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Parker Prestige Reviews 

1,071
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for delivering a remarkably smooth, completely stress-free purchasing process devoid of any high-pressure sales tactics. Many people highlight the exceptional customer service and emphasize that the available vehicles match the exact condition described in their online advertisements. Though some customers encountered minor mechanical issues shortly after their purchase, reviewers noted that the dedicated team resolved everything quickly and professionally. Buyers consistently appreciate the clear communication, transparent paperwork handling, and dependable after-sales support provided throughout their entire vehicle purchasing journey.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting a helpful, knowledgeable, and relaxed approach... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and stress-free... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and range of... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process from viewing to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the helpful and transparent approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used car dealer
  2. Car dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,071)

287 reviews in the last 12 months

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Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with from start to finish. Craig was great to deal with, not pushy at all and his communication was excellent. The car was prepped beautifully, serviced before I picked it up and it exceeded my expectations. All in all, a faultless experience and I will definitely use Parker’s again.

18 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig made the whole experience enjoyable and pressure-free, with clear communication throughout, and it’s great to know the car exceeded your expectations!

Rated 5 out of 5 stars

Great service from the team at Parker…

Great service from the team at Parker Prestige, really appreciate the time and effort Craig and Sam put in to making my purchase go so smoothly.

24 April 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you had such a smooth experience and that Craig and Sam’s time and effort made a real difference. We truly appreciate your support and hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

Great company to deal with when selling your car

I have just sold my Jaguar Ftype to them and they arrived on time as promised looked round the car and then agreed to pay the price agreed on the phone with no quibbles . Super professional and straight talking. Very Impressed. Have already purchased my next car but will come to them when I am ready to change again Can't recommend Scott and the team enough

24 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the sale of your Jaguar F-Type was smooth, professional and exactly as agreed. Providing a straightforward and hassle-free service is what we pride ourselves on, so it’s great to know that it stood out.

We look forward to helping you again when the time comes for your next change! 🚗

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Got exactly what we wanted. We got the car we wanted in good condition without hassle. Tony was exceptionally hospitable and made us feel comfortable! We recommend.

11 April 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you got exactly what you wanted and that everything was smooth and hassle-free. Tony will be pleased to know you felt comfortable and well looked after.

Rated 5 out of 5 stars

A really great company to deal with

A really great company to deal with. They make the experience effortless and are very helpful throughout the process. Would definitely recommend them.

31 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear you found the experience effortless and that the team were helpful throughout.

Rated 5 out of 5 stars

Craigs a great salesman

Craigs a great salesman, really knowledgeable and great to work with. Hopefully more cars in the future!

18 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re pleased to hear Craig’s knowledge and approach made the experience a good one. We look forward to helping you again with future cars! 🚗

Rated 5 out of 5 stars

2nd mercedes with parker

2nd mercedes with parker, Craig made it short and sweet the process hassle free. collected within 3 days. thanks again meet see you soon

1 April 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your continued support!

We’re really pleased to hear Craig made the process quick, easy and hassle-free for you again. Enjoy your new Mercedes, and we look forward to seeing you next time! 🚗

Rated 5 out of 5 stars

Top service from Tony 👍 Everything went…

Top service from Tony 👍 Everything went smoothly, car was spot on and the drive home was really nice and comfy. Really appreciate it – would 100% recommend!

28 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that the car was spot on for you.

We truly appreciate the recommendation. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Excellent service from Tony

recently bought a audi s5 and had a great experience from start to finish. Tony, who I dealt with, was really helpful — no pressure at all, just straightforward and easy to deal with.

The car was exactly as described and really well presented, and everything was sorted quickly which made the whole process smooth.

Really happy with both the car and the service. Would definitely recommend.

9 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review! It’s great to know the Audi S5 was exactly as described and well presented.

We truly appreciate your recommendation, enjoy the car and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Thoroughly recommend

Thoroughly recommend, Jack was brilliant throughout the whole process.
Car we purchased was as advertised and immaculate.

Will definitely use again.

20 March 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Jack looked after you so well and that the car was exactly as advertised and immaculate. We really appreciate your recommendation and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Excellent independent dealer

A pleasure to spend money with and deal with - a rarity in the motor trade.

From initial enquiry through to agreeing the deal, Craig and his colleagues on site were first class. Knowledgeable, professional and honest - keeping in regular contact up-to and after collection.

