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Parker Prestige Reviews 

1,069
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,069)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Don’t look anywhere else

Well where do I start. 2 years ago I purchased an Austin Yellow M4 Competition from Parkers and start to finish it was a very smooth and easy journey. Craig was fantastic and kept communication from my first call (which was 4pm on a Sunday when I saw the listing) right though to the pick up! Even after care was beyond any expectations and I’d push to say , beyond main dealer lever. That said , nearly 2 years on I returned to buy my second car from Craig. Yet again… truely the most smooth and exceptional service received from Craig , Simon and the other team. Nobody is ever rude or make you feel like your in the way.
I honestly would not even say that the 5 hour journey to them (from Kent) will ever stop me from doing many more business with this company.

2 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you so much for your continued support and for taking the time to leave such an amazing review!

It’s fantastic to hear you came back to us for your second car and that Craig, Simon and the team delivered another great experience. We truly appreciate your trust in Parker Prestige and can’t wait to welcome you back again in the future. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Outstanding service!

Couldn’t be happier with the service! From speaking to Craig on the phone to going to view the car and purchasing was all such a smooth easy process, answered every question and gave me full confidence in what I was getting. And of course I’m absolutely in love with the car! Cannot recommend these guys enough! Thank you! 😊

26 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the amazing review! It’s fantastic to know you’re loving your new car! Thank you for your recommendation and for choosing Parker Prestige. We wish you many happy miles ahead! 🚗😊

Rated 5 out of 5 stars

BMW M440i

Recently purchased a BMW M440i from Parker Prestige after seeing it advertised on Auto-trader and Youtube. Viewed and test drove the car the same day after speaking to Craig who was honest and proactive throughout the whole process. Overall service was excellent and would definitely recommend Parker Prestige and Craig to anyone looking for a quality used car!

26 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you had such a great experience purchasing your BMW M440i. We really appreciate your recommendation and hope you enjoy every mile in your new BMW. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great customer service from Parker prestige…

Great customer service from Parker Prestige.
I dealt with Craig via whatsapp for the sale of the Audi, always quick in replying to any of my messages and answered all my questions.
It was a pleasure to deal with.

6 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave us such a great review!

We're so pleased to hear Craig made the purchase of your Audi straightforward and enjoyable. We truly appreciate your recommendation and hope you enjoy every mile in your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

A fantastic buying experience

A fantastic buying experience. Great staff and a great car at a great price. A pleasure to deal with.

26 June 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear you had such a positive buying experience. It was a pleasure to help, and we really appreciate your kind words.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Purchased a vehicle from Parker…

Purchased a vehicle from Parker Prestige last week, They were a pleasure to deal with and Craig couldn’t have done more from start to finish.
Highly recommended
The delivery driver was a very nice guy, even after a mission of a journey. 👍👍

25 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review, for your recommendation, and for choosing Parker Prestige. Enjoy your new car! 🚗👍

Rated 5 out of 5 stars

Great experience despite a minor…

Great experience despite a minor finance hiccup which wasn’t their fault, and the team went over and above to resolve it! Highly recommended and the car is excellent!

18 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're sorry once again for the small hiccup with the finance process, but we're delighted everything was resolved!

Enjoy your new car, and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

How buying a car should be…..

This is my 2nd car I’ve now bought from Jack at Parker Prestige, the whole process is so easy i know they’ll definitely be a 3rd! Genuine garage , with genuine sales people , no hassle , exactly how buying a car should be

19 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your fantastic review and for choosing Parker Prestige again!

We're delighted to hear Jack made your second purchase just as easy as the first. It means a lot to know you value our honest, no-pressure approach, and we're already looking forward to helping you with car number three!

Rated 5 out of 5 stars

2025 Honda Civic Type R

Purchased a 2025 Type R from Parker’s in June 2026, great experience from start to finish, Craig was excellent throughout and the process was faultless.
Got a really good no fuss part ex on my current car too.
They were even honest enough to highlight one issue that non of us had picked up when the car had been inspected and are putting that right for me.
Would definitely recommend and I’ll be using them again in the future.

23 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had a great experience purchasing your Type R and that Craig made the process smooth and faultless from start to finish. We pride ourselves on being transparent and doing the right thing for our customers, so we’re pleased we could quickly address the issue identified after inspection.

