Banner for Parker Prestige

Parker Prestige Reviews 

1,070
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,070)

287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently bought a car from Parker…

Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

9 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear Tony looked after you so well from the very beginning and that everything was handled proactively throughout the process. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brilliant service staff amazingly…

Brilliant service staff amazingly helpful smoothest process around

15 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

Thank you for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Bought a jaguar xe off Parker prestige …

Bought a jaguar xe off Parker prestige and the salesman who sold the car to me was jack griffin jack seemed very honest and polite new all about the car definitely buy another one off him 5 stars well done jack 👏

8 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack looked after you so well and that his knowledge and honest approach made the experience a positive one! We really appreciate the 5 stars and look forward to helping you again in the future! 🚗👏

Rated 5 out of 5 stars

Parker Prestige has got brilliant…

Parker Prestige has got brilliant people that help you every stage in getting your new car, regardless of your locality. Craig was my contact person and he made me feel part of the Parker Prestige family and I am sure I will enjoy my new car. Thank you Craig, thank you Parker Prestige.

6 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such a lovely review!

We’re delighted to hear Craig made you feel so welcome and supported throughout the whole process, regardless of distance. Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience working with Tony

Good experience working with Tony for our new car. We had to do much of the sale remotely due to relocating back to the UK and travel. The team was very responsive and available. Car so far has been fantastic with no issues. Would highly recommend.
They even went above and beyond in holding the car for us while travelling and staying open a bit later so we could pick up. Thank you team

1 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such a fantastic review!

We’re delighted to hear Tony and the team were able to make the process smooth and convenient for you. It’s brilliant to hear the car has been fantastic so far, and we truly appreciate your recommendation. Thank you again for choosing Parker Prestige, and enjoy your new car! 🚗

Rated 5 out of 5 stars

We recently purchased a car from Parker…

We recently purchased a car from Parker Prestige and Nathan was able to answer the questions we had throughout the process. We also managed to agree on a deal that worked for us, and overall the experience was straightforward.

23 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Nathan was able to help throughout the process and answer all your questions. It’s great to know you were happy with the deal and that everything felt straightforward from start to finish.

Rated 5 out of 5 stars

Delt with a fella could jack was spot…

Delt with a fella could jack was spot on very polite and kind didn’t feel forced in anyway to purchase the car and was patient definitely recommend getting a car from this place 👍🏼

11 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear Jack looked after you so well and made the experience relaxed and pressure-free!

Enjoy your new car, and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yorkshire quality and service

Great service from “Gary” Everything was as promised and the hospitality and service was second to none
Would recommend Parker Prestige for quality vehicles

4 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear everything was exactly as promised and that you enjoyed the hospitality and service from the team. We really appreciate your recommendation and hope you enjoy your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience

Great experience.
Emailed Parker prestige Sunday night and by Thursday 10am car was delivered. Tony was really helpful from start to finish.
Thanks again.

4 May 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was really helpful and was clear…

Jack was really helpful and was clear at each stage of the process - even answering questions on his day off

18 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Jack kept everything clear and was so helpful throughout — even going the extra mile to answer questions on his day off.

Rated 5 out of 5 stars

BMW X5

I bought my car through Jack who works at Parker prestige and it couldn’t of been an easier process then it was whilst I was working offshore he was sending me updates of the cars progress and videos to show work had been done and work that was to be carried out, jack was very helpful with the full process and couldn’t fault him in any way whilst selling me the car. Seemed like a very nice genuine bloke which always helps when buying a car. Top marks!

28 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Jack made the whole process so easy for you, especially while you were offshore. Keeping you updated with videos and clear communication is exactly the level of service we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

The process was smooth and effortless…

The process was smooth and effortless overall. Craig was knowledgeable and kept in touch after the sale was complete. Thank you to everyone involved.

15 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear the process felt smooth and effortless, and that Craig’s knowledge and follow-up made a positive difference.

Rated 5 out of 5 stars

What a selection of cars…

What a selection of cars these guys have. Couldn’t be happier with my new car. Thanks to Craig and all at Parker’s.

9 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you’re so happy with your new car and enjoyed our selection.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yet again fantastic service from Tony…

Yet again fantastic service from Tony and the rest of the team at Parker Prestige. This is our second purchase we have made with the company and both transactions have been efficient and straight forward! Thanks again we couldn’t recommend Parker Prestige enough 5🌟

29 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear Tony and the team delivered another fantastic experience and that everything was efficient and straightforward once again.

We truly appreciate your recommendation and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Sam started the deal off and then on…

Sam started the deal off and then on handover day dealt with Craig’s who was amazing and very helpful they couldn’t do enough for you I will definitely be going back in future and will recommend it to everyone I speak too

29 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Sam and Craig both looked after you so well! We appreciate your recommendation and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

Craig and the team was super helpful

Craig and the team was super helpful, attentive and couldnt do more for you. Really happy with my purchase on the 8 series, delivered all the way to essex. 10/10. Tks guys

29 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We really appreciate the 10/10! Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

First class costumer service

First class costumer service , from the first quiery to collection of the car I couldn’t have asked for more . Even down to a courtesy call a month later to check I was still satisfied with my purchase.

Would highly recommend this company

1 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you received first-class service from your first enquiry right through to collection. It’s great to know the follow-up call was appreciated too!

We truly appreciate your recommendation and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brought a evoque from Parker prestige

Brought a evoque from Parker prestige, Jack was very knowledgeable and went above and beyond. Very happy and would buy again.
No problem recommending.

21 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Jack went above and beyond and that you were so happy with your Evoque purchase. We appreciate your recommendation and would be delighted to help you again in the future!

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with from start to finish. Craig was great to deal with, not pushy at all and his communication was excellent. The car was prepped beautifully, serviced before I picked it up and it exceeded my expectations. All in all, a faultless experience and I will definitely use Parker’s again.

18 April 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig made the whole experience enjoyable and pressure-free, with clear communication throughout, and it’s great to know the car exceeded your expectations!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look