Parkingeye Reviews 

4,099
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 595 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, frequently receiving fines despite having paid for parking or displaying valid permits. Consumers found the system problematic, as payments often failed to register and appeals were routinely rejected, even with clear proof. Reviewers also reported issues with unclear signage and excessive prices, leading to unexpected and high penalties for short durations or minor overstays. Many felt the company's practices were unfair, citing difficulty in resolving claims, especially concerning essential services.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting that they received fines despite... See more

Price

Users describe negative interactions with price, frequently reporting high and unexpected fines for parking,... See more

Location

Reviewers highlight negative aspects of location, particularly concerning parking experiences at various... See more

Claim

Consumers express significant dissatisfaction with the claim process, frequently reporting that their appeals... See more

Service

Customers consistently note negative experiences with service, often describing it as poor and not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shame I can't leave a 0 rating Mistake made entering reg can't talk to anybody no reply to apeal email so while waiting for a reply fine goes up Even the automated pay line seems rude Absolute... See more

Rated 1 out of 5 stars

Having paid for overnight parking in Durham I was surprised to get a letter demanding £60. There was no ticket machine but I paid through the App shown. I have submitted screen shots of bank statement... See more

Rated 1 out of 5 stars

I work as a contractor for the SCHOOL that have put these cameras up in their car park. There was some confusion around where I should register my car as the signs say to do this at the reception are... See more

Rated 1 out of 5 stars

Visited James Cook hospital Middlesbrough last week with my daughter who's in a wheelchair to see a Neurologist as she's seriously ill, parked in a disabled bay, placed the blue badge and the clock,... See more


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1.1

Bad

TrustScore 1 out of 5

4k reviews

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1.1

All reviews

(4,099)

554 reviews in the last 12 months

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Rated 1 out of 5 stars

Just had a parking ticket for parking…

Just had a parking ticket for parking in a blue badge area in a hospital. I am a blue badge holder and the blue badge was displayed, however I was not the patient, but did use the toilet on two occasions whilst there. There were signs up, written in really small writing, I did read and couldn't see anything about payment, wish I'd taken a photo, lesson learned. On my fine it states that because I was not the patient I only had 20 minutes waiting time and I was there for 43 minutes. What a rip off north tees hospital, what a disgrace and parking eye. Dear dear dear

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish car park in Poole…

This company has a car park in Poole Quay and it is the worst I have ever seen in terms of parking surface - it really is totally a mess and secondly the EVOLOGY online booking process is not working properly - I wonder how many people have struggled like me to input the final payment due only to find this rejected - or screen goes blank - I really is frustrating. I appealed because I know that I input data required fully and accurately on several occasions only to be rejected each time. No explanation just a blank screen. I know of other people in the same boat and of course my appeal was rejected, You end up paying a fine. Beware!!

19 April 2026
Unprompted review
Rated 1 out of 5 stars

A business model built on traps

A business model built on traps

ParkingEye represents everything wrong with private parking enforcement. Their entire operation is designed to catch people out, not to manage spaces fairly.

Take this common scenario: a car park that was previously council-run, with free parking after 6pm (matching all other local car parks). Along comes ParkingEye on behalf of a private landowner. The signage is poor, the cameras go up, and suddenly a less than 10-minute stay after 6pm lands you an extortionate fine. Ten minutes. After 6pm. That is not enforcement – that is a money grab.

And it gets worse. ParkingEye is known for sending fines to old addresses, deliberately using outdated DVLA data so victims miss the appeal window. By the time you find out about the fine, the discount period is gone and you're forced to pay the full £100. That's not an accident – it's a tactic.

There is no grace, no common sense, and no interest in helping motorists. Just aggressive cameras and a business model that preys on honest people who have parked in good faith for years.

The greed from ParkingEye is astonishing. Avoid any car park they manage – and if you have to use one, treat every minute like a potential trap.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Thieving gits

Thieving gits! Have to travel 30 miles for physio, miss out on pay at work then get fined for parking when it is meant to be free! Hope they sleep well at night!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Sent my appeal on the same day I…

Sent my appeal on the same day I received the letter and stated my appeal was too late. Lol. No direct email, telephone number or anyway to contact them directly. Also did not supply the 10 digit reference number which to use to contact POPLA for a further appeals request. Disgusting company ethics and this is definitely an illegal business practice. Anyone else having the same issue needs to contact the business ombudsman and report. Hope they get massively fined for mal-business practice

14 April 2026
Unprompted review
Rated 1 out of 5 stars

1 star is being polite

1 star is being polite, pulled into a car park for 5 mins whilst I was trying to get there app to work so I could pay, app wouldn’t allow me to pay so I left the car park and went elsewhere and parked, 2 weeks later I receive a £100 fine I showed them evidence of there app not allowing me to purchase a ticket not interested and rejected my appeal, will never go near a parking eye car park ever again !!

4 April 2026
Unprompted review
Rated 1 out of 5 stars

PCN issued without checks, rules not followed

ParkingEye sent a PCN to my car leasing company. Thankfully, my car leasing company queried it as one of the photos of my car allegedly leaving had clearly been doctored. Also, I had a valid car park booking via Your Parking Space so there was no justification to raise a PCN. ParkingEye clearly didn’t follow statutory obligations on process, evidence and verification. They can’t auto generate a PCN just to obtain driver personal information from the DVLA. I’m pursuing answers on this.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

This has to be close to criminal…

This has to be close to criminal activity.
Parking fine was cancelled correctly by the land owner - as it was incorrectly issued. I was sent a screenshot of the confirmed PCN cancellation - but a month later still no refund.
Absolutely no way of contacting them and neither does the land owner.
Isn't this theft?
Surely someone somewhere has to do something about these people?

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Stopped in aldi carpark on a sunday…

Stopped in aldi carpark on a sunday before it opened.which was for 20min. They fined me and said you get 10 min grace parking.but on the letter it says you only allowed to park for 0 hours and 0 min.before store opens so get you both ways. Aldi should be ashamed using this bunch of rats to just rip off there customers

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Does anyone working there have any common sense?

On 3 different occasions in recent weeks I have received a parking notice and yet each time I followed procedures correctly. The first charge was paid by my son (£60 to avoid becoming £100, we were on holiday abroad and he didn't want us worrying). We contacted the venue, who confirmed that we were attending a class and the charge was cancelled but only £35 was returned, the rest was to cover their expenses because I didn't follow the correct procedures ( I know I did). Two weeks later another notice (same venue). This time I didn't pay but contacted the venue who got it cancelled. Four weeks later, a 3rd notice !! (once again same venue) but this time I had taken a photo of the log-in screen. I presented this to them as evidence, together with a time stamp of the photo and unbelievingly they have rejected my appeal anf offered to accept £20 but if I appeal further that offer will be rejected. Who looks at these appeals? What charlatans.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Stuck in car park as police closed exit road.

I got a ticket for overstaying by 20 minutes in a large shopping carport. I appealed on the grounds that there had been an accident on the outward road and the Police had closed the road so there were queues of dozens of cars unable to leave the carpark. As I had to be somewhere soon I decided to leave my car there and walk the 2 miles. I was unable to return to collect my car till later and in any case was unaware of the 3 hour rule. I waited for a response to my appeal but was told that even though I had appealed, the 14 day period to pay a reduced amount would not be extended till I got a response so I reluctantly paid. I see that the reviews are almost 100% very poor so Im convinced that my appeal would have been rejected regardless of the circumstances.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 I absolutely would I…

If I could give 0 I absolutely would I take my sister to work everyday at the hospital 4:00 drop off pickup 9pm I never stay the full 15 mins that I can sent me an absolute lie of a letter saying I was parked at Craigavon hospital pickup drop off for 21 hours and 14 minutes on Friday 20-03-26 the first photo is complete darkness can only see my reg and reflective lights which was at 6:58pm which I have a picture at home just a little after this time! the next picture is dark also but lighter than the first and I can be seen driving over the zebra crossing at 4:06pm the next day which is not even possible for me as I have 2 very young children that come with me to drop off my sister absolute scam and I will not be paying it trying to charge £70 for no reason at all and cannot even contact the company for appeal without paying but if I pay I’ll not be able to appeal if further action is took (feel free cause I can prove I wasn’t there) I will be taking legal action

18 May 2026
Unprompted review
Rated 1 out of 5 stars

BIG SCAMMERS

BIG SCAMMERS
How can council allow to run this firm . No response to appeal, no contact details. This firm is loot and money making firm. Gov and Police take a action on this firm.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

I was parking in the University of…

I was parking in the University of Surrey car park, we were at a football competition arranged by Surrey FA.
Tried to pay, on app, but no Internet connection. Lots of others were having the same problem, at least 9 just from our team.
When I got the invoice (dated 01.05.2026, and received 13.05.2026) I paid it immediately £48, but this morning I have another invoice for £80 dated 10.05.2026 and received 16.05.2026, which I refuse to pay. This is extortionate.
I estimate that your firm have made over £450 just from our team, one of many in the tournament.
In future I will not be attending anything at this venue.
I would like a full refund.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate this as a zero I would

If I could rate this as a zero I would. Absolutely appalling treatment. I am a newly qualified worker for the NHS. I spent £11 per day to park for my training which resulted in a cost of £44. By my own mistake I submitted my registration number wrong by one letter on a day that I was in a rush. I paid £6.50 and that was for another half a day training. I appealed to them and showed my receipt to prove I paid. They responded in telling me I over stayed and did not pay the correct amount even though I had explained to them about the situation. We don't get paid enough money as it is. We do not get any parking allowances. Harrogate Hospital is very difficult to find anywhere for free to park. I was 15 minutes over the amount I paid. I have been charged £35 and it cost me a day's wage in total to be trained to look after people. DISGUSTING..

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Cancelled parking charge

I inadvertendly didn't check in my car in a Parkingeye controlled hotel carpark when making a blood donation 3 weeks ago. I provided evidence of my NHS appointment & confirmation of where my blood eventually got donated to. I got a confirmation email from Parkingeye today that my parking fine had been cancelled. Overall I'm very happy that they were reasonable, accepted my reason for being parked up & annulled my fine.

23 April 2026
Unprompted review

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