Vehicle was handed over in excellent condition and as described in Autotrader ad. I would have no hesitation in travelling as far again in the future.

A fantastic independent dealer who exemplify excellent customer service.

13 March 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had a great experience with Craig and that the whole process was smooth and enjoyable from start to finish. It’s also really important to us that any aftersales matters are handled quickly and professionally, so we’re pleased to know this gave you confidence in our service.

Rated 5 out of 5 stars

An awesome company to work with and…

An awesome company to work with and very honest and transparent, Craig was always quick with replies and always delivers the best.

21 March 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you found the experience honest and transparent.

Thanks again for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Fantastic company to buy from.

Fantastic company to buy from.. from the moment I seen the add online to picking up the car, the service was great. Cant thank jack enough, speedy replys and kept me informed through the whole process.. 100% would reccomend

28 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

Thanks again for the recommendation, and enjoy your new car! 🚗

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish especially from the salesman Jack. Always there for a phone call and always kept me up to date. Very honest and caring business.

21 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Jack kept you well informed and was always on hand to help.

Rated 5 out of 5 stars

I recently bought a BMW X3 from Craig…

I recently bought a BMW X3 from Craig at Prestige, and I couldn’t be happier with the experience. From the start, Craig was incredibly knowledgeable about the car and took the time to answer all my questions without any pressure. He made the whole process smooth and straightforward, which made it a real pleasure to deal with him.

After getting the car home, there was a small issue, but I have to say the way it was handled was absolutely first class. Craig and the team sorted it quickly and professionally, which gave me a lot of confidence in their after-sales service.

Overall, a fantastic experience—great car, excellent service, and I wouldn’t hesitate to recommend Craig at Prestige to anyone looking for their next vehicle.

20 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a detailed and thoughtful review.

It’s also really important to us that any after-sales matters are handled quickly and professionally.

Enjoy your BMW X3, and we hope to welcome you back to Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

We went to see and test drive a car…

We went to see and test drive a car last week, and bought it straight away. They have a great selection of cars which a car lover really loves. Their customer service was great, the procedures were smooth and easy. I was served by Mr.Jack and its fantastic to deal with him. Happy customer..

19 March 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you found the perfect car so quickly and enjoyed our selection. It’s great to know everything was smooth and easy, and that Jack made the experience a positive one.

Enjoy your new car!!

Rated 5 out of 5 stars

Outstanding Service provided

Had the pleasure of buying a car from Parker Prestige recently. Dealt with Nathan; who was an absolute gem throughout the entire process. Was a very personable experience, and Nathan was beyond attentive. Will 100% keep Parker Prestige on my radar when I purchase more cars in the future. Couldn’t recommend enough.

19 March 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Nathan made the experience so personable and attentive for you. Your recommendation means a lot, and we look forward to helping you again when the time comes for your next car. 🚗

Rated 5 out of 5 stars

High quality cars and great service

Just picked up my Mustang GT and couldn't be happier with my purchase. Car is in excellent condition and priced fairly.
Great service from Tony who always answered any queries and was not pushy at all. Very high quality cars and service.

21 March 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you’re so happy with your Mustang GT! It’s great to know Tony provided a relaxed, helpful service and kept everything clear throughout.

We really appreciate your kind words about both the car and the service.

Rated 5 out of 5 stars

Tony was absolutely fantastic

Tony was absolutely fantastic , kept me updated at all time about my numerous enquiries .Would definately recommend Parker prestige for an excellent service.

21 March 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Tony kept you well informed throughout and looked after you so well. Your recommendation means a lot to us! Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Excellent service from Craig

Just bought my stunning Mercedes C220dh Sport today from this highly recommended dealership and I would not hesitate in buying another car from here in the future. Massive shout out to Craig who from start to finish answered all calls and texts without delay to secure a smooth transaction. This dealership really makes sure your car is 100% before you leave for home and I am confident that the after service will be top notch if I need it. Honestly, come to this place if you want a high quality vehicle and you are looking for a professional service to match. 5 out of 5 is the least I can give.
Regards
John M

21 March 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you’re loving your Mercedes C220d and that Craig made the whole process smooth and straightforward for you.

Enjoy your new car, and we look forward to welcoming you back to Parker Prestige in the future! 🚗

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