So i orderd a AGM MP44 with plastic stock And i went to change the stock hop rubber which are poor i understand this voids the warrenty but once i started to strip it down its clear that th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.... See more
Company replied
Very poor customer service. Ordered a pair of magnums on clearance. Money was taken, received confirmation email, but after 5 days no other communication. I emailed to see when I might receive said bo... See more
I was looking for my first tabbing boots and patrol store had LOADS of info on each pair on the website, most accompanied by videos. They offered no quibble returns / refunds which was great seeing as... See more
Company replied
Company details
Information provided by various external sources
Securely buy low priced police equipment, military clothing and security clothing, including police clothing, army surplus, belt equipment, military boots, police boots and police accessories. Fast delivery from an experienced ex police and military team with superb product knowledge. Patrol Store can cater for your requests.
Contact info
Unit E, The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, United Kingdom
- 0800 999 4411
- info@patrolstore.com
- www.patrolstore.com
2.8
Average
508 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
Easy to use Web page, brilliant boots,magnum classic, very quick delivery and well packaged, defo recommend Patrol Store.
3 February 2016
Unprompted review
Reply from Patrol Store
Hi,
Thank you for your fantastic review, we're glad you are happy with the boots and service.
Take a look at our Google+ page for offers and extra information.
Quality service!! Recommend to all!
The website is easy to navigate and to be able to place the order. It's clear what each item is. Spoke to staff on phone about the posting they were willing to help and resolve the posting company issues.
I would recommend that patrol store uses a different courier company, ukmail systems not up to scratch with demand. Paid £6.99 for next day delivery (which patrol store despatched on time) and it took 3 attempts for them to deliver.
31 January 2016
Unprompted review
Reply from Patrol Store
Hi Sam,
Thank you for your 5* review. It's great to hear that you were happy with the service provided by Patrolstore. I do apologise that you have some difficulty with the courier.
Reply from Patrol Store
Hi David,
I do apologise that you did not receive your order on Saturday. We have refunded your full postage cost. If you have any further questions please contact us on 0800 999 4411.
Magnum Spidermesh Elite 8.0
Always have been a fan of Magnum kit,great boots & under uniform items,I am very impressed with my new Spider Elites,excellent boot for regimental duty/driving details/general duties in barracks.
Even when on more demanding tasks -ranges,tactics ,transporting troops- these boots live up to the most challenging environment's.
Patrolstore is the go-to site for all your military high-end needs.
Regards.
Chris
Ireland.
25 January 2016
Unprompted review
Reply from Patrol Store
Hi Chris,
Thank you for your excellent review of our products. It's great to hear that you are pleased with them and what we offer.
Take a look at our Facebook page for some great offers and competitions.
Just Awesome
Very reliable store, my boots were dispatched in no time so I received it next day. Their prices are good or even very good.
I definitely highly recommend this store.
Just one thing - unfortunately I haven't received any email that my parcel was handed over to courier - it's just small inconvenience.
24 January 2016
Unprompted review
Reply from Patrol Store
Hi Dawid,
Thank you for your 5* review, we really appreciate it. We're glad you find us reliable with good prices for our products. I do apologise that you did not receive the email from the courier regarding delivery of your item. If you order again and do not receive an email please give us a call and we can check this for you.
magnum boots
I bought some magnum boots from this shop, I placed the order on Friday and by Tuesday they were at my address.
I will be buying other things from them and i recommend other people take a look and buy from them too, I am very happy with the boots thanks once again for the service.
23 January 2016
Unprompted review
Reply from Patrol Store
Hi Darren,
Thank you for taking the time to write us a great review. We're pleased that you are happy with the service offered and the boots you purchased.
Awesome!
Easy to navigate website with lots of gear.
Good prices.
My boots arrived 2 days after I ordered them with standard delivery option, which was supposed to be 3-5 working days.
Very impressed once again.
Awesome.
23 January 2016
Unprompted review
Reply from Patrol Store
Hi Brett,
Thank you for your great review. It's great to hear that you found our website easy to use with a good selection of products and was happy with the delivery.
Take a look at our YouTube page for some great product videos.
Excellent service.
Really good competitive price, and excellent delivery. Ordered day one delivered day two. Will certainly be ordering again
22 January 2016
Unprompted review
Reply from Patrol Store
Hi Sally,
Thank you for your excellent review. We're glad you were pleased with the service we offer and that you will be ordering again. If you ever need any help in the future please do not hesitate to contact us.
