Park With Ease  Reviews 

174
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the on-site payment machines were broken or failed to accept cash and card options, forcing them to navigate an unreliable online platform. Many people expressed deep frustration after receiving unexpected parking fines and collection agency bills long after their visits without receiving any prior warning letters. However, some customers also noted that their disputed penalty charges were eventually reduced or completely removed after successfully appealing to customer support. A few reviewers mentioned that standard parking fees were initially straightforward and acceptable before technical glitches and system errors caused severe complications.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting that broken machines or... See more

Price

People report negative experiences with price, expressing frustration over unexpected overcharges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The machines weren't working, there was no signal to pay online. I was there for less than half an hour and moved my car as I didn't want a fine. They sent one anyway. I explained what happened and t... See more

Rated 1 out of 5 stars

You’re forced to use this company’s awful website to pay for parking — there’s no other option. It’s so badly designed it feels deliberate, as if they profit more from fines than from actual parki... See more

Rated 1 out of 5 stars

Please don't use any of these car parks as the machines are usually not working ie not tacking cash or having no card payment available leaving you having to pay online which is easy to forget and res... See more

Rated 1 out of 5 stars

They sent me a bill for prking when I was at work 15 miles away and my car ws with me. They refuse to show decent images of my car or my number plate so I am looking forward to meeeting them in court... See more


Company details

Written by the company

Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks


Contact info

1.3

Bad

TrustScore 1.5 out of 5

174 reviews

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1-star

No recent history of asking for reviews

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1.3

All reviews

(174)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Shoal Park

Shoal Park - Brixham.....Avoid
Absolute disgrace - rude, unhelpful, don't answer phone. Won't be using these scammers services ever again wish I'd read trust pilot first !!!

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Beware of parking in Dartmouth castle car park

This company is really bad I think that the car parking should be free at Dartmouth castle for disabled persons as parking on the road is not real answer to the problem as you have to pay to go in to Dartmouth castle this should be included.the so called park signs are not readyly seen the price is 50pfor 1 hour but be careful if not paid you will be fine £60. so beware!!!

6 September 2022
Unprompted review
Rated 1 out of 5 stars

A victim too of a poorly run company

So it appears i to have been stung by this company who it appears are out to make as muck money as possible.
Poor signage is apparently one of there regular complained about things as was where i parked, i parked to sit and write patients notes on my laptop at the end of a stressful day not realising there was now parking charges at the reserve. My mistske but when i then get a letter "second notice" for £60 when i didn't receive the first PCN is really poor and can the postal service allways be blamed. Held my hand up and went online to pay to find fine is £120.. no where on the one letter i recieved did it say the fine would be doubled if not paid within a certain amount of time. I have emailed stating these facts with an offer to pay £60 because they were negligent in not sending any other correspondence. Appears though i may well be fighting a loosing battle!!

27 August 2022
Unprompted review
Rated 1 out of 5 stars

why on earth are these so called people…

why on earth are these so called people (park with ease) allowed to carry on conning people when they legally park there car in there tin pot rented spaces. i paid my money at that time at attengborough nature reserve and for a space for disabled people with my batch, paid £3.50 for the privilege of walking round a lovely reserve. i always did when i get there.
i have been stung before with smart parking another criminal so called car parking enterprise, that was at Ingelmels lincs. i don't park there anymore and i won't park at Attenborough nature reserve, these people have spoiled it for me, Shame on them (as if they're bothered) crims.....

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Park with Ease it is not !!

Park with Ease is the most inappropriate name for this company. Just parked up near Brixham and tried to insert a credit card which would not even go into the slot, so tried to pay contactless which also did not work with 3 different credit cards. Finally had to use their own web site with pay pal which was equally difficult because of limited signal.

24 June 2022
Unprompted review
Rated 1 out of 5 stars

Poor Signage

I have never had a parking fine in my life, and I am now a pensioner, so that's a long time. Signs at Whinlatter Pass were small, not evident at the car park entrance, and there was no obvious machine to pay. I got a parking fine, as did all my friends on the same driving holiday. We had just stopped for a comfort break, and got caught out by a rain shower meaning we all needed to put our car hoods on. OK, it was a "fair cop", we thought we were under the 20 mins, but missed it by a few due to the rain. However, signage should be clearer, and obvious BEFORE you enter the car park. I have never heard of Park with Ease before, but I have now checked their website and the locations they operate at, and will never stop at one of their sites again. Who knew a car park for essentially a coffee/loo stop would be chargeable! Tourist board for the area take note, you will lose out by contracting these people.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible, emailed and called had no reply. Was not able to pay by card I had no cash, tried to pay online but not able to pay correct amount. Non existent customer service, my sister in law had a £30 fine on her account (no actual contact) fluke she saw it, but she had paid that day (more than needed) and she is still being fined. Disgraceful company.

18 June 2022
Unprompted review
Rated 1 out of 5 stars

I paid £40 for a yearly parking pass at…

I paid £40 for a yearly parking pass at Attenborough Nature Reserve in march and I must have been 20 times since. Imagine my amazement when I received a parking charge when I parked in may, do these people not check their records before issuing a letter or is it all about trying to cheat people out of money, sent an email informing them they have made a mistake but not received a reply yet

4 June 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting Company, Disgusting Staff

Broke down at Attenborough Nature Reserve and couldn’t start the car, ended up leaving after about 50 minutes there. Got a letter in the post ONE MONTH later telling me I had to pay a £60 fine and that it was my second warning - NEVER RECEIVED A FIRST LETTER so didn’t get to pay the reduced fee. Explained to a woman on email, who was rude and blamed the postal company and refused to allow me to pay the reduced £30 fee despite it not being my fault. Disgusting company, disgusting staff and of course no phone number as they don’t give a stuff about anybody!!! NEVER trust this vile company, all they want to do is rob honest working people blind!

28 May 2022
Unprompted review
Rated 4 out of 5 stars

couldn't pay for a ticket at Whinlatter…

couldn't pay for a ticket at Whinlatter due to the machine not working. A notice on the machine directed people to use the website within 48 hours. I made a note but totally forgot. two weeks later I received the dreaded letter, £50 fine but reduced to £30 if paid within two weeks. I went on to their website and payed it with ease, really simple, why didn't I do it at the time :-/

It really does surprise me how many excuses people have for not getting a ticket, then moan about it when they are caught out, then give the company a 1star review - take responsibility for your actions, and don't blame the company.

9 May 2022
Unprompted review
Rated 1 out of 5 stars

A part of the cowboy parking scheme

A part of the cowboy parking scheme, machines are duff so you can't pay for parking so they fine you instead rather than accepting the appeal and allowing you to transfer the funds to them. Disgusting service, will never use again

4 January 2022
Unprompted review
Rated 1 out of 5 stars

Avoid Silverthwaite car park in the…

Avoid Silverthwaite car park in the Lake District. I left the machine with what I thought was a valid ticket - it cost £8+. Weeks later I was asked to pay a fine for non-payment. I had thrown my ticket away by this time. I refused, the so-called independent arbitrator ruled for park with ease and the fine increased. Trying to prove my innocence has proved very difficult and stressful, whuch is what these companies rely upon. Don't park at Silverthwaite.

13 December 2021
Unprompted review
Rated 1 out of 5 stars

Shoalstone car park (park and pay and…

Shoalstone car park (park and pay and we will still send a fine anyway)

I used the car park as you would, parked my car up.
I go to pay and the machine wouldn’t take my card so I went and paid the £1.50 in cash and a timer came up on the screen to leave the site.
All sorted I thought.

2 weeks later I received a letter that I had not paid at the site, I pay the £30 and try to appeal the letter to get told it had been paid and there isn’t anything to appeal.

Complete scam of a place, 0 points to the company who obviously couldn’t care if there machines are faulty as long as they are getting paid.

30 November 2021
Unprompted review
Rated 1 out of 5 stars

sholestone carpark beware

I pulled into sholestone to kill time waiting for a meeting , didnt leave my car but fair enough didnt pay a ticket as didnt realise i could only wait 10mins. Didnt think about it untill a payment reminder fell on my mat for £50 . This was the first i had had and when questioned why i hadnt had a pcn but got the reminder fine i was told parkwithease wasnt responsable for the postal service and i had to pay the full amount. Total scam in my opinion and only my word against theirs that the pcn was sent out in the first place.Shame but will never park at sholestone again for anything.

7 November 2021
Unprompted review
Rated 1 out of 5 stars

A very very uncaring company whose role…

A very very uncaring company whose role is solely to exploit and steal money from whoever they can. Went to take someone to disabled toilet at Carmel Priory racecourse and was issued with £60 fine for this. Cartmel Town Council should be proactive as this is the only public toilet in the village which is situated in a private car park

19 October 2021
Unprompted review
Rated 1 out of 5 stars

They are a rude and horridly ran…

They are a rude and horridly ran company who sent a parking notice to an address i no longer lived at under a wrong last name WITH NO DATE ON so god knows how long it had been at my previous address! Then demanded i pay the full amount... I went through IAS who rejected the fact this happened and i was forced to pay the full fine!!
Emails between me and the company proved them to be nothing but rude and dismissive... Disgusting.

8 August 2021
Unprompted review
Rated 1 out of 5 stars

A legal scam, disgraceful!

Like thieves, a disposable company! I piped into a car park in Torquay to pick up my daughter and waited 10 minutes. All other car parks in the area work on people coming to see if you have a ticket. As I didn't get out of the car I drove off having no idea how they operate. £50 later, didn’t care that I was 10 minutes and didn’t see signs, nothing more than a legal scam for me...😡

31 July 2021
Unprompted review
Rated 1 out of 5 stars

Silverthwaite parking in the Lake…

Silverthwaite parking in the Lake District run by initial parking. Do not park here got a £60 as the ticket machine was faulty, completed transaction with credit card reader and had confirmation message however no printed receipt. No Internet or phone reception to download the app which was the other option to pay. And once had phone reception the helpline was a recorded message with instructions how to pay your penalty charge notice. Daylight robbery. Surprise surprise no acknowledgment that the machine was faulty appeal just said I should've paid via the app. How do you do that without Internet. Ruined holiday.

20 July 2021
Unprompted review

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