Park With Ease  Reviews 

174
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the on-site payment machines were broken or failed to accept cash and card options, forcing them to navigate an unreliable online platform. Many people expressed deep frustration after receiving unexpected parking fines and collection agency bills long after their visits without receiving any prior warning letters. However, some customers also noted that their disputed penalty charges were eventually reduced or completely removed after successfully appealing to customer support. A few reviewers mentioned that standard parking fees were initially straightforward and acceptable before technical glitches and system errors caused severe complications.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting that broken machines or... See more

Price

People report negative experiences with price, expressing frustration over unexpected overcharges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The machines weren't working, there was no signal to pay online. I was there for less than half an hour and moved my car as I didn't want a fine. They sent one anyway. I explained what happened and t... See more

Rated 1 out of 5 stars

You’re forced to use this company’s awful website to pay for parking — there’s no other option. It’s so badly designed it feels deliberate, as if they profit more from fines than from actual parki... See more

Rated 1 out of 5 stars

Please don't use any of these car parks as the machines are usually not working ie not tacking cash or having no card payment available leaving you having to pay online which is easy to forget and res... See more

Rated 1 out of 5 stars

They sent me a bill for prking when I was at work 15 miles away and my car ws with me. They refuse to show decent images of my car or my number plate so I am looking forward to meeeting them in court... See more


Company details

Written by the company

Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks


Contact info

1.3

Bad

TrustScore 1.5 out of 5

174 reviews

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No recent history of asking for reviews

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1.3

All reviews

(174)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam artists. Should be ashamed.

Higher Lodge, Cockington. Machine not working on exit (screen not working properly and receipt printer not printing anything). Had just moved house so the parking charge was issued to the wrong address, due to the redirection service not working properly. We only received the final notice 2 months afterwards. An hour stay has resulted in a £110 fine. Absolutely ridiculous. Have stayed here before and when the machine was working, there wasn't an issue. There was no issue with the ANPR so they went ahead and issued their fine. Companies should not be allowed to issue these charges when their own equipment does not work. They should also not be allowed to sell tiny charges of single pounds to third parties who escalate it to over £100. After emailing customer service they agreed to reduce the fine to £50. Still an absolute disgrace but gets rid of the stress of debt collector letters.

20 July 2021
Unprompted review
Rated 1 out of 5 stars

Brixham Shoalstone Pool Car Park

Brixham Shoalstone Pool Car Park
Parked fine. Views good
BUT - Machine not functioning on exit (screen broken) Aware of many bad reviews for Parkwithease parking company, so left feeling uneasy that we would be fined and hounded based on CCTV footage. We went straight home and paid online, fearful of threats to chase.
Be interesting to see how many £50 fines are issued while the machine is broken.
I suspect the ombudsman rarely, if ever finds in favour of complainant. Parking company and ombudsman should issue the stats to convince me otherwise.

Sad end to a lovely evening. Suggest you get the machine fixed ASAP or provide free parking while that happens.

Shoalstone Pool owners - There must be better less intimidating ways to raise money for this lovely location. I noticed the car park, barley had any cars - I guess many others are aware of this parking companies bad reviews and are staying away.

15 July 2021
Unprompted review
Rated 1 out of 5 stars

Rip off

Fowlmead park Deal.
Displayed blue badge and signage indicate parking is free for blue badge holders.
One week later penalty notice of £25 for not buying a parking ticket.
Whilst appeal is an option as the outrageous charge increase to £50 after 14 days ... We can all see where this ends up.!
Not impressed with Fowlmead for putting local at risk of this scam!

30 June 2021
Unprompted review
Rated 1 out of 5 stars

Complete scam and liars.

Complete scam and liars.
Received a fine for not paying for parking. I appealed it as believed I had paid. To which they strongly said all their records say I didn’t and I owe the money or court action will be taken. After various back and forth in which they came up with several more blatant lies I produced my bank statement proving a card payment had been made for the parking.
To which they then finally agreed to back down.
If I’d paid by cash I’d have had no way to prove this and they’d have been able to falsely charge me. Glad I’d paid by card. But what complete crooks.