Rush 12
Cheapest price online within the UK, quick delivery & arrived with a £5 off voucher for future purchases at their store.
Happily order from here again & recommended them to the lads on prices alone.
21 January 2016
Unprompted review
Reply from Patrol Store
Hi Graham,
Thank you for taking the time to write a review. It's great that you are pleased with the product and service offered by Patrolstore and that you will be returning in the future.
Take a look at our Pinterest page for offers and product info.
Hastle Free
I work in the security industry & have used Patrole Store on a few occasions & I have to say they have been perfect,I would recommend this company,it really is hassle free shopping.Ted from Derry Ireland.
19 January 2016
Unprompted review
Reply from Patrol Store
Hi Ted,
Thank you for your 5* review. We really appreciate it, if you ever need any help when ordering please do not hesitate to contact us.
Another fantastic purchase
After another fantastically easy purchase that arrived in such quick timing I can't help but write a review to help others and advise them this really is a fantastic store to buy from, I have never had any problems with this site, it is so easy to use and get around, and my items always arrive in a couple of days and the items are always to a high standard I have never had a "duff" item or an item I've had to return. Keep up the good work Patrol Store!
14 January 2016
Unprompted review
Reply from Patrol Store
Hi Emma,
Thank you for your fantastic review. Were so pleased that you are happy with our products and the service we offer. We aim to give the best customer service possible along with high quality products.
Brilliant
Lovely lady on the phone took my order, really polite and friendly............ good were delivered super fast and the quality is brilliant!!! Cant fault them!!!
10 January 2016
Unprompted review
Reply from Patrol Store
Hi Kirsty,
Thank you for your brilliant review. It's great to hear that you were happy with the service and delivery provided. The customer service team is always on hand to help with any queries or orders.
New Boots
I have used patrol store many times, very easy to order on line, next day delivery every time never had any problems, highly recommend.
10 January 2016
Unprompted review
Reply from Patrol Store
Hi Jock,
Thank you for your great review, we really appreciate it.
Take a look at our Twitter page for some great offers!
Very fast, no problems
Got my boots very fast (2 days to Sweden).
/Anders
10 January 2016
Unprompted review
Reply from Patrol Store
Hi Anders,
Thank you for your 5* review. We're happy you were pleased with the service.
Excellent products and fast delivery
I would recommend this store to anyone looking for good gear at good prices. I am very happy with all 3 purchases I have made so far.
8 January 2016
Unprompted review
Reply from Patrol Store
Hi Leo,
Thank you for your excellent review. We're pleased that you have been happy with all your purchases made with us.
Well pleased.
Placed the order on line and modified it by phone at short notice; no quibbles. Good products at the right price combined with first class customer service.
1 January 2016
Unprompted review
Reply from Patrol Store
Hi Jackie,
Thank you for your great review. It's great to hear that you were happy with the service and products.
Take a look at our Google+ page for offers.
Super fast delivery
Super fast delivery of goods as ordered.
Thanks
Douglas.
19 December 2015
Unprompted review
Reply from Patrol Store
Hi Douglas,
Thank you for your 5* review. Were glad you were pleased with the delivery time of your goods.
Great customer service
Placed my order and forgot to apply the discount code, so i called Patrol Store and Emma answered after just a couple of rings. I explained what i had done, she cancelled my order, arranged for the money to be returned and i placed my order again but with the code this time. Thank you.
Great website and good price.
15 December 2015
Unprompted review
Reply from Patrol Store
Hi Richard,
Thank you for your great review. Were glad you were happy with the service provided.
Take a look at our Facebook page for some great offers and competitions.
Fantastic Website
Quick & Easy to use, great products, have bought of this site many times, and will continue to do so!!
Well done guys, your doing a great job!!!
13 December 2015
Unprompted review
Reply from Patrol Store
Hi Liam,
Thank you for you 5* review. It's great to hear that you continue to use Patrolstore and are happy with the service and products provided.
Great store
Easy to use site, Prompt delivery literally within 48hrs and bang on time that was quoted (hour slot) what more can you ask for
12 December 2015
Unprompted review
Reply from Patrol Store
Hi James,
Thank you for taking the time to write a great review. It is much appreciated.
Take a look at our YouTube page for some great product reviews.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.