craig 🫶.

Reply from Parker Prestige
I recently purchased my e pace from prestige and am very pleased with their service and comitment to me as a customer big thanks to craig and his efforts in completing the sale.
Would highly recomend them to anyone looking for a high quality car.
Thanks guys see you in 4 yrs for an upgrade

Reply from Parker Prestige
Recently purchased a Mercedes GLE, car absolutely spot on regarding the advertised description.
Craig was excellent to deal with, arranging a viewing/test drive the attention to detail when explaining the cars features very good.
Would recommend this garage, no hard sales by the team which we found a huge bonus.
Great back up support from the service team.
Great company to deal with.

Reply from Parker Prestige
What a great experience…
These days, selling your car to the usual suspects can be a challenge at the best of times.
Craig, Simon and Mark who I dealt with from Parker Prestige were brilliant. Really easy to deal with and came to me, and then most importantly were exceptionally fair on the offer.
Cannot recommend them enough. I know I’ve said this loads, but thanks again…

Reply from Parker Prestige
After seeing this car on Parkers website, I was immediately interested, within 24 hours we drove down to the garage to have a look at the vehicle, and the pictures online certainly did it justice. The Guys in the showroom were very open with answers to the questions asked, and the deal was done. Craig was very helpful arranging the paperwork and new plates for me, everything was simple, quick and easy. I would definetly recommend Parkers Prestige and Craig to anyone looking to purchase a quality used vehicle !!

Reply from Parker Prestige
Good customer service. Car was ready for test drive when I arrived and paperwork and tax etc sorted by the team.

Reply from Parker Prestige
Purchased a high quality well priced Landrover Discovery from Tony. Car as described in excellent condition & low mileage. No high pressure selling as Tony knew listening to what a customer wants is the way to sell a car especially to me & have some good banter to suit. Bought plenty of cars over the years & I would defo recommend to check their cars out.

Reply from Parker Prestige
Fantastic to deal with from start to finish , we were looked after by Craig a lovely guy who couldn’t have been more helpful. All in all a very easy purchase! Thank you

Reply from Parker Prestige
Impeccable service from first enquiry. Tony was the one who looked after me and has been super responsive from the start. The quality in cars match their service they are 10/10. Any concerns are rectified with no questions asked. Cars come with a fresh MOT & full 100% bill of health. Cannot recommend the lads at Parker Prestige enough. Will be returning my Range Rover Sport back to them on every due service. Excellent.

Reply from Parker Prestige
Great service received from Jack. Arranged to test drive car and said would more than likely take away on the day due to not being local. All went smoothly with great communication from him so purchase completed and we drove the car away, thank you for a great car buying experience.

Reply from Parker Prestige
Craig was extremely helpful and friendly, they even held the vehicle I wanted to buy as I couldn't travel to see it immediately. The vehicle was in fantastic condition and I would highly recommend them.

Reply from Parker Prestige
Amazing experience buying my new 2 Series from Prestige Cars. Craig sorted everything from start to finish and made the whole process super smooth and straightforward. Super happy with my new car and would definitely recommend.

Reply from Parker Prestige
Great experience, fair price, took a deposit as I travelled from far to look at the vehicle and this was removed from the sale price.
Really happy with the car.
No issues and loving it.
Craig was really helpful and patient throughout the process.
I would recommend Parker Prestige to anyone in the market for a used luxury car.

Reply from Parker Prestige
Jack Griffin was absolutely 1st class with me all the way from my initial enquiry to finalising the sale of my Jaguar F Pace. Nothing was too much trouble, he was extremely thorough, helpful and above all very knowledgeable about the car. Bought cars for over 40 years and quite simply, the best experience I have had, great bloke !!

Reply from Parker Prestige
Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

Reply from Parker Prestige
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