20 June 2021
Unprompted review
Rated 1 out of 5 stars

Beware parking fines on sites managed by Parkingwith ease

Parked in Beteshanger Car Par nr Deal, Kent, on 25/1/21. Poor signage and poor siting of parking meters plus generally decrepit state of site led me to believe there was no charges payable at that time. A further visit on foot some three weeks later, after I had received a parking charge of £30, revealed all new signage and the discovery of the only two pay meters hidden away in an enclave way off the main massive car parking area. My appea,l mainly based on poor signage and non visible parking meters, was turned down.
After I Pointed out that all the signage had been changed after my first visit they denied ever changing signs. They were not even aware that the parking charges had been changed in 2018 to £3.50. So any appeal is simply arbitrarily turned down.
It would seem that from all the similar complaints on their own site and on other sites re Betteshanger that there is reason to believe that Parkwithease put up poor signage which leads car owners to believe that no parking charge is payable or put other barriers in the way of customers to stop them paying i.e non functioning meters so that they can then be issued with a hefty fine. They turned down my appeal despite being totally unaware of the parking charges and signage relating to parking on a site they are supposed to be managing.

11 March 2021
Unprompted review
Rated 1 out of 5 stars

Park with Ease bullying parking attitude

I visited the Lake district for a long weekend and parked at White Moss, Rydal for a walk. This is clearly privately owned land with Park with Ease as the parking provider. The charge is £3 for up to 2 hours and when we returned I tried on 3 occasions to pay with a debit card and 1 with a credit card. On all occasions the cards were declined. Other people were experiencing similar difficulties. I tried then a few times with another debit card. I then downloaded the app and input my card reg but it didn't pick it up and said no charge applied to I thought maybe one of the attempted payments had actually gone through. I sent the email links to my email address assuming this would show evidence of my efforts if needed. I then received a demand for £35 now within 14 days or £60. I wrote to them and explained the situation and my appeal to them was rejected out of hand, so I was a liar as far as they were concerned. I did offer to pay the £3 on 2 occasions during the communications but this was ignored. The links were dismissed as they don't actually show the message - I should have screen shot it but I'm not so good with these things. Anyway I replied again and said they were suggesting I was lying but sent a photo of my computer screen which proved the time and date of the emails I sent to myself on the 2 occasions and I said why would I do this other than to demonstrate I had tried genuinely to pay and why should I be penalised for their software problems. This was ignored. Makes me think that the landowners may also get a cut of these unreasonable charges and in doing so give tacit approval to their bullying.

20 November 2020
Unprompted review
Rated 1 out of 5 stars

AvoidPity you cannot do no stars

Pity you cannot do no stars, got fined £50 for a 10 minute overstay, sent a cheque which has not been cashed but now getting threatening legal letters due to non payment, if they accept cheque payments they need to be able to process them

5 November 2020
Unprompted review
Rated 1 out of 5 stars

Beware

Went to pay, entered my car registration number and received a message saying that there was no fee to pay so I left. A week later I received a parking ticket saying I needed to pay a £30 fee. Unable to speak to the company over the phone (recorded message saying I would need to write to them). Contacted the local council who informed me that they receive many complaints about this company. Be very careful if using this car park!

22 October 2020
Unprompted review
Rated 1 out of 5 stars

Avoid Silverthwaite car park at all…

Avoid Silverthwaite car park at all cost at Skelwith Bridge, managed by Parkwithease

The machine is faulty . We tried to pay with no success -it kept freezing. We have just received a massive fine for non payment. Avoid at all costs.

19 September 2020
Unprompted review
Rated 1 out of 5 stars

managed to get two tickets i parked on…

managed to get two tickets i parked on a locked down yha car park which was boarded up and empty due to covid area completely empty and not in use to take a disabled person to the cemetery next door who's car park was locked too she is inconsolable at having to pay 60 out off her 128 weekly pension just to put flowers on her husband's grave they should. be completely ashamed

1 August 2020
Unprompted review

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