Thank you for your recommendation and trust in Parker Prestige. Enjoy your new car, and we look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Want a top end used car without any drama? I have recently bought a BMW from…

I have recently bought a BMW from Parkers, I was away with work so my partner and son went along to see Tony, so whilst my son checked the vehicle out my partner chatted to Tony.

They left a holding deposit and I went along a few days later and went for a test drive with Tony and agreed to buy the car.

The whole job was done in a few days, my car traded in and my shiny new used M4 now sitting on the drive.

Professional, courteous and efficient. If you are in the market for a top end used vehicle get yourself along to Parkers Prestige.

20 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Tony made the whole process straightforward, from your family's initial visit through to your test drive, part exchange and collection.

Enjoy your BMW M4, and thank you for your recommendation and for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great service again from Jack at Parker…

Great service again from Jack at Parker Prestige. 2nd car from here and I’ll definitely be back for a 3rd when I’m ready for a change. Highly recommended 👌

17 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that Jack delivered another great experience for your second purchase with us. Thank you for your continued support!

Enjoy your new car, and thank you for the recommendation! 🚗

Rated 5 out of 5 stars

I had a great experience with Parker Prestige, let me explain…

I had a great experience with Parker Prestige, I made my enquiry and got in touch with Craig, he sent me over a video tour of the car the next day after asking for it and loved the vehicle I bought so I wanted to take it. Every step afterwards was smooth aswell, we arrived at Parker Prestige and I’m sure it was Nathan that gave us the keys and finished off with the rest of the purchase, he took my car to have a look at it for a trade in and gave me the keys to have a look around the car and once he was back we went a test drive, filled in a few details, paid the deposit and signed some documents and we were on our way back home. Service was great and I’d highly recommend them to anyone looking for a good and well kept vehicle💪🏼

13 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! It’s great to know everything went seamlessly and that you felt well looked after throughout.

We really appreciate your recommendation. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Fantastic experience with Parker…

Fantastic experience with Parker Prestige. The whole process was smooth and efficient. Customer service was top notch and special thank you to Craig for organising everything. Collection of the vehicle was nice and easy. Overall, highly recommended!

13 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We’re delighted to hear you had such a smooth and efficient experience with us. Thank you for your recommendation and for choosing Parker Prestige. Enjoy your new car!

Rated 5 out of 5 stars

Audi SQ5

Our car was delivered a few days ago, and everything from purchasing and the fantastic customer service was amazing there was always someone to talk to if you had any queries, Craig was brilliant every step of the way he sorted everything for us from buying and organizing delivery, first time we had ever bought a car without seeing it in person and the car is exactly what we'd hoped for fantastic and thank you so so much to all the staff at Parkers Prestige

12 June 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear your first experience buying a car without seeing it in person was such a positive one.
It’s fantastic to hear the car was exactly what you hoped for. Thank you for placing your trust in Parker Prestige, and we hope you enjoy every mile in your new car! 🚗

Rated 5 out of 5 stars

Outstanding service

From my initial enquiry to driving away with my perfect car, the entire process was smooth and effortless. Great communication from start to finish; Jack goes that extra mile to ensure you’re happy. No pressure selling, a relaxed and comfortable experience. Nothing is too much trouble and Jack is friendly and knowledgeable so you’re in great hands if you’re considering a car from Parker Prestige. They came highly recommended to me when doing some research and I would now highly recommend them too.

15 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the whole experience was smooth and effortless from your first enquiry through to driving away! Thank you for choosing Parker Prestige, and enjoy your new car! 🚗

Rated 5 out of 5 stars

I dealt with Tony from Parker Prestige…

I dealt with Tony from Parker Prestige from first seeing the car advertised to test drive, part exchange, putting the financial package in place to collection and it was both seamless and a joy. The team at Parker Prestige are professional and thorough so feel confident of the quality in the wonderful Cayman GTS I have just bought!!

15 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re delighted to hear Tony made the whole process seamless and enjoyable, from your first enquiry through to collection. It’s fantastic to know you’re happy with your Cayman GTS!

Enjoy your new Porsche, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Positive Expereince

We recently purchased a used BMW from Parker’s Prestige and were pleased with the service we received throughout the process.

As we were located a considerable distance away, buying a car remotely could easily have been stressful, but the team were flexible, accommodating and happy to work around our requirements. Communication was excellent from start to finish, with no pressure selling..

What stood out most was their willingness to be reasonable, answer questions openly and provide the reassurance needed when making a significant cash purchase from afar. The vehicle was as described and clearly reflected the quality of stock that Parker’s Prestige specialise in & was delivered to us by the fantastic Mick..

