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PartSouq Reviews 

783
•
TrustScore 3.5 out of 5

3.7

Auto parts shop
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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. People tell that the parts are top quality, genuine, and arrive right on schedule, with many noting the efficient and prompt service. Reviewers appreciate the convenience of finding needed components, such as with chassis number lookups, and the overall reliable speed of the supplier. However, some customers also noted issues concerning unexpected additional charges, such as customs duty billed by the courier after delivery, or inflated costs for small items. A minority of buyers also felt dissatisfaction regarding the lack of detailed product information, like photos or clear descriptions, making part comparisons difficult.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently noting that items arrive as original... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting exceptionally fast and efficient... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary significantly regarding overall... See more

Service

Consumers report mixed experiences regarding the service. While many reviewers praise the fast, efficient,... See more

Order

Customers consistently note ambiguous experiences with order processing, highlighting both positive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Usually the Order works without any Problem, but sometimes parts are „Skipped“

Rated 5 out of 5 stars

Excellent prices, makes buying genuine parts the easy choice. Fast delivery, usually arrives at my door in Australia before locally ordered parts would and has never been longer than 4 days.

Rated 5 out of 5 stars

Order process quick and secure. Great options for expedited delivery if required. Always very well packed and great prices on items and delivery. My go to for Toyota parts but other manufacturers also... See more

Company details

  1. Auto parts shop

Written by the company

PartSouq.com Auto Parts Around the World

Contact info

3.7

Average

TrustScore 3.5 out of 5

783 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.7

All reviews

(783)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good

Good : quick send, correct parts, some times good prices

Bad : missing parts , sometimes bad prices

19 March 2024
Rated 4 out of 5 stars

Greetings

Greetings, everything is fine with all the spare parts that I have bought, but there are brand models that you do not have spare parts for

17 February 2024
Rated 5 out of 5 stars

Easy auto parts shopping

Shopping for auto parts on this site is very simple and straight forward and the options and different prices that's available makes it more interesting and shipping is worldwide with reasonable time.

20 January 2024
Rated 5 out of 5 stars

Great Service

Well packaged and wrapped parcels, quick refunds if part not in stock and without having to ask or chase for money , and fast delivery to the uk

20 January 2024

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