Partridge Homes Estate Agents & Letting Agents Reviews 

153
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for providing a truly personal and supportive touch throughout the entire property journey. Reviewers deeply appreciate the clear communication and prompt responses received when dealing with various property sales and lettings across the region. People consistently note that the dedicated team goes above and beyond to make complex property transactions exceptionally smooth, stress-free, and well-managed from start to finish. Consumers strongly emphasize that this wonderful family-run business always delivers an honest, dependable service that successfully exceeds customer expectations time and time again.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for being exceptionally helpful,... See more

Service

Customers report overall satisfaction and positive experiences with service. Consumers highlight the... See more

Customer service

People report positive experiences with customer service, consistently praising the friendly, approachable,... See more

User experience

Clients share positive opinions on user_experience, highlighting a great buying journey and fault-free... See more

Customer communications

Users describe ambiguous interactions with contact, showing a split in customer experiences. Some reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a family run estate agent business we bought and let with them for many years and they are all extremely approachable. I have known Charlotte for at least 40 years and she has never changed with h... See more

Rated 5 out of 5 stars

The outstanding transparency and honesty in all aspects of getting my property rented. The whole team were on hand and always ready to help and support me with all my questions as this eas a first tim... See more

Rated 5 out of 5 stars

Have used for renting and selling properties. Service from Nicky, Paul, Callum and Tracey was excellent, offering the personal local touch. Easy to get in contact with via phone or email. Very rea... See more

Rated 5 out of 5 stars

I have used Partridge for over 15 years, from helping me buy my first rental flat, and finding amazing tenants, to doing it all again with flat number 2..while I was living overseas for 90% of the tim... See more


Company details

  1. Estate Agent
  2. Apartment Letting Agency
  3. Estate Agents

Written by the company

Partridge Homes is a multi award winning, family run estate and letting agent in Birmingham and Solihull, specialising in residential sales, lettings, property management and high end relocations across the West Midlands. With over 20 years’ experience and offices covering Shirley, Solihull, Yardley, Sheldon and surrounding areas, we have built a reputation as one of the best estate agents and letting agents in Birmingham and Solihull. Our approach is simple – service first, results driven, and tailored to every individual client. We are widely recognised as the go to letting agents in Solihull and Birmingham for landlords, professional tenants and relocation clients. Our lettings team manages hundreds of properties and is known for achieving strong rental values, minimal void periods and high quality tenant sourcing. We specialise in sports and entertainment relocations and are trusted by professional footballers, athletes, influencers and high profile clients moving into the West Midlands. During the 2025 to 2026 season, we successfully relocated 19 out of 19 Birmingham City Football Club signings, reinforcing our position as a leading relocation agent in the UK. Our core services include: Property valuations in Birmingham and Solihull Residential property sales with expert marketing and negotiation Lettings services for landlords including tenant sourcing and full management Property management for portfolios across Birmingham, Solihull and surrounding areas Corporate and high net worth relocations with a bespoke, discreet service Landlords choose Partridge Homes for our proactive management, strong compliance knowledge and ability to maximise rental returns. Sellers trust us to achieve the best possible price with a hands on, experienced sales team. Tenants benefit from a professional, responsive and well managed service. We are proud to be recognised as multi award winning estate and letting agents in the B90 and B91 postcode areas, consistently delivering outstanding service levels. If you are searching for a trusted estate agent in Solihull, a reliable letting agent in Birmingham, or want to know how much your property is worth, our team is here to help. Contact Partridge Homes today: Solihull Office: 0121 745 2225 Birmingham Office: 0121 742 0404 Email: admin@cpartridge.co.uk Partridge Homes – Award Winning Estate and Letting Agents in Birmingham and Solihull, specialising in property sales, lettings, management and sports and entertainment relocations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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1-star

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4.8

All reviews

(153)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New Estate Agents

Popped into a new estate agents on church street, Partridge homes. I thought i'd see what was on offer as i was looking to rent a property . I was impressed with the informal but very professional response i got. Very friendly and knowledgeable staff.

12 October 2018
Unprompted review
Rated 5 out of 5 stars

Honest and Trustworthy Agent

Our experience of buying a property on Bibury Road with Partridge Homes will be one that we will never forget. The company, particularly Paul, was very supportive, proactive, and professional at all times. We really felt that he was doing everything in ihis power to solve any difficulty as it arose. Thank you so much for your relentless efforts to make this happen for us. We really appreciate your honesty and dedication and know that we would not be moving in today without you.

30 August 2018
Unprompted review
Rated 2 out of 5 stars

Never trust a sloppy handshake...

Used them to sell our house as they seemed fairly priced and family run business.
They overvalued our property, kept sending random viewers without mortgage in principle, if they turned up at all... Wasted precious months because of them..
We kept being tossed over to the office junior who did not have a clue and lied to us on several occasions. Constant chasing for months caused us a lot of stress and distress...

At no point did we feel valued or looked after at all properly.

They took their money without a word, without a thank you in the end.

Would not recommend at all.

21 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As we are not fans of estate agents in general after previous bad experiences we started the process in trepidation after a recommendation from a friend.
We were made to feel like the 'customer gets what the customer wants' at all stages of the process.
Thanks to all the Team but especially Paul who went the extra mile to ensure the exchange of contracts took place.
We would definitely recommend them.

19 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Good Morning Tony,
Thank you so much for taking the time to carry out this review. It is very much appreciated and we are delighted that you are both happy with the service.
Kind regards
Partridge Homes Estate Agents

Rated 5 out of 5 stars

I have rented with partridgehomes for…

I have rented with partridgehomes for 8 years they are an amazing family business they will go to the end of the earth to deliver amazing customer service and make you feel part of the family efficient at all times don't go anywhere else

15 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Good Morning Emma
Thank you for taking the time to carry out this review, your comments are very much appreciated.
Kind regards
Partridge Homes Letting Agents

Rated 5 out of 5 stars

Great family agents

The agents have been really great. They are always friendly and ready to deal with any problems. They have been my rental agents for some time and I have had no problems with the tenants they found for me. I have also used them to sell 2 properties and both have gone through smoothly. I would recommend them to anyone who asks.

14 June 2018
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. House sold within 3 days of going live. Once sold, Paul Partridge did a great job of chasing through the sale and providing useful updates.

14 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Thank you to Partridge Homes lettings…

Thank you to Partridge Homes lettings for finding a tenant and managing a property for me. As a first time landlord (by default) it was very difficult for me to leave my own home in the hands of a company whilst I am working out of the area for the next few years. 10 months in and the service has been great, rent on time and detailed inspections with photos are sent every few months.

13 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Partridge Homes - Excellent!

Fantastic experience using Partridge Homes to sell our house in Solihull. Paul, Charlotte, James and Callum have gone above and beyond to look after us. Great communication, advice and service throughout, highly recommended!

13 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Excellent!

Very friendly and efficient service. We were kept informed all the way through the sales process and most importantly, all promises were kept! If Partridge said they were going to call they did, and at the time they said.

Paul was also fantastic and chasing up solicitors and other parties to make to process as smooth and fast as possible.

13 June 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Managed to sell my mum's property…

Managed to sell my mum's property within 2 weeks, professional service throughout, plus excellent communication during the sale.

23 May 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Highly recommended, professional and very helpful

A very professional, knowledgeable and friendly team, reflecting their ethical values as a family operation. They made our interests their priority through the selling process from first contact to completion, and I would recommend them without any hesitation.

20 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to carry out this review, it is very much appreciated.
Kind regards
The Team at Partridge Homes
0121 745 2225 / 0121 742 0404

Rated 5 out of 5 stars

Fantastic service from point of contact …

Fantastic service from point of contact to handover of keys.
Honest, professional advice given throughout. Highly recommend.

17 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi Mat,
Thank you for taking the time to carry out this review. I am pleased that you were happy with the service.
Kind regards
Paul Partridge

Rated 5 out of 5 stars

Helpful and friendly throughout

Helpful and friendly throughout, during what was at times, a rather drawn out affair.
Other parties made things a bit more difficult than was necessary but Partridge Homes kept on top of things and provided us with up-to-date reports and all the necessary information required.

16 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi Kevin,
Thank you for taking the time to carry out this review. I am pleased you were happy with the service and all the best for the future.
Kind regards
Paul Partridge

Rated 5 out of 5 stars

Excellent friendly and personal estate …

Excellent friendly and personal estate agents. They go above and beyond the normal everyday duties required of them. Nothing is too much trouble and you can tell how much passion they have for their work. Extremely good value for your money also. Would recommend in a heartbeat to anyone selling or buying

15 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi Elaine,
Thank you so much for taking the time to provide us with a 5 Star Review and your kind words.
Looking forward to handing over the keys to you on Friday for your new home!
Happy packing this week!
Kind regards
Paul Partridge

Rated 5 out of 5 stars

Superb

Superb, went above and beyond to help us. Thanks again!

15 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi Chris,
Thank you for taking the time to provide us with a 5 Star review.
We are pleased that you were happy with the service provided.
Kind regards
Paul Partridge

Rated 5 out of 5 stars

Amazing service start to finish

Friendly, approachable and trustworthy staff who kept me up-to date throughout the whole process. Amazing service from start to finish. Not like these big commercial chains where they look out for the profit and you just become another number, Partridge Homes actually made me feel part of the family.

15 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi James,
Thank you so much for taking the time to carry out this review, we are pleased that you were happy with the service you recently received.
All the best.
Paul Partridge

Rated 5 out of 5 stars

Happy with service from Partridge Homes

We were very happy with the service we received from Partridge Homes both with lettings and sale of our property. We were informed of dates and times of viewings and given feedback of same. Our sale went through smoothly and professionally.

12 January 2018
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Hi Marie, thank you so much for taking the time to review the service we provided.
Kind regards
Paul Partridge

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