If you’re looking for a quality used prestige car and want to deal with a professional, straightforward and customer-focused business, I would have no hesitation in recommending Parker’s Prestige.

A genuinely positive buying experience..

10 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a great review!

We’re delighted to hear your remote purchase experience was smooth and stress-free. Buying a car from a distance requires trust, so it’s fantastic to know our team’s communication, flexibility and transparent approach gave you the confidence and reassurance you needed throughout the process. We’re also pleased to hear the BMW was exactly as described and that Mick helped make the delivery experience a positive one.

Thank you for your recommendation and kind words. We truly appreciate your trust in Parker Prestige and hope you enjoy every mile in your new car! 🚗

Rated 1 out of 5 stars

I had a very bad experience buying from…

I had a very bad experience buying from this company within two months of purchasing my Range Rover I received an email saying mot was due ! I paid to have this done and was told I would be reimbursed but failed to pay for this ! The following month a full service was due. No service history provided so at least two years without service. Onto December the camshaft gave in and engine seized . To break it down they weren’t interested I was quoted £17’500 for new engine, I informed them I wasn’t paying for a car I had less the 5 months and only a couple of thousand miles on clock ! After 6 weeks of headaches and independent mechanic was asked to investigate and they were found liable for repairs! However I was without car for nearly 6 months, they told me the didn’t give cars to customers however I realised they were lying when my car get dropped off at my home and the driver asked where there car was ! I explained that I wasn’t given one and he was mortified he had to make his own way home from Scotland to England so this is the kinda company you should stay clear of as there not interested if something happens to your car ! I can only thank my finance company for stepping in and helping me as without them I still wouldn’t have had car ! Never dealt with such a company and only hope nobody has to go through what I have !

9 June 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear how frustrating this experience has been for you. We fully appreciate the inconvenience caused by the vehicle's mechanical failure and the length of time taken to resolve the matter.

As a retailer, we take all vehicle issues seriously and work closely with customers, finance providers, warranty companies, and independent specialists where necessary to establish the cause of any fault and determine responsibility. In this case, the matter was investigated thoroughly, and once liability had been established, the required repairs were completed and the vehicle was returned to you.

We understand that being without your vehicle for an extended period is far from ideal. Unfortunately, when major engine repairs and third-party investigations are involved, timescales can often be dictated by factors outside of our direct control. However, we recognise that this does not lessen the disruption caused to you.

Regarding the MOT reimbursement and courtesy vehicle points raised, we would welcome the opportunity to review these matters further, as our records may differ from your recollection of events. We are always committed to treating customers fairly and resolving concerns wherever possible.

While we regret that your experience did not meet the standards we strive for, we are pleased that the vehicle was ultimately repaired and returned to you. We would be happy to discuss any remaining concerns directly if you wish to contact our management team.

Kind regards,

Parker Prestige

Rated 5 out of 5 stars

Very good servive on my BMW M4 purchase…

Very good service on my BMW M4 purchase with the best Salesman Nathan. What was discussed and promised whilst closing the deal on the car everthing was done. Thankyou Nathan

28 April 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had such a positive experience purchasing your BMW M4. Nathan will be pleased to know his service made such a great impression, and it’s fantastic to hear that everything discussed and promised was delivered as agreed.

Enjoy your M4, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Outstanding service for the third time

Just recently collected my Third car from Parker Prestige after receiving top tier service from Nathan. I’m someone who changes my car often and bought a significant amount of cars over the years, one of the big things for me when buying a car is communication and updates. Parker prestige & Nathan excel in this, it’s not limited to the 9-5 working times. Nathan went above and beyond for the third time, contacting me on his day off, late at night and in the past has offered to go to the dealership on his day off despite living 40 minutes away.

This is not my local garage, I live over 2 hours away in Cumbria however the drive there and back is worth it. Driving down knowing the car will be presented as described, informative sales and business staff when dealing with finances and then the drive home in a car that has been prepped in the view of same day collection.

100% recommend and will return in the future

4 June 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review and, most importantly, for choosing Parker Prestige for your third car purchase!

The fact that you travel over two hours from Cumbria to purchase from us is a huge compliment, and we’re grateful for the trust you place in our team.

Thank you again for your loyalty and recommendation. Enjoy your new car, and we look forward to welcoming you back for number four! 🚗